Rod Baker Ford Sales Inc
Plainfield, IL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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I was in the market for a used truck for the upcoming winter and Rod Baker had an excellent selection. I called the number and spoke to Brett Fessler. He helped me find the perfect truck for me. He found winter and Rod Baker had an excellent selection. I called the number and spoke to Brett Fessler. He helped me find the perfect truck for me. He found me 1999 Ford F150 4x4. The truck had everything I needed and more. He was able work the price to help me out the best he could. He set me up with a deal that nobody around could top. I bought the truck and the process from that point was painless and very easy with all the help I received. I recommend all of my friends and family to them because of how easy everything was. This was the first dealership that felt like they were working for you instead of against you. I went to other dealerships before this and everybody just pushed you aside to somebody else, not Rod Baker. The moment I walked into the door I was greeted on the spot and the process took off from there. Great customer service, thank you guys! More
I was very pleased with the information on the auto trader website..when contacted the dealership I was treated very well and got all the instruction needed to view the vehicle that I was interested in trader website..when contacted the dealership I was treated very well and got all the instruction needed to view the vehicle that I was interested in...Mr. Jim Walters was very good...not a typical car salesman...very friendly and informative...the deal on the car was very reasonable..and my wife are very satisfied with the 2011 Ford Excape Limited...we are still learning the vehicle....We thank you very much....Dennis and Peggy Finch.... More
What a great place to do business! I went in there and got helped right away by a salesman and got 1k more for my trade and paid under invoice for my new car. The general sales manager came in and thanked got helped right away by a salesman and got 1k more for my trade and paid under invoice for my new car. The general sales manager came in and thanked me for the business and that meant a lot to me as it is a big purchase. great staff great management, happy to support a local business. Thank you More
I have been to this dealer 3 times ! 2 times to purchase A car but times I went to a different dealer THEY ARE SUPER OVER PRICED and treat customers Like they have no money, big mistake I Bought both m A car but times I went to a different dealer THEY ARE SUPER OVER PRICED and treat customers Like they have no money, big mistake I Bought both my fords over 70,000 from Other dealers (there loss) Then an oil change you open ur service center and take appointments For 730 yet don't start till 8 why open people make appointments before work For a reason . 3 times and that will be the last. Close to my home yet I will go out of my way NOT TO GIVE THEM MY BUSINESS . More
We purchased our car here at Rod Baker Ford and it was time for my son to buy his first car. He found a truck that he was interested in and Matthew Pemble was our sales man that helped my son through the time for my son to buy his first car. He found a truck that he was interested in and Matthew Pemble was our sales man that helped my son through the purchasing process. He was a great sales man, he helped my son with all of his questions and concerns. An excellent experience we recieved through Matthew and Rod Baker Ford, and I can not be more thankful, since it was my son's first big purchase in his life so far. Excellent staff and an excellent place of business. I would recommend Rod Baker Ford and Matthew Pemble to anyone looking to purchase a vehicle. More
I did not buy my Mustang here, but now I wish I had. This is about the best dealership I have ever used in my 42 plus years of owning and driving cars. If they had an outstanding category, I would rate them is about the best dealership I have ever used in my 42 plus years of owning and driving cars. If they had an outstanding category, I would rate them here. The service department is honest in their assessments, and does absolutely fabulous work. I have been here several time now to have custom parts put on my Mustang, and each time I have been extremely pleased with the experience and end result. I have to drive 40 miles to come here, but I would drive twice that if I had to. When I commpare these guys with Golf Mill Ford, O'Hare Hyundai, and Ed Napleton's Jeep, the last 3 dealerships who tried to bend me over, the lesson is clear. You get loyalty and repeat business by quality work, attention to detail, realistic pricing, and concern for your customers needs; as opposed to treating you like a turnip and trying to squeeze every last drop of blood out of you. More
I have purchased Fords at this dealership the last 10 years. I could not be happier with sales , service. and entire staff at Rod Baker Ford. They are very low pressured and give a honest price for trade years. I could not be happier with sales , service. and entire staff at Rod Baker Ford. They are very low pressured and give a honest price for trade ins and new cars. I just purcased a 2013 Explorer limited , and what a vehicle!!!!! It's like a "Dream Machine" More
Overall best car buying experience I have ever had. - Overall best car buying experience I have ever had. - cars we were interested in were sitting in parking lot in front waiting for us side by side wh Overall best car buying experience I have ever had. - cars we were interested in were sitting in parking lot in front waiting for us side by side when we arrived. - very friendly service - the sales person (Don) handled all of the parperwork and options, did not have to go through the menu of salespeople and finance people. One person only. - no haggle negotiation. - quickest time in and out with new car More
I have been going to Rod Baker Ford for several years now. I own two Mustang GT’s and a Lincoln MKZ AWD which have been either purchased and or serviced there. I have zero complaints, they are Excelle now. I own two Mustang GT’s and a Lincoln MKZ AWD which have been either purchased and or serviced there. I have zero complaints, they are Excellent to work with! More
The service I receieved at the dealer was great, from ordering the car to explaining all the bells and whistles when it came in (ahead of schedule). Rob was not only courteous but incredibly knowledgabl ordering the car to explaining all the bells and whistles when it came in (ahead of schedule). Rob was not only courteous but incredibly knowledgable and straightforward, which I greatly appreciated. This is my first new car and the experience was fantastic. PS I couldn't be happier with the car either! Cameron H. More