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Rod Hatfield Chevrolet, LLC

Lexington, KY

Overview
Reviews
Vehicles
4.2
338 Reviews
Nestled in Lexington, Rod Hatfield Chevrolet is your partner in every drive, from browsing standout models like the 2025 Silverado 1500, 2025 Tahoe, and 2026 Equinox to keeping your vehicle road-ready for years to come. Whether you’re hiking the trails of Raven Run or soaking in the equine charm of Kentucky Horse Park, our team is dedicated to elevating your Central Kentucky adventures. Stop by today to experience how our vehicles—crafted for power, comfort, and style—can bring the Bluegrass to life.
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232 W New Circle Rd

Lexington, KY

40505

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Showing 339 reviews

July 18, 2025

It was a great place to do business as soon as I got out of my vehicle there was someone there greeting us and asking if they could help me More

by SKEETS8688
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Triston Duckworth
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Jul 21, 2025 -

Rod Hatfield Chevrolet, LLC responded

Thank you for your wonderful review! We’re delighted that you felt welcomed from the moment you arrived. Our team is dedicated to providing exceptional service, and we look forward to assisting you again! Sincerely, Rod Hatfield Chevy

July 18, 2025

⭐️⭐️⭐️⭐️⭐️ I’ve brought my BMW here for oil changes multiple times, and every single visit has exceeded my expectations. Even though it’s a Chevy dealership, the service team treats my car with the sam More

by LEIGHANN4FAITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamale
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Jul 21, 2025 -

Rod Hatfield Chevrolet, LLC responded

Thank you for your outstanding review and for choosing Rod Hatfield Chevy for your BMW’s oil changes! Thrilled to hear each visit has exceeded your expectations and we’re honored to have earned your trust time and again. Your recommendation means the world to us. Sincerely, Rod Hatfield Chevy Service Team

July 17, 2025

Communication with the salesman was a little lacking. Everything got worked out in the end though. More

by BWIREMAN1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
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Jul 18, 2025 -

Rod Hatfield Chevrolet, LLC responded

Thank you for your 4-star review! We’re glad everything worked out and appreciate your feedback about communication. We’ll work to improve our responsiveness for a better experience next time!

July 16, 2025

Wasn’t a good visit. I have taken my car here for all maintenance since I purchased it here. But things seem to get worse each time I visit. More

by jamsmz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember.
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Jul 18, 2025 -

Rod Hatfield Chevrolet, LLC responded

Deeply regret hearing that your recent visit wasn’t up to par, especially as a loyal customer. We truly appreciate any feedback. Please call us at (859)299-2772 so we can work to make things right.

July 16, 2025

The salesmen are great but the service department is horrible!!!! I recommend for sales but stay away from their service department!!! More

by Jonathan L.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristan
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Jul 21, 2025 -

Rod Hatfield Chevrolet, LLC responded

Thank you for taking the time to share your feedback about your experience. We’re delighted to hear that our sales team provided you with great service, and we truly appreciate your recommendation! However, we’re sorry to learn that your experience with our service department fell short of expectations. Please contact us directly at 859-299-2772 to discuss your experience in detail as we’re committed to improving. Sincerely, Rod Hatfield Chevy Team

July 14, 2025

$150 for an oil change and tire rotation. Yeah I won’t be back. Thanks More

by derekmorrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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Jul 18, 2025 -

Rod Hatfield Chevrolet, LLC responded

We’re truly sorry for your frustration with the oil change and tire rotation, Derek. We would like to make this right, please give us a call at 859-299-2772, Thank you.

July 12, 2025

Quality products, keeps me attached and informed with excellent Customer Service. I appreciate the bonus program as well. More

by lapattersonii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean - Sales
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Jul 21, 2025 -

Rod Hatfield Chevrolet, LLC responded

Dear neighbor, Thank you for your fantastic review! We’re thrilled to hear that you’re pleased with the quality of our products and the excellent service you’ve received. Your kind words motivate us to continue providing top-notch service! Sincerely, Rod Hatfield Chevy Team

July 10, 2025

Service was very good and courteous I do not think it is right to put a minimum on the redponse More

by DANNY.LONG1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fo not remember
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Jul 21, 2025 -

Rod Hatfield Chevrolet, LLC responded

Thank you for your review. We’re thrilled to know you’re pleased with the quality of our products and the service you’ve received. Sincerely, Rod Hatfield Chevy Team

July 01, 2025

Awesome experience was able to go in negotiate and purchase vehicle with no hassle. Did not feel like I was forced into a purchase great experience. More

by jeffyates21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Triston Duckworth
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July 01, 2025

He was very knowledgeable and easy to work with. Was very understanding and listened to what I was looking for. I would recommend him to anyone that is looking to buy a car in the future. More

by MARKAFULTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
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