Rod Hatfield Chevrolet, LLC

Outstanding communication. Polite and responsive personnel; answered every question I had & had the veh ready when I arrived. Clean facility. Polite and responsive personnel; answered every question I had & had the veh ready when I arrived. Clean facility. More

BUYER BEWARE THESE PEOPLE ARE CROOKS. I BEEN WAITING ON MY SUV TAGS FOR OVER SINCE NOV 2021 AND STILL DONT HAVE THEM I CALLED IN TODAY AND THEY TOLD ME SINCE I HAD UK PLATES THEY COULDN I BEEN WAITING ON MY SUV TAGS FOR OVER SINCE NOV 2021 AND STILL DONT HAVE THEM I CALLED IN TODAY AND THEY TOLD ME SINCE I HAD UK PLATES THEY COULDN'T TAG IT LIKE I TOLD HER I NEVER ASKED TO KEEP MY OLD PLATES AND I WAS OK WELL NOW THEY AINT GOING TO TAG IT THIS IS STUPID I ALSO HAVE A RECEIPT SHOWING WHERE I BOUGHT STUFF FOR THE TAHEO AND THEY NEVER GAVE ME MY ITEMS PLEASE READ REVIEWS BEFORE BUYING OFF THESE PEOPLE. I WILL LEAVE MY REVIEW ON YELP AND EVERY OTHER PAGE I CAN BECAUSE THEY KEPT MY MONEY WILL NOT TAG MY VCAR I HAVE NEVER SEEN A PLACE THAT DOES TAG FOR A YEAR ON NEW CAR These are the most dishonest people you will ever meet. I been reading the reviews and yes they do rush you in and out of the finance office as fast as you can you never even really get to see your paper work. I advice all people to look at what they are signing with these people... They are crooks. Biggest CROOKS I HAVE EVER MET!!!! I WILL UPDATE ON HERE SOON. Just give your money to someone else i am contacting me a lawyer. ASAP...ZERO RATING 0000000000000.0000000 More

I know they were out to make money, but I didn’t feel that they were in it to make the customer happy. With everything going on in the country, I didn’t feel they had my best interest. The salesman did that they were in it to make the customer happy. With everything going on in the country, I didn’t feel they had my best interest. The salesman did great. He could only do so much. More

Won’t let me leave zero stars. Zero competent people Won’t let me leave zero stars. Zero competent people working there. Will never be going back, even to buy a new vehicle. Won’t let me leave zero stars. Zero competent people working there. Will never be going back, even to buy a new vehicle. More

I purchased the 2021 Silverado new from the dealership. I had issues with a noise in the motor since just over 20,000 mile but when I took it to the dealer, they ignored me. Now that the Warranty is out, I had issues with a noise in the motor since just over 20,000 mile but when I took it to the dealer, they ignored me. Now that the Warranty is out, they tell me I will have to pay for it myself. I am a construction business owner and will never purchase another Chevrolet due to the issues with this dealership. I should not have had any issues with a brand new vehicle to begin with. Though the truck looks nice it is not worth the money at all. I am at the point where I do not know whether to get it repaired or trade it for a Ford or Dodge or Nissan. More

I wished i would have read these reviews before actually going there to buy a car. The sales man was nice. He ensured me it was a done deal to bring my trades and come on in. Well i get there and nothing i going there to buy a car. The sales man was nice. He ensured me it was a done deal to bring my trades and come on in. Well i get there and nothing is done. Long story short until tomorrow. They never sold me GAP insurance at all. I kept telling them i need it. They are like know you don't. Yes i do back and forth. WELL I get home and look over my paper work i was not given anything they ended with both my cars. For all most nothing. Took my money. These are the most dishonest people you will ever meet. I been reading the reviews and yes they do rush you in and out of the finance office as fast as you can you never even really get to see your paper work. I advice all people to look at what they are signing with these people... They are crooks. Biggest CROOKS I HAVE EVER MET!!!! I WILL UPDATE ON HERE SOON. Just give your money to someone else i am contacting me a lawyer. ASAP...ZERO RATING 0000000000000.0000000 More

FRAUDULENT DEALERSHIP DO NOT BUY!!!!terrible dealership with shady dealers i was lied to about a vehicles crash history from my sales person as it turns out it has actually been in two crashes prior to my with shady dealers i was lied to about a vehicles crash history from my sales person as it turns out it has actually been in two crashes prior to my purchase after i found this out i called the dealership and no one will return my calls or even answer the phone i was also made the promise of the sales manager when i bought the vehicle that i would get free oil changes as long as i brought it to them for service which was also a lie they should honestly be shut down for good because of all the laws that they break and they should all end up in jail if i could give zero stars i would but sadly am not allowed the worst part is now i’m stuck with this car because of its history as i can not resell it without going under massively More

Believe the bad reviews for this dealership. To Make a Believe the bad reviews for this dealership. To Make a long story short, I had a blown tire and took the rim and tire to the dealership to get a Believe the bad reviews for this dealership. To Make a long story short, I had a blown tire and took the rim and tire to the dealership to get a new one mounted on the rim. I just dropped off the rim/tire so they didn't need to take the tire off or put it back on. The service manager (Bruce) asked me how I wanted the tire mounted and I told him with the white lettering to the outside to match my other tires. They even had me pull my vehicle up to the express lane so they could get information on the vehicle so there is no way they could have misinterpreted how the tire should have been mounted. I was charged 1/3 more than what I was quoted to mount and balance a tire. Mostly due to shop fees??? I was charged for the tire and to mount and balance, how much shop expense above that can there actually be? Aside from the added cost, I picked up the tire after the service department was closed. However, they mounted the tire with lettering on the opposite side of the rim. I don't live locally so it's impractical for me to bring it back to fix. The local dealership service leadership, was unwilling to make it right. The Director of the dealership was also unwilling to make it right. They said I was lying about my instructions for them to mount the tire with the lettering on the outside. How could they miss it when they even had the vehicle to look at? Now I need to take the rim/tire somewhere else to have it done correctly. The total cost just for one tire was over $400, the cost of the tire was just over $300. I guess I'm out the extra $100 it costs me for the mount/balance of the tire and the "shop fees". Lesson learned. Don't buy or have your vehicle serviced at this dealership! More

Harrison was our salesman. He was very good. He not only set up our phone with the vehicle but has followed up to all of our phone calls. Order us parts for our new ride, helped us set our first service app set up our phone with the vehicle but has followed up to all of our phone calls. Order us parts for our new ride, helped us set our first service appointment, and all with a smile. The managers all were very nice and helpful. So greatful I went here instead of the place up the road. Will be back. Ask for Harrison. More

Rod Hatfield Chevrolet dealership has an unprofessional, rude and disrespectful sales person name Harrison! They shouldn't have a job any were with any company! In this day and age, I can’t believe a person rude and disrespectful sales person name Harrison! They shouldn't have a job any were with any company! In this day and age, I can’t believe a person like this is out there? Rod Hatfield Chevrolet should fire this person asap! So, no one has to deal with their bad sales approach and rude attitude! You’re doing the dealership and the world a favor if you fire them! I will never return to this dealer and will tell all my friends, family not to go there! More