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Rod Hatfield Chevrolet, LLC

Lexington, KY

Overview
Reviews
Vehicles
3.8
236 Reviews
Nestled in Lexington, Rod Hatfield Chevrolet is your partner in every drive, from browsing standout models like the 2025 Silverado 1500, 2025 Tahoe, and 2026 Equinox to keeping your vehicle road-ready for years to come. Whether you’re hiking the trails of Raven Run or soaking in the equine charm of Kentucky Horse Park, our team is dedicated to elevating your Central Kentucky adventures. Stop by today to experience how our vehicles—crafted for power, comfort, and style—can bring the Bluegrass to life.
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232 W New Circle Rd

Lexington, KY

40505

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Showing 236 reviews

July 16, 2025

The salesmen are great but the service department is horrible!!!! I recommend for sales but stay away from their service department!!! More

by Jonathan L.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristan
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Jul 21, 2025 -

Rod Hatfield Chevrolet, LLC responded

Thank you for taking the time to share your feedback about your experience. We’re delighted to hear that our sales team provided you with great service, and we truly appreciate your recommendation! However, we’re sorry to learn that your experience with our service department fell short of expectations. Please contact us directly at 859-299-2772 to discuss your experience in detail as we’re committed to improving. Sincerely, Rod Hatfield Chevy Team

July 14, 2025

$150 for an oil change and tire rotation. Yeah I won’t be back. Thanks More

by derekmorrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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Jul 18, 2025 -

Rod Hatfield Chevrolet, LLC responded

We’re truly sorry for your frustration with the oil change and tire rotation, Derek. We would like to make this right, please give us a call at 859-299-2772, Thank you.

July 12, 2025

Quality products, keeps me attached and informed with excellent Customer Service. I appreciate the bonus program as well. More

by lapattersonii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean - Sales
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Jul 21, 2025 -

Rod Hatfield Chevrolet, LLC responded

Dear neighbor, Thank you for your fantastic review! We’re thrilled to hear that you’re pleased with the quality of our products and the excellent service you’ve received. Your kind words motivate us to continue providing top-notch service! Sincerely, Rod Hatfield Chevy Team

July 10, 2025

Service was very good and courteous I do not think it is right to put a minimum on the redponse More

by DANNY.LONG1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fo not remember
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Jul 21, 2025 -

Rod Hatfield Chevrolet, LLC responded

Thank you for your review. We’re thrilled to know you’re pleased with the quality of our products and the service you’ve received. Sincerely, Rod Hatfield Chevy Team

July 01, 2025

He was very knowledgeable and easy to work with. Was very understanding and listened to what I was looking for. I would recommend him to anyone that is looking to buy a car in the future. More

by MARKAFULTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean
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July 01, 2025

Awesome experience was able to go in negotiate and purchase vehicle with no hassle. Did not feel like I was forced into a purchase great experience. More

by jeffyates21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Triston Duckworth
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June 30, 2025

Have taken my car there 3 times for service and had good experiences all 3 times. More

by THERESAR432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach and manager
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June 28, 2025

Service department good. Sales department after you buy the vehicle stinks. I give it a -5. I would not recommend Rod Hatfield to anyone because of the sales department aft More

by vickie.wampler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shane George in service good. Fred in sales no.
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Jul 18, 2025 -

Rod Hatfield Chevrolet, LLC responded

We're truly sorry to hear that about your experience and appreciate you bringing this to our attention Vickie. We understand your frustration; please call us 859-299-2772 so we can address your concerns directly. Take Care.

June 28, 2025

My family and I are very pleased with the service we was provided. Jamel was very helpful and knowledgeable and if we could give one person 5 stars it would be him. More

by TRACIE.RICHARDSONAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamel
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June 23, 2025

All good except few things . Toke to long to process the car , second I will discuss in person More

by NICO.PAPA1981
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
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