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Rod Hatfield Chevrolet, LLC

Lexington, KY

Overview
Reviews
Vehicles
4.0
263 Reviews
Nestled in Lexington, Rod Hatfield Chevrolet is your partner in every drive, from browsing standout models like the 2025 Silverado 1500, 2025 Tahoe, and 2026 Equinox to keeping your vehicle road-ready for years to come. Whether you’re hiking the trails of Raven Run or soaking in the equine charm of Kentucky Horse Park, our team is dedicated to elevating your Central Kentucky adventures. Stop by today to experience how our vehicles—crafted for power, comfort, and style—can bring the Bluegrass to life.
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232 W New Circle Rd

Lexington, KY

40505

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Showing 263 reviews

August 09, 2025

I dropped my vehicle off on a Monday for an oil change and software update. I didn't receive any communication until the next Monday that it was ready to pick up. I called twice a day and they would onl More

by SJALLEN_2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trish
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Aug 20, 2025 -

Rod Hatfield Chevrolet, LLC responded

Thank you for sharing your experience, and we sincerely apologize for the lack of communication and delay during your recent service visit. 😔. Please reach out to us directly at 859 299 2772 so we can discuss your experience further. Thank you.

August 05, 2025

The service department was very nice and updated me on the status of my car frequently. More

by wendy.christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure.
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Aug 19, 2025 -

Rod Hatfield Chevrolet, LLC responded

Thank you for your kind review! We’re delighted to hear that our service department provided you with excellent care and kept you well-informed. If you need any further assistance, we’re here for you!

August 05, 2025

I have purchased over a dozen vehicles from this dealership over the years and I am completely satisfied every single time!!! More

by rickyjk619
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred, Shawn and Alex
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Aug 19, 2025 -

Rod Hatfield Chevrolet, LLC responded

Thank you for your amazing review and your repeat business! We’re honored that you’ve been completely satisfied with every one of your dozen-plus vehicle purchases. Your trust and continued support mean the world to us.

August 03, 2025

I use them for every oil change etc. I specifically stated that there was an odd sound in the engine. They changed the oil and rotated the tires. But no one ever came out to say that I s More

by LORETTAGAINES111067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure
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August 02, 2025

Great service, very professional and fast. Awesome costumer service, courteous and very knowledgeable, will recommend this dealer to anyone. More

by nrisco
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Aug 21, 2025 -

Rod Hatfield Chevrolet, LLC responded

Thank you for your outstanding 5-star review! We’re delighted that you experienced professional, and fast service, alongside courteous customer care. Your recommendation mean the world to our team. We strive to provide top-notch service every time, and we’re thrilled to have earned your trust. We look forward to serving you and anyone you recommend in the future!

August 02, 2025

Wonderful same day service! They kept me informed about the progress and I am very pleased with the service I received. More

by KAWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal’s and Taylor
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Aug 19, 2025 -

Rod Hatfield Chevrolet, LLC responded

Thank you for your fantastic review! We’re thrilled to hear that you were pleased with our same-day service and we truly appreciate your kind words. We look forward to helping again in the future!

July 29, 2025

Jamale is outstanding. Highly recommend and will return. Honestly and great customer service. Thanks guys! More

by 1busymikel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamale, Zach
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Aug 19, 2025 -

Rod Hatfield Chevrolet, LLC responded

We are glad to hear Jamale provided outstanding service and demonstrated honesty and excellent customer care. Your recommendation means a lot to us, and we’re excited to welcome you back in the future. Thanks for choosing us!

July 27, 2025

The service department was very helpful and efficient. Thank you for doing an outstanding job. More

by NBAER_6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent
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July 26, 2025

Quick and efficient service. Our experience there was top notch. We will be back for future service. More

by jodietackett81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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July 24, 2025

Brian is great to work with. Highly recommend calling him . Will use him again . Thank you More

by chrisj8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dick
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