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Rod Hatfield Chevrolet, LLC

Lexington, KY

Overview
Reviews
Vehicles
4.0
255 Reviews
Nestled in Lexington, Rod Hatfield Chevrolet is your partner in every drive, from browsing standout models like the 2025 Silverado 1500, 2025 Tahoe, and 2026 Equinox to keeping your vehicle road-ready for years to come. Whether you’re hiking the trails of Raven Run or soaking in the equine charm of Kentucky Horse Park, our team is dedicated to elevating your Central Kentucky adventures. Stop by today to experience how our vehicles—crafted for power, comfort, and style—can bring the Bluegrass to life.
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232 W New Circle Rd

Lexington, KY

40505

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Showing 255 reviews

July 26, 2025

Quick and efficient service. Our experience there was top notch. We will be back for future service. More

by jodietackett81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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July 24, 2025

Brian is great to work with. Highly recommend calling him . Will use him again . Thank you More

by chrisj8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dick
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July 23, 2025

Dealership is easy to work with. Vince, Fred, Mr. McCann and Alec are very polite and very knowledgeable. Paper work is easy and only takes a few minutes to complete. Great Dealershi More

by altieristeve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred, Alec, Mr. Mcann
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July 21, 2025

Took in for dish on intake leak. They did not find an intake leak so I was charged for diag. Which is fine I understand. But, diag was $237!!! I found that price outrageous for 1 hou More

by Trevor Beckman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
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Jul 21, 2025 -

Rod Hatfield Chevrolet, LLC responded

Thank you for your feedback regarding your visit. We appreciate your understanding of the diagnostic process and your willingness to share your concerns about the cost. Our diagnostic charges reflect our technicians, use of equipment, and thoroughness required to accurately assess issues. However, we understand and value your perspective. Please contact us directly to discuss this further @ 859 299 2772 Sincerely, Rod Hatfield Chevy Service Team

July 21, 2025

They are the only Chevrolet dealership in Lexington, which leaves us to no other choice More

by paulmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and tech 727
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Jul 21, 2025 -

Rod Hatfield Chevrolet, LLC responded

Reviews by a competitor business are direct violations of policy across reputation platforms and seen as fraudulent. Please remove.

July 18, 2025

⭐️⭐️⭐️⭐️⭐️ I’ve brought my BMW here for oil changes multiple times, and every single visit has exceeded my expectations. Even though it’s a Chevy dealership, the service team treats my car with the sam More

by LEIGHANN4FAITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamale
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Jul 21, 2025 -

Rod Hatfield Chevrolet, LLC responded

Thank you for your outstanding review and for choosing Rod Hatfield Chevy for your BMW’s oil changes! Thrilled to hear each visit has exceeded your expectations and we’re honored to have earned your trust time and again. Your recommendation means the world to us. Sincerely, Rod Hatfield Chevy Service Team

July 18, 2025

It was a great place to do business as soon as I got out of my vehicle there was someone there greeting us and asking if they could help me More

by SKEETS8688
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Triston Duckworth
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Jul 21, 2025 -

Rod Hatfield Chevrolet, LLC responded

Thank you for your wonderful review! We’re delighted that you felt welcomed from the moment you arrived. Our team is dedicated to providing exceptional service, and we look forward to assisting you again! Sincerely, Rod Hatfield Chevy

July 17, 2025

Communication with the salesman was a little lacking. Everything got worked out in the end though. More

by BWIREMAN1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
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Jul 18, 2025 -

Rod Hatfield Chevrolet, LLC responded

Thank you for your 4-star review! We’re glad everything worked out and appreciate your feedback about communication. We’ll work to improve our responsiveness for a better experience next time!

July 16, 2025

Wasn’t a good visit. I have taken my car here for all maintenance since I purchased it here. But things seem to get worse each time I visit. More

by jamsmz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember.
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Jul 18, 2025 -

Rod Hatfield Chevrolet, LLC responded

Deeply regret hearing that your recent visit wasn’t up to par, especially as a loyal customer. We truly appreciate any feedback. Please call us at (859)299-2772 so we can work to make things right.

July 16, 2025

The salesmen are great but the service department is horrible!!!! I recommend for sales but stay away from their service department!!! More

by Jonathan L.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristan
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Jul 21, 2025 -

Rod Hatfield Chevrolet, LLC responded

Thank you for taking the time to share your feedback about your experience. We’re delighted to hear that our sales team provided you with great service, and we truly appreciate your recommendation! However, we’re sorry to learn that your experience with our service department fell short of expectations. Please contact us directly at 859-299-2772 to discuss your experience in detail as we’re committed to improving. Sincerely, Rod Hatfield Chevy Team

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