
Rod Hatfield Chevrolet, LLC
Lexington, KY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Will definitely be using Rod Hatfield Chevrolet to keep my Chevy in shape! Brian Dick from the Service Department has been so extremely helpful during my recent trip there. He kindly helped me with my reca my Chevy in shape! Brian Dick from the Service Department has been so extremely helpful during my recent trip there. He kindly helped me with my recall issue and made the process clear and easy. I cannot say enough good things about him! The other gentlemen on his team were also very polite and nice too! Thank you so much to the Chevy Service Dept. and Brian for taking care of me! I really appreciate it! More
These people have absolutely no respect for a customer after your hard earned money is taken.. I bought a brand new truck from Rod Hatfield Chevrolet, took it in for the first few services and then a reca after your hard earned money is taken.. I bought a brand new truck from Rod Hatfield Chevrolet, took it in for the first few services and then a recall. After every single visit my truck came out with grease all over, on my leather, steering wheel, paint outside. After complaints hardly even a raised eyebrow! Took it back again for shuttering and they said I need a new transmission, over 5k. They got their money from the warranty company, but I still don't have my truck after 6 weeks of waiting and thousands lost because " We don't do loaners at Rod Hatfield". No, but you'll sure milk every penny and every hour you can out of your customer though. More
Sean McCann was great to work with. Took info over the phone and quickly got financing info to make the experience a breeze. Thanks for your courtesy and friendly service. Took info over the phone and quickly got financing info to make the experience a breeze. Thanks for your courtesy and friendly service. More
Had to give 1 star to rate this dealer. That’s one star to many. Had some service work done several months ago. Was $1500 seemed high but they got the work done and got me back on the road. That’s one star to many. Had some service work done several months ago. Was $1500 seemed high but they got the work done and got me back on the road. Recently I had air conditioning problem. They diagnose it said it would be $5,180.00! OMG. Several people said take to another dealer because they had heard bad things about rod Hatfield. I took to another reputable new GMC dealer. They diagnosed it and said it would be $2,900.00 WHO can you trust? More
Terrible deal. Unclear on payment method . When I called for tow device and having to put he battery… no help. Also amount finance higher than told amount. Also did Unclear on payment method . When I called for tow device and having to put he battery… no help. Also amount finance higher than told amount. Also didn’t get option to not buy 3 yr warranty More
A reputable dealership with professional, caring staff. Staff go out of their way to meet the needs of their customers. I felt comfortable and not threatened or pushed during the process of purchasing my n Staff go out of their way to meet the needs of their customers. I felt comfortable and not threatened or pushed during the process of purchasing my new vehicle. More
Excellent service department, very knowledgeable and helpful. Very friendly and work was performed accurately. Highly recommend Rod Hatfeild. helpful. Very friendly and work was performed accurately. Highly recommend Rod Hatfeild. More