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Rod Hatfield Chevrolet, LLC

Lexington, KY

Overview
Reviews
Vehicles
4.3
402 Reviews
Nestled in Lexington, Rod Hatfield Chevrolet is your partner in every drive, from browsing standout models like the 2025 Silverado 1500, 2025 Tahoe, and 2026 Equinox to keeping your vehicle road-ready for years to come. Whether you’re hiking the trails of Raven Run or soaking in the equine charm of Kentucky Horse Park, our team is dedicated to elevating your Central Kentucky adventures. Stop by today to experience how our vehicles—crafted for power, comfort, and style—can bring the Bluegrass to life.
Contact Dealership

232 W New Circle Rd

Lexington, KY

40505

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Showing 402 reviews

August 20, 2026

From the very first phone call Sutton was top notch. He was very professional and polite. Chris also was top notch helping with test drives, explaining features on the truck and even helped set up the More

by 1234GOOTEE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sutton Chris
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August 19, 2026

Dylan, Canon, Brian Excellent customer service Service Sales Finance Departments All three excellent customer service More

by Jstafford30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan, Conan , Brian
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August 16, 2026

Everyone was polite and courteous, very helpful and patient, the service was as quick as the situation would allow and accommodations were made for us to be as comfortable as possible while we waited. More

by fallingdagger_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Aug 17, 2026 -

Rod Hatfield Chevrolet, LLC responded

We're glad our team took good care of you and made your visit as comfortable as possible. We appreciate your patience and your business, and we're always here if you need us down the road! 😊

August 15, 2026

they communicated with me very well. I knew my car was in good hands because of how well the communication and the updates where. it made me feel comfortable More

by TaKyiah McNeal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Aug 17, 2026 -

Rod Hatfield Chevrolet, LLC responded

We're glad our team kept you informed every step of the way. Good communication goes a long way, and we're happy we could help you feel confident your vehicle was in good hands. Thanks for trusting us with it! 🚗

August 12, 2026

Everyone was friendly and helpful, they worked with me to be able to get the vehicle I wanted and helped get everything set up for me! Would definitely buy from them again! More

by karlienicole286
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean, John
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Aug 13, 2026 -

Rod Hatfield Chevrolet, LLC responded

Thank you for the kind words! We're glad we could help get you into the vehicle you wanted and make the process easy. We appreciate your business and look forward to helping you again down the road. Enjoy your new ride!

August 10, 2026

always so helpful- however they failed to top off fluids- windshield wiper fluid. that was super disappointing. More

by dawn39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zach, brian
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Aug 13, 2026 -

Rod Hatfield Chevrolet, LLC responded

Thank you for the 5-star review and for your feedback! We're glad our team is always helpful, but we're sorry we missed topping off your windshield washer fluid during your visit. We understand how that can be disappointing, and we'll share your comments with our service team. We appreciate your business and look forward to serving you again down the road.

August 09, 2026

Employees were very courteous and friendly, as well as being knowledgeable. Kept me updated with their progress. They were a pleasure to deal with….thank you! More

by EDWARDALADD77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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Aug 10, 2026 -

Rod Hatfield Chevrolet, LLC responded

Thank you for the kind words! We're glad our folks took good care of you, kept you updated along the way, and made the process easy. We appreciate your business and are thankful you chose us.

August 01, 2026

Everyone was so nice from the salesman to the manager to the finance man Alec. The purchase could not have been easier. They made it a great experience for me. More

by mudturtle4us
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda
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Aug 10, 2026 -

Rod Hatfield Chevrolet, LLC responded

Thank you for the kind words! We're glad our team was able to make your purchase easy and hassle-free from start to finish. We truly appreciate you trusting us with your business, and we'll be sure to pass along your compliments.

July 26, 2026

The service department at Rod Hatfield is phenomenal! ! I especially appreciate Jamale for going above and beyond to help make sure my car is road-worthy. More

by preciousbbblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamale
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Jul 27, 2026 -

Rod Hatfield Chevrolet, LLC responded

Thank you for the great feedback! We’re proud of the work our service team does, and it’s wonderful to hear Jamale went above and beyond to help keep your vehicle road-ready. We truly appreciate your trust in us and look forward to taking care of you the next time you stop by.

July 24, 2026

My service was terrible! I have been complaining for days and no one is responding More

by vduncan0008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamale
Print
Jul 27, 2026 -

Rod Hatfield Chevrolet, LLC responded

Thank you for the feedback. We’re sorry to hear about your experience and understand the frustration when concerns feel unanswered. Providing timely communication is important to us, and this is not the level of service we strive to deliver. Please reach out to our management team directly so we can review your concerns and work toward a resolution. We’d appreciate the opportunity to make things right.

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