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Rod Hatfield Chevrolet, LLC

Lexington, KY

Overview
Reviews
Vehicles
4.2
338 Reviews
Nestled in Lexington, Rod Hatfield Chevrolet is your partner in every drive, from browsing standout models like the 2025 Silverado 1500, 2025 Tahoe, and 2026 Equinox to keeping your vehicle road-ready for years to come. Whether you’re hiking the trails of Raven Run or soaking in the equine charm of Kentucky Horse Park, our team is dedicated to elevating your Central Kentucky adventures. Stop by today to experience how our vehicles—crafted for power, comfort, and style—can bring the Bluegrass to life.
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232 W New Circle Rd

Lexington, KY

40505

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Showing 338 reviews

March 23, 2026

I make an appointment and still wait 3 hours for an oil change. It seems to always be this way anymore. My time is very valuable that’s why I make an appointment. Price is so inflated!!!!! More

by STS678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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March 23, 2026

Always so upfront and honest. Really appreciate the people here! Always an easy situation! Thank you! More

by hezw77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamale
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March 12, 2026

Good service and timely responses. Brian is always very helpful. Work is done well and on time More

by Aaronleedebord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dick
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Mar 18, 2026 -

Rod Hatfield Chevrolet, LLC responded

Thank you for the great feedback! We’re glad to hear everything was handled well and on time. Brian will appreciate the kind words—we look forward to helping you again.

March 05, 2026

Have been in for service several times. All went smoothly.. Always like a car wash is included with service. More

by shedrowsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Mar 18, 2026 -

Rod Hatfield Chevrolet, LLC responded

Thank you for coming back to see us—we really appreciate it! We’re glad to hear each visit has gone smoothly, and we’re happy you enjoy the complimentary car wash. We look forward to taking care of you again next time.

March 05, 2026

Should have st least raised the hood and looked under it before running a diagnostic and charging me unnecessary $266.00. More

by nanabakes7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
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Mar 18, 2026 -

Rod Hatfield Chevrolet, LLC responded

We’re sorry to hear you were frustrated with your visit. Our diagnostic process is meant to thoroughly identify the root cause of an issue, and that does include time spent inspecting and testing different systems—not just a quick visual check. That said, we understand your concern about the charge and never want anyone to feel their time or money was wasted. We’d appreciate the opportunity to review your visit with you and go over exactly what was done. Please feel free to reach out to us directly so we can talk it through and see how we can help.

March 03, 2026

The sales department is great there but everyone I have gone into the service department I have had some kind of issue! More

by mbriley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamell?
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March 02, 2026

Always very good communication and the staff is always pleasant. They always address issues with our fleet vehicles. More

by MMCKINLAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dick
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February 28, 2026

They fixed the problem with my tire pressure sensors after takeoff the vehicle in three or four time for the problem. When they fixed the problem they had not checked the tires pressure. I had to go bac More

by fredeast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember.
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February 25, 2026

They are very friendly courteous and do everything with professionalism in all departments . Would highly recommend !! More

by sbeach41035
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred , Sean , Mat and financial man
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Mar 18, 2026 -

Rod Hatfield Chevrolet, LLC responded

Thank you so much for the kind words and recommendation! We’re glad to hear our team took good care of you across all departments.

February 22, 2026

Addressed my concern. Still needs some work but all in all, very satisfied with my service. More

by KRISTISHORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack, Jamal
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Mar 18, 2026 -

Rod Hatfield Chevrolet, LLC responded

Thank you for the feedback! We’re glad the concern was addressed and appreciate the honest input. There’s always room for improvement, and it’s great to hear overall satisfaction with the service.

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