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Rod Hatfield Chevrolet, LLC - Service Center

Lexington, KY

3.4
120 Reviews
Call Service Center (859) 309-5549

120 Reviews of Rod Hatfield Chevrolet, LLC - Service Center

Sort by
July 24, 2025

Brian is great to work with. Highly recommend calling him . Will use him again . Thank you More

by chrisj8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dick
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July 21, 2025

They are the only Chevrolet dealership in Lexington, which leaves us to no other choice More

by paulmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and tech 727
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Jul 21, 2025 -

Rod Hatfield Chevrolet, LLC responded

Reviews by a competitor business are direct violations of policy across reputation platforms and seen as fraudulent. Please remove.

July 21, 2025

Took in for dish on intake leak. They did not find an intake leak so I was charged for diag. Which is fine I understand. But, diag was $237!!! I found that price outrageous for 1 hou More

by Trevor Beckman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
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Jul 21, 2025 -

Rod Hatfield Chevrolet, LLC responded

Thank you for your feedback regarding your visit. We appreciate your understanding of the diagnostic process and your willingness to share your concerns about the cost. Our diagnostic charges reflect our technicians, use of equipment, and thoroughness required to accurately assess issues. However, we understand and value your perspective. Please contact us directly to discuss this further @ 859 299 2772 Sincerely, Rod Hatfield Chevy Service Team

July 18, 2025

⭐️⭐️⭐️⭐️⭐️ I’ve brought my BMW here for oil changes multiple times, and every single visit has exceeded my expectations. Even though it’s a Chevy dealership, the service team treats my car with the sam More

by LEIGHANN4FAITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamale
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Jul 21, 2025 -

Rod Hatfield Chevrolet, LLC responded

Thank you for your outstanding review and for choosing Rod Hatfield Chevy for your BMW’s oil changes! Thrilled to hear each visit has exceeded your expectations and we’re honored to have earned your trust time and again. Your recommendation means the world to us. Sincerely, Rod Hatfield Chevy Service Team

July 17, 2025

Communication with the salesman was a little lacking. Everything got worked out in the end though. More

by BWIREMAN1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
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Jul 18, 2025 -

Rod Hatfield Chevrolet, LLC responded

Thank you for your 4-star review! We’re glad everything worked out and appreciate your feedback about communication. We’ll work to improve our responsiveness for a better experience next time!

July 16, 2025

Wasn’t a good visit. I have taken my car here for all maintenance since I purchased it here. But things seem to get worse each time I visit. More

by jamsmz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember.
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Jul 18, 2025 -

Rod Hatfield Chevrolet, LLC responded

Deeply regret hearing that your recent visit wasn’t up to par, especially as a loyal customer. We truly appreciate any feedback. Please call us at (859)299-2772 so we can work to make things right.

July 14, 2025

$150 for an oil change and tire rotation. Yeah I won’t be back. Thanks More

by derekmorrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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Jul 18, 2025 -

Rod Hatfield Chevrolet, LLC responded

We’re truly sorry for your frustration with the oil change and tire rotation, Derek. We would like to make this right, please give us a call at 859-299-2772, Thank you.

July 12, 2025

Quality products, keeps me attached and informed with excellent Customer Service. I appreciate the bonus program as well. More

by lapattersonii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean - Sales
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Jul 21, 2025 -

Rod Hatfield Chevrolet, LLC responded

Dear neighbor, Thank you for your fantastic review! We’re thrilled to hear that you’re pleased with the quality of our products and the excellent service you’ve received. Your kind words motivate us to continue providing top-notch service! Sincerely, Rod Hatfield Chevy Team

July 10, 2025

Service was very good and courteous I do not think it is right to put a minimum on the redponse More

by DANNY.LONG1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fo not remember
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Jul 21, 2025 -

Rod Hatfield Chevrolet, LLC responded

Thank you for your review. We’re thrilled to know you’re pleased with the quality of our products and the service you’ve received. Sincerely, Rod Hatfield Chevy Team

June 30, 2025

Have taken my car there 3 times for service and had good experiences all 3 times. More

by THERESAR432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach and manager
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