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Rod Hatfield Chevrolet, LLC

Lexington, KY

Overview
Reviews
Vehicles
4.1
274 Reviews
Nestled in Lexington, Rod Hatfield Chevrolet is your partner in every drive, from browsing standout models like the 2025 Silverado 1500, 2025 Tahoe, and 2026 Equinox to keeping your vehicle road-ready for years to come. Whether you’re hiking the trails of Raven Run or soaking in the equine charm of Kentucky Horse Park, our team is dedicated to elevating your Central Kentucky adventures. Stop by today to experience how our vehicles—crafted for power, comfort, and style—can bring the Bluegrass to life.
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232 W New Circle Rd

Lexington, KY

40505

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Showing 147 service reviews

November 01, 2025

Very courteous, prompt, and communicated with me throughout the whole process. They did a great job. More

by nick@bexconstruction.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
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October 29, 2025

I had an issue with my 2023 Silverado. I worked with Brian and his communication and follow up was great. More

by jason.noffsinger
Recommend Dealer
Yes
Employees Worked With
Brian
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October 26, 2025

I always feel like I am being upsold on services. I took several coupons and they were not used, basically costing me $34 on $342 service. I will not be returning to this dealership for service work. More

by TRACYHOAGLAND
Recommend Dealer
No
Employees Worked With
Jamale
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Oct 27, 2025 -

Rod Hatfield Chevrolet, LLC responded

I am truly sorry to hear you felt upsold and that your coupons weren’t applied. That’s not the experience we want for you. Please reach out to (859) 299-2772 so we can make this right. We hope to regain your trust.

October 25, 2025

They are very professional very knowledgeable they helped me out with my truck I highly recommend them More

by scott.katherine6317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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Oct 27, 2025 -

Rod Hatfield Chevrolet, LLC responded

Thank you for your kind words and 5-star review! We’re thrilled to hear our team’s professionalism and expertise made a positive impact. Your recommendation means the world to us! If you need further assistance, please don’t hesitate to reach out.

October 20, 2025

Customer service was great. The service done on my vehicle was also good and efficient. More

by tmmabson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamale Athur
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Oct 27, 2025 -

Rod Hatfield Chevrolet, LLC responded

Thank you for the wonderful review! We’re delighted to hear you had a great experience with our customer service and that your vehicle service was efficient and well-done. Your feedback truly motivates our team! If you need anything in the future, please contact us at 859 299 2772. We look forward to serving you again!

October 11, 2025

DO NOT use this dealer unless you want lied too, given wrong information, yelled at when trying to get answers!! Worst experience I’ve ever had dealing with their service department! They will tell you More

by Harlan Co girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trisha, Shane
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October 07, 2025

Very efficient visit thank you thank you thank you clean waiting area wifi provided thank you More

by chandria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zach
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September 27, 2025

The service department was prompt and very pleasant. The waiting area was comfortable and clean. More

by randrkot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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September 21, 2025

The cost of the oil change was high for a small car 131 dollars i pay 98 dollars to change oil in 6.2 Silverado at another chevy dealer wont be back More

by BJOLLY1
Recommend Dealer
No
Employees Worked With
Counter guy
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Sep 22, 2025 -

Rod Hatfield Chevrolet, LLC responded

Dear valued customer, We’re truly sorry to hear you were unhappy with the $131 cost of the oil change for your small car, and we sincerely appreciate your feedback. 😔 At Rod Hatfield, we strive to offer competitively priced services, but we understand your frustration. The costs of premium oil, high-quality filters, shop supplies, and environmental surcharges significantly impact our pricing, leaving minimal room to add any upcharges. We’re committed to keeping our prices as low as possible while maintaining top-tier service. 🙏 Please call us at (859) 299-2772 to discuss this further. 🚗 Best regards, Rod Hatfield Chevy Team 🌟

September 20, 2025

I had a great experience with the employees. They listened to my concern and were respectful. More

by connieschenck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I cannot remember
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Sep 22, 2025 -

Rod Hatfield Chevrolet, LLC responded

Thank you for sharing about your great experience! We're glad to hear you felt heard and listened to, and we appreciate your trust.

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