Rod Hatfield Used Car Factory

Multiple 2. 5 hour trips for we owe parts for a vehicle purchased for my sim and still not complete. Very poor communication and service 5 hour trips for we owe parts for a vehicle purchased for my sim and still not complete. Very poor communication and service More

They sold us a lemon. Will tell everyone through media to not do business with them. Will tell everyone through media to not do business with them. More

I’ve bought a couple cars from here and every time the service has been quick and made everything easy! service has been quick and made everything easy! More

My husband and I purchased a 2019 Chevy impala premier from Rod Hadfield used car factory , 2000 Vince Rd . Nicholasville Ky. on 2/5/2025 . Week 2 check engine light came on , motor making noise . Catalyt from Rod Hadfield used car factory , 2000 Vince Rd . Nicholasville Ky. on 2/5/2025 . Week 2 check engine light came on , motor making noise . Catalytic converter was bad , weld was broken . Luckily for us , Chevrolet has an 8 year , 80,000 mile warranty on any emission repairs , this could have been $1000 fix out of pocket . The dealer that repaired the convertor said it looked like there was an attempt to fix it and cover it up thst it was bad . Since then there have been several issues : there is water standing in spare wheel well , tried replacing tail light gaskets which didn’t work . Looks to have had work done in trunk area , componets in trunk were very loose . The carfax didn’t show any accidents , but we are letting a body shop look at it to make sure . They replaced two of the four tires , needed four , we’ve continuously had to add air to one of the tires . We are now in the process of buying a complete set of tires , approx. $1100.00 . Rear defroster never worked . To top it all off , we’ve recently noticed a leak under the car , which looks to be the rear seal . This car only had 72,000 miles on it , we haven’t even driven it 2000 miles. It’s unacceptable !!! Let see if this dealership does the right thing . If you are considering buying a car here , DON’T , it’s been a horrible experience . If I have anything to say about it , they won’t sell another car . They should buy this car back and replace it with a dependable car . Zero excuses . Scott and Donna Kincer More

This was one of the best car buying experiences I've ever had. I didn't feel hassled, haggled, unheard or made to feel like I only had 1 option. Kash and Drew took great care of me. Very friendly, kind, and had. I didn't feel hassled, haggled, unheard or made to feel like I only had 1 option. Kash and Drew took great care of me. Very friendly, kind, and attentive! Thank you so much!! Took such a load off of my shoulders! More

I came just ti browse cars and maybe get something new and Dylan was such a great help and extremely patient with me. I didn’t feel like she was scamming me or trying to push me into a deal. I told him al and Dylan was such a great help and extremely patient with me. I didn’t feel like she was scamming me or trying to push me into a deal. I told him all my concerns and he was just over all helpful. John was also very helpful and I now have a new 2022 Chevy and I’m super excited. More

Rod Hatfield’s in Nicholasville worked so hard to get us in a vehicle. Austin did an amazing job. He was kind, polite and knowledge! Austin, Jon, Kash, Steve, Robin and Landon were remarkable to work with. in a vehicle. Austin did an amazing job. He was kind, polite and knowledge! Austin, Jon, Kash, Steve, Robin and Landon were remarkable to work with. If you are in need of a used car, go see these guys! They will work hard to find something for you! More

The sales people at Rod Hatfield were awesome. Steve was amazing and helpful made sure I got in the car I wanted. Steve was amazing and helpful made sure I got in the car I wanted. More

They took great care of me. Dylan and Steve were awesome. Highly recommend Rod Hatfield. Dylan and Steve were awesome. Highly recommend Rod Hatfield. More