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Rod Hatfield Used Car Factory

Nicholasville, KY

Overview
Reviews
Vehicles
4.2
88 Reviews
At Rod Hatfield Used Car Factory, our vision is to provide a memorable, streamlined vehicle purchase to our guests. Most of our diverse inventory is bought in bulk at wholesale price, have just one previous owner, and an accident-free history, which are then professionally serviced by our certified technicians. What does this mean for you? It means your next pre-owned vehicle from us will be one of excellent condition and mechanical quality, both at a fair price, enabling you to buy with confidence, straight from the factory, in Nicholasville Kentucky.
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2000 Vince Road

Nicholasville, KY

40356

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Showing 88 reviews

October 17, 2026

They made deals they couldn’t keep. The extended warranty they sold me, was not worth the paper it was written on. The issues I had were there before I bought the car,yet, it wasn’t cov More

by wheezer59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim and Brian in the shop were very easy to work with. They explained everything and checked with me before they repaired it
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October 15, 2026

Friendly helpful and they don't force you into any thing u don't want they work with I would recommend anyone to go and check it out you are in and out don't drag anything around that's were I got the equin More

by KYGJRL123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve
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Oct 20, 2026 -

Rod Hatfield Used Car Factory responded

Thank you for the wonderful review! We're honored to have earned your trust not once, but twice. We're glad you enjoyed the no-pressure approach and that our team could help you find a Pathfinder you're excited about. Enjoy that new ride, have a great vacation, and thank you for recommending us to your friends and family!

October 09, 2026

They are helpful in everything. In choosing the car, financing with a bank. Thx really. More

by ADHAJOYCE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
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Oct 20, 2026 -

Rod Hatfield Used Car Factory responded

Thank you! We’re glad we could help every step of the way, from finding the right vehicle to securing financing. Enjoy your new ride, and thank you for trusting us! 🚗🎉

October 07, 2026

I'm very happy with the Rod Hatfield team! Ian was a great salesman. Financing was easy. Todd, the Sales Manager, was friendly and easy to work with. They had the suv ready to test drive and w More

by JEAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian, Todd
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Oct 20, 2026 -

Rod Hatfield Used Car Factory responded

Thank you for the great review! We're thrilled to hear Ian took great care of you and that Todd and the team made the process easy and enjoyable. We're glad we could get everything worked out and have your SUV ready to take home the same day. Enjoy your new ride, and thank you for choosing us! 🚗🎉

September 14, 2026

Very friendly, extremely helpful when I bought my car, even with my not-so-great credit! More

by robinstamper646
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Galvin and Steve
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Sep 23, 2026 -

Rod Hatfield Used Car Factory responded

We appreciate the kind words! We’re glad we could work with you and make buying your car a good experience. Thanks for giving us the opportunity to earn your business, and enjoy your new ride!

September 03, 2026

Worst experience ever at a dealership in my life tried to pull a bait and switch adding 7k to the advertised price. More

by jayandy8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Elijah GM as well
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Sep 23, 2026 -

Rod Hatfield Used Car Factory responded

We respectfully disagree with the claim of a bait and switch. The vehicle’s advertised price was not simply increased by $7,000. The final amount included taxes, fees, and other applicable costs associated with the transaction. We’re happy to review the breakdown with any customer who has questions.

August 31, 2026

I’m very happy with the vehicles I have purchased the team was very helpful and professional I will be returning to buy more vehicles. More

by BOBBYFREEMAN119
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven and Falco
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Sep 23, 2026 -

Rod Hatfield Used Car Factory responded

We sure appreciate you coming back to us! It means a lot to have earned your trust for multiple vehicles. Thanks for your business, and we’ll be ready when it’s time for the next one!

August 24, 2026

Really good sutomer service. Was willing to work with the customer to meet their needs. More

by carl.jenkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasper Faircloth
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Sep 23, 2026 -

Rod Hatfield Used Car Factory responded

We appreciate the great review! We’re always happy to work with our customers and help find what works best for them. Thanks for trusting us with your business!

August 20, 2026

Amazing customer service and was greeted very kindly. They were able to work with me and get me in my dream suv. I would definitely choose them all over again and recommend them to anyone who’s looking f More

by garaly1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Galvan, Steve, Jordan
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Sep 23, 2026 -

Rod Hatfield Used Car Factory responded

We sure appreciate the great review! There’s nothing better than helping someone drive away in their dream SUV. Thanks for trusting us and recommending our team. Enjoy that new ride!

August 20, 2026

Great experience! Haven't been to a lot in 20 years. Looked at exactly what I planned to. Bought what I planned on buying, and got a great price. Galvin didn't try to More

by jonathanrosebud5x
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Galvin
Print
Sep 23, 2026 -

Rod Hatfield Used Car Factory responded

We sure appreciate the great review! After 20 years away from the car lot, we’re glad we could make your experience simple, straightforward, and worth the trip. Enjoy your new ride!

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