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Rod Hatfield Used Car Factory

Nicholasville, KY

4.2
84 Reviews
At Rod Hatfield Used Car Factory, our vision is to provide a memorable, streamlined vehicle purchase to our guests. Most of our diverse inventory is bought in bulk at wholesale price, have just one previous owner, and an accident-free history, which are then professionally serviced by our certified technicians. What does this mean for you? It means your next pre-owned vehicle from us will be one of excellent condition and mechanical quality, both at a fair price, enabling you to buy with confidence, straight from the factory, in Nicholasville Kentucky.
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2000 Vince Road

Nicholasville, KY

40356

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Showing 84 reviews

August 10, 2026

Very hospitable! They worked on getting me a good deal even when it looked like there was no hope! Highly recommend them More

by ERICKA.ALLEN96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Galvin, Steve, Jacob
Aug 13, 2026 -

Rod Hatfield Used Car Factory responded

Thank you for the kind words! We're glad our team was able to help when things looked tough and work out a deal that fit your needs. We appreciate your recommendation and your business. Enjoy your new ride!

August 06, 2026

Well I thought when they changed my oil, they would check all fluids, but they didn't. Now my check fluid light came on and I have to fill it. I don't like having to drive all the way down there when I have More

by terryballew52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Aug 10, 2026 -

Rod Hatfield Used Car Factory responded

Thank you for your feedback. We're sorry to hear your visit didn't fully meet your expectations. Our standard oil change inspection includes checking vehicle fluids, and we apologize if there was any confusion regarding a fluid level warning after your visit. We'd be happy to take a look if you have any concerns. As for finding a larger vehicle with better fuel economy and lower monthly payments, that's often easier said than done. Monthly payments are affected by several factors including vehicle price, trade value, down payment, term, and interest rate. Our team is always happy to review available options and see what might fit your needs and budget. We appreciate your business and hope to have the opportunity to serve you again down the road.

August 06, 2026

This place is awesome everyone I spoke with was so very helpful I recommend them to all super great place to buy a car More

by WHITTAMOREWINCHY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin and supervisor sorry don’t remember his name
Aug 10, 2026 -

Rod Hatfield Used Car Factory responded

Thank you for the kind words! We're proud to hear our team was able to help and make your experience a good one. We truly appreciate the recommendation and your trust in us. Enjoy your new ride, and if you need anything down the road, we're just a phone call away!

August 03, 2026

Very good outgoing people. Patient oriented with good communication and customer service as well . Great Place More

by artecuddy97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff & Jacob
Aug 10, 2026 -

Rod Hatfield Used Car Factory responded

Thank you for the kind words! We're glad you found our team friendly, easy to work with, and helpful throughout your visit. Good communication and taking care of our customers are things we take pride in.

July 24, 2026

I had a very good experience and very satisfied with vehicle I purchased. Traveled nine hours to buy from these folks, and glad I found them. Thanks More

by timthomas3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian
Jul 27, 2026 -

Rod Hatfield Used Car Factory responded

Thank you for the kind words! We're honored you chose to make the trip, and we're glad it was worth the nine-hour drive. It means a lot to hear you're happy with your vehicle and your experience with our team. We truly appreciate your business and wish you many happy miles ahead!

July 12, 2026

By far the fastest and best experience ever buying a vehicle and the best choices. Jon and these guys won’t stop working for you till you get the vehicle you want. I’ll definitely do business with these More

by sthurman0204
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The whole team
Jul 27, 2026 -

Rod Hatfield Used Car Factory responded

Thank you for the outstanding review! We're glad to hear Jon and the team made the buying process fast, easy, and enjoyable. Helping folks find the right vehicle at the right price is what we're all about. We truly appreciate the recommendation and look forward to helping again when it's time for the next vehicle. Safe travels and enjoy the ride!

July 09, 2026

The cars on the lot look good, just the usual buyer beware and understand what you’re getting. Have purchased 2 cars from here, first one was steal price wise but that was pre Covid. This latest one I More

by bigfruitty7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 27, 2026 -

Rod Hatfield Used Car Factory responded

Thank you for the honest feedback. We appreciate your business and are glad to hear you found value in the vehicle. As you mentioned, the vehicle was sold as-is, and we strive to be transparent about that from the start so customers can make an informed decision. We're happy to hear the Escape has otherwise been a good fit and that the repairs needed were relatively minor compared to the overall value and condition of the vehicle. We appreciate the opportunity to earn your business and wish you many safe miles ahead.

July 02, 2026

I found my car online and reached out through their website. I was able to set up a test drive, prequalify for financing and ask some questions all before I went to the dealership. I live about an hou More

by LYNNLYVERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob, Galvin & Galvin's brother but I can't remember his name. All 3 were great!
Jul 27, 2026 -

Rod Hatfield Used Car Factory responded

Thank you for making the trip to see us! We're glad our online tools helped make the process easy before you arrived, especially with the drive from an hour away. It’s great to hear the team took good care of you, and we hope you're loving that Infiniti. We truly appreciate your business and the trust you placed in us!

June 30, 2026

This dealership is the best, the general manager Steve an salesman Garreth are amazing kind an respectful ppl, Steve got me an my kids into a 2026 outlander with no down payment plus paid my current vehicle More

by jenniferjohnson8739
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve , Garreth
Jul 27, 2026 -

Rod Hatfield Used Car Factory responded

Thank you for the wonderful review! We're glad Steve and Garreth were able to help find the right vehicle for you and your family. Enjoy your new 2026 Outlander, and thank you for trusting us with your business. We truly appreciate the recommendation and look forward to helping again down the road! 🚗😊

June 21, 2026

Nothing bad to say! Gavin is a good young man took care of me put me in a car no complaints! More

by ellenaustin78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin
Jun 26, 2026 -

Rod Hatfield Used Car Factory responded

Thank you for the great feedback! We’re glad everything went smoothly and that Gavin took good care of things. He’ll appreciate the kind words—we truly appreciate the opportunity to help.

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