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Ken Garff Kia Avondale

Avondale, AZ

4.0
296 Reviews

10685 Papago Fwy

Avondale, AZ

85323

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Showing 296 reviews

February 17, 2026

Great atmosphere, everyone was very helpful and we did not feel pressured to make any decisions on the spot. Ultimately we left and returned ready to make a deal, and it worked out great! More

by Add528
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry
February 14, 2026

I had an amazing experience at Ken Garff Kia Avondale Dealership ! The entire team did excellent work and truly went above and beyond to help me get my car. My salesperson was fantastic very friendly More

by Riahramirez23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alysha
February 13, 2026

Got a car from them as a birthday gift before buying it I asked about the maintenance of the car they told me the car was inspected and no issues found, not even a year I had the car my ac don’t work compres More

by Prtoy37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don’t remember
Feb 13, 2026 -

Ken Garff Kia Avondale responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Cameron Wells, General Manager cwells@kengarff.com

Feb 15, 2026 -

Prtoy37 responded

Just got an update on this lemon that was sold to me. This is a list that Firestone said the car has!!! There is no way all this can be done in under 1 year of owning the car the total to repair all this is almost 11k in parts and labor!!! I will tell everyone who is willing to listen to never buy a used car from your dealership!!!! I have bought a lot of cars in my life and I have never been scammed like this!! ORDER NOTES BRAKE FLUID EXCHANGE SUGGESTED: Scheduled Maintenance (REMOVED - [JOB ALREADY ADDED TO WORK ORDER]) SPARK PLUGS SUGGESTED: Scheduled Maintenance; 80,000 MILE INTERVALS (REMOVED - [JOB ALREADY ADDED TO WORK ORDER]) FUEL SYSTEM SERVICE SUGGESTED: Scheduled Maintenance (REMOVED - [JOB ALREADY ADDED TO WORK ORDER]) DIFF FLUID - REAR SUGGESTED: Scheduled Maintenance TRANSFER CASE/DIFFERENTIAL FLUID EXCHANGE SUGGESTED: Scheduled Maintenance COOLANT LEVEL / EXCHANGE SUGGESTED: Scheduled Maintenance; COOLANT TYPE: 50/50 BUSHINGS REQUIRED: Loose; Worn; Heavy Cracking; Noisy; WHILE QUICK BRAKE AT LOW SPEED FRONT TIRES JERKING FORWARD ALL 3 CONTROL ARM BUSHINGS WORN/TORN FRONT UPPER W/BALL JOINTS REC. LOWER BALL JOINTS FRONT LOWER FORWARD AND REARWARD CONTROL ARMS ... BUSHINGS - CONTROL ARM REQUIRED: Loose; Worn; Heavy Cracking; Noisy; WHILE QUICK BRAKE AT LOW SPEED FRONT TIRES JERKING FORWARD ALL 3 CONTROL ARM BUSHINGS WORN/TORN FRONT UPPER W/BALL JOINTS REC. LOWER BALL JOINTS FRONT LOWER FORWARD AND REARWARD... BUSHINGS - FRONT REQUIRED: Loose; Worn; Heavy Cracking; Noisy; WHILE QUICK BRAKE AT LOW SPEED FRONT TIRES JERKING FORWARD ALL 3 CONTROL ARM BUSHINGS WORN/TORN FRONT UPPER W/BALL JOINTS REC. LOWER BALL JOINTS FRONT LOWER FORWARD AND REARWARD CONTR... SHOCKS SUGGESTED: Leaking Oil SHOCKS - LEFT REAR SUGGESTED: Leaking Oil SHOCKS - RIGHT REAR SUGGESTED: Leaking Oil STRUTS SUGGESTED: Torn Rubber; Leaking Oil STRUTS - LEFT FRONT SUGGESTED: Torn Rubber; Leaking Oil STRUTS - RIGHT FRONT SUGGESTED: Torn Rubber; Leaking Oil ALIGNMENT CHECK SUGGESTED PICTURE OF BEARING IN PULLEY FOR AC COMRESSOR STARTING TO FAIL MANUFACTURER'S RECOMMENDED MAINTENANCE: CABIN AIR FILTER MANUFACTURER'S RECOMMENDED MAINTENANCE: ENGINE OIL

February 10, 2026

Terry Burns was AMAZING! He listened to my needs, was knowledgeable regarding inventory and how the vehicle I purchased compared to others. He helps me make the best decision More

by lduncan19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Burns
February 08, 2026

They lied point blank only reason I did it because I was desperate … I was supposed to pay 1000 down ended up paying 1700 down very very dissatisfied More

by rebeccadennis45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Devon I think I just lest unhappy
Feb 09, 2026 -

Ken Garff Kia Avondale responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Cameron Wells, General Manager cwells@kengarff.com

February 07, 2026

The sales person are just awesome. upfront all the way they treat you lole a human been no like a number.. More

by ericfanta65
Recommend Dealer
Yes
Employees Worked With
Her name is Sam or Samanta she is jist awesome person and a sales just wow...they sure get more like her..
February 07, 2026

Great place to buy a Kia, professional and fast. I recommend Angel Herrea, when you need a new car. More

by newarkmarine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel H
February 06, 2026

My purchase experience was almost wonder. The vehicle that I purchased was my second choice. Our first choice was one we didn’t get. Everything about the purchase was amazing expect when we a More

by tyrhad80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Lino
February 04, 2026

salesman was great. closing guy was good, said I would get paperwork via email. what I got was paperwork with nothing on it but copies of my signature. when I returne More

by jjehn 0025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
raual
Feb 09, 2026 -

Ken Garff Kia Avondale responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Cameron Wells, General Manager cwells@kengarff.com

February 03, 2026

No pressure, excellent service. Friendly, fast and efficient. Would highly recommend! Wonderful dealership! Best car buying experience. More

by taiagain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Lino, Alex Ochoa.
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