Roger Beasley Mazda Central

I called the dealership before hand as I do not like having to go through looking at vehicles and financing. Then deciding on a vehicle. I would highly recommend them from start to the end, I wasn’t having to go through looking at vehicles and financing. Then deciding on a vehicle. I would highly recommend them from start to the end, I wasn’t pressured. They were thorough, and explained every detail. More

I went to Roger Beasley Mazda Central for routine maintenance and annual inspection. Everything went smoothly and proficiently--from scheduling to driving away with my serviced car. I appreciated the maintenance and annual inspection. Everything went smoothly and proficiently--from scheduling to driving away with my serviced car. I appreciated the detailed run-through before the service began: what would be done, what it would cost, and how long it would take. I liked seeing the video of my car being serviced. And best of all: I lucked out by getting Richard Grimm to coach me through the entire experience. More

Taylor Serna & the Roger Beasley Mazda Service Team were outstanding! Service was completed in the projected time & all items needing attention were taken care of. The care & attention to the vehicle & cu outstanding! Service was completed in the projected time & all items needing attention were taken care of. The care & attention to the vehicle & customer needs is much appreciated. More

Awesome service. .Matt and his team take good care of my car and to me also..5 star service .Matt and his team take good care of my car and to me also..5 star service More

We had an exceptional experience at Roger Beasley Mazda Dealership, thanks to Cristina Caceres' outstanding service. She demonstrated professionalism, extensive knowledge, patience, and a non-pushy approac Dealership, thanks to Cristina Caceres' outstanding service. She demonstrated professionalism, extensive knowledge, patience, and a non-pushy approach, making our car-buying experience seamless. Cristina accommodated our requests for multiple test drives and proactively prepared the vehicle we were interested in, ensuring a smooth process. Her excellent communication and pleasant demeanor made her a pleasure to work with. We were also impressed with Jordan's efficient and fair handling of the finance side of the deal. After comparing with major dealerships in Texas, including those in San Antonio, Houston, and Dallas, we found Roger Beasley Mazda to offer the best combination of quality and value. We highly recommend Cristina Caceres and the dealership to anyone seeking a hassle-free and satisfying car-buying experience. Their commitment to customer satisfaction and fair business practices sets them apart from the rest. 5/5 stars! 🚗👍 More

Helpful and straightforward! I they had what I wanted and I received a great deal. I they had what I wanted and I received a great deal. More

It had been 12 years since I bought a car so I wasn’t excited about it. I had been to 3 other dealerships and was even less excited after those experiences. Cy Stone at Roger Beasley Mazda was absolutely excited about it. I had been to 3 other dealerships and was even less excited after those experiences. Cy Stone at Roger Beasley Mazda was absolutely wonderful. He was patient and attentive. He listened to me. (Listening: a lost art.) Cy’s managers were also great to work with. Low key. No pressure. And they worked with me getting my own financing through my credit union. Signing the paperwork was fast and painless too. Go to Roger Beasley Mazda Central and ask for Cy. You’ll be glad you did. More

This is the best experience I've had with a dealership all around. I would highly recommend this dealership, and that's despite my cynicism with the automotive sales/service industry, so that's saying som all around. I would highly recommend this dealership, and that's despite my cynicism with the automotive sales/service industry, so that's saying something. They're definitely doing something right. I usually expect pushy salesmen, sleazy sales tactics, and unknowledgeable service advisors that communicate poorly. Instead this is what I found: Sales: Our salesman Cy Stone was very level headed, cool, and casual. He didn't try to push us in any direction, he simply helped us search for the specific cars and features we were looking for and let the cars, features, and prices do the talking without any of the xx you typically find at some dealers. It was great to feel he was there to facilitate the process, not to manipulate us into buying something. Cy made us feel comfortable and we were able to buy the car we wanted. Service: Our service representative Matthew Swarztkopf was very courteous and a good communicator. He operated with a sense of urgency that I haven't gotten at other dealers. He made me feel like I was actually important and valued, instead of just another line item to process for the day. I appreciate that is hard to do when he's handling so many customers every day, and that's good customer service. I really loved that this service center sends you a detailed video showing the work they're doing and explaining at a good level of detail what's happening. As someone who works on cars himself, it's great to see the mechanic actually doing their job properly and putting in attention to detail. I could even see in the video that they draped a protective towel over my car just so the battery charger cable doesn't touch the paint. I can never get enough info from other dealers about what they did or found on my car. Usually other service advisors give me very unclear summaries, I cannot get information directly from the mechanic, and I sign an invoice with a 1 sentence summary of the work done. This mechanic, however, wrote a nicely detailed report in the invoice describing everything he tried when diagnosing the electrical problems I had. Beyond: The general manager Eric Smith was really the star of our experience. We had an unfortunate incident with a car we purchased from them, and Eric went WAY WAY out of his way to help us find a solution. He went so out of his way to help us that I can't even describe it here because it's not the level of service that he can give to everyone, so I will not reveal what he did for us. But it just shows that Eric truly cares about customers as people, not just as a business, and I'm certain that mentality shows through in the way this dealership runs their business. I am not surprised that my experience with their sales and service departments have been great. Really beyond expectations, and I have pretty high expectations. More