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Roger Beasley Mazda Central

Austin, TX

4.6
219 Reviews

6825 Burnet Rd

Austin, TX

78757

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219 Reviews of Roger Beasley Mazda Central

December 20, 2020

Quality and Trustworthy Maintenance. I've been taking Quality and Trustworthy Maintenance. I've been taking my Mazda6 to Roger Beasley (Central) for over 2 years now, and the experience has been great More

by Lee C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Howell
Dec 21, 2020 -

Roger Beasley Mazda Central responded

Hi Lee! I am so glad to hear that! Thank you for taking the time to leave us a review, we really appreciate it, I will be sure to pass it along to Zach and the rest of the service team. As always, if you ever need anything, please do not hesitate to reach out. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family and look forward to continuing to work with you in the future!

November 18, 2020

Excellent experience purchasing a vehicle, and even more stellar experience with bringing it in for routine services and recalls. I never thought I would be a “new car” person or someone that takes their ve More

by becca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhett in sales, Johnny in service
Nov 19, 2020 -

Roger Beasley Mazda Central responded

Hi Becca, we love hearing that you've had such a great experience in both sales and service! We appreciate you taking the time to share your review, I will be sure to pass it along to Rhett and Johnny. As always, if you ever need anything, please do not hesitate to reach out. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family and look forward to continuing to work with you in the future!

October 21, 2020

Typical dishonest used car sales tactics! I started dealing with them in the morning on a vehicle and was told multiple things that clearly ended up being deceptive and dishonest. More

by S
Recommend Dealer
No
Employees Worked With
Used sales manger
Oct 22, 2020 -

Roger Beasley Mazda Central responded

I am sorry to see you rated your experience at our dealership 1-star. We take customer satisfaction very seriously at Roger Beasley so I'd like to look into what happened here. Unfortunately, with no customer information or name left with the review, I am unable to look you up in our system. Would you mind emailing at socialmedia@rogerbeasley. com with more info?

July 15, 2020

Mazda Central - you really have outdid yourself today My mother is 73 years old and never bought a car before, this was her very first and y’all did an amazing job. LANDRY went above and beyond to make th More

by Choat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic, Landry, Nick
Jul 17, 2020 -

Roger Beasley Mazda Central responded

Congrats to your mother on her new vehicle! I am so glad to hear everything went so well. I will be sure to pass along your praise to Landry, Dominic, and Nick! As always, if you or your mother need anything, please don't hesitate to contact us. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family!

May 22, 2020

BAD CUSTOMER SERVICE I bought a car in 10-24-19 still haven't gotten the freaking title yet because they miss spell one number in my address, they just want to sell you st More

by Hever Morales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
whom ever
March 13, 2020

Purchased a used vehicle that didn't even make it home. They wont talk to us, no help at all. Beware, do not purchase a used vehicle here! More

by DJ
Recommend Dealer
No
Employees Worked With
Beau Jacobson
March 01, 2020

They made me pay to fix their mistake Back in January, I went in here to get a full service done on my vehicle, including new brakes, a new battery, and repairs to the alternator. Aside fr More

by J. Ward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juliann P.
Mar 04, 2020 -

Roger Beasley Mazda Central responded

Hi J. Ward, I am sorry to hear about your experience at our dealership. When we replaced the battery in January the monitors inside the computer in your car reset. This is normal and they usually set themselves under most normal driving conditions. When you came back in we informed you that it was possible there was an issue with the vehicle since they had not set and that there would be a potential for a fee. We advised that if you drove the vehicle per our instructions the monitors might reset on their own. We offered to check for you at no charge after you drove the car, but you elected to have us do it. I apologize for any misunderstanding, if you would like to discuss this further, please reach out to us directly at (512) 406-7577 and a manager would be happy to go over this with you.

February 25, 2020

BUYER BEWARE!!!We bought a used SUV from them in Feb BUYER BEWARE!!! We bought a used SUV from them in Feb 2019. We went back the next day for some paperwork and the thermostat went out. They are not More

by Nicosis
Recommend Dealer
No
Employees Worked With
Beau
January 12, 2020

STAY AWAY!!! FRAUDERS!!! DISHONEST!!! CUSTOMER ABUSE!!!! I wished I read other reviews before walking in here. Why you dont want to buy from here? They have a "we dont need" you attitude and dont care ab More

by Donkey Kong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Garrett Bemer
November 16, 2019

Amazing experience! Carlos over at Mazda Central has provided phenomenal experience with this buying process. We will continue to use him over and over again for our new/ More

by Jon Hagood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rosas
Nov 20, 2019 -

Roger Beasley Mazda Central responded

That is great to hear, Jon! I will be sure to pass along your praise to Carlos. If you ever need anything in the future, please do not hesitate to reach out. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family!

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