Roger Beasley Mazda Central

I recently had my routine service at Roger Beasley Mazda Central, and also was having my navigation system repeatedly reboot the entire audio system. The problem was promptly identified and remedied by chan Central, and also was having my navigation system repeatedly reboot the entire audio system. The problem was promptly identified and remedied by changing out the chip which they had in stock. Once it was reprogrammed, I was on my way with all functions intact. Well done! More

CROOKS! These guys sold me a used car that didn't even last 3 months. They showed me a history report that said 1 accident. There were 2 reports when I went to CarMax to get rid of it. They only offered $ last 3 months. They showed me a history report that said 1 accident. There were 2 reports when I went to CarMax to get rid of it. They only offered $750 trade in, Like I was a stranger. CarMax offered $1500. They lied to me during sale More

20 years ago I sold new cars so I know all the tricks. I just bought a new cx-5 at Roger Beasley. First the “sales” people aren’t the normal people. They are basically customer service reps. The final deal just bought a new cx-5 at Roger Beasley. First the “sales” people aren’t the normal people. They are basically customer service reps. The final deal is done by the managers. That saves a lot of the up front pressure but they can also be a little green about the actual features of the cars. So do your own research if you want to do a deep dive on the options and specs. I knew more about the car than the rep did. That’s not a bad thing. It’s just different. It’s your job the know what you are buying anyway. But they aren’t sleazy and they don’t lie. As an old school salesman we were taught to do a really hard press. These kids don’t do that. The sales process everywhere takes hours. It’s a complex legal process. This place is no different. Eat before you go. Their waiting room is comfortable but I did most of my waiting in my new car. It’s more fun and you can learn the systems and watch tv on your phone. The deal itself was good. I bought in the shortage of 2021. They did not upcharge and they did not put bogus dealer add-ons on the price. I have fair credit but they found me a good rate. I did not trade a car in so I can’t comment on that part. the manager who did my deal didn’t pull any tricks other than leaving a little room in the payment for the finance guy to offer extended warranty and such. Do your own math and you’ll be fine. After the deal was done I got a letter from the final finance company they used saying they got me a lower rate than I signed for so my payments would be lower. I’ve never seen that happen in a car deal. So that’s fantastic. Don’t expect it but it shows they are honest. The finance department took forever because they were short handed. Again eat before you go and bring a bag of patience. It takes as long as it takes. All else was as expected. They did a good job. If they would have been hinkey I would have known it. More

Strange location, but worth going to. 2019 cx-5 new purchase was seamless and staff was happy to answer my questions. I am typically a truck owner, but now have a vehicle that can handle my outdoors ac purchase was seamless and staff was happy to answer my questions. I am typically a truck owner, but now have a vehicle that can handle my outdoors activities and provide luxury. More

I came in on a Saturday looking to buy used Rhett was all over the place when helping us didnt feel at all like he was in it for customers satisfaction more so then making the sale. I've had my car less than over the place when helping us didnt feel at all like he was in it for customers satisfaction more so then making the sale. I've had my car less than a week and my engine light has been on 3 times. Thankfully Joe in service was amazing the first time getting me in same day and looking at the problem but my engine light still comes on and off. More

Went to Roger Beasley Mazda Central for service.New Went to Roger Beasley Mazda Central for service. New Mazda CX-5 2020 First time had a rude service employee in the bay outside shouting at customers Went to Roger Beasley Mazda Central for service. New Mazda CX-5 2020 First time had a rude service employee in the bay outside shouting at customers. Vehicle came back with service due still on. 2021 Second time they could not do my service as they did not have parts or technician available. Had to go elsewhere. Happy with Sales people, but can't say the same for Service. More

Hi! Just wanted to send a big thanks to Juliann, Johnny, Lucy, Nathan and Zach for excellent service, support, and positive attitude during my recent visits. Juliann and Johnny readily addressed all my car Lucy, Nathan and Zach for excellent service, support, and positive attitude during my recent visits. Juliann and Johnny readily addressed all my car concerns, Lucy gave me a ride home and back, and Nathan and Zach saved me from a key fob battery failure. It's also a pleasure to see a tight-knit team (I was going to say well-oiled) treat each with care, respect, and humor, especially around the holidays, and during a pandemic, to boot. Thanks and Happy New Year to all! -Eric More

Consumers have choices when it comes to where they purchase their vehicles. While I was just there to purchase a used car, you should not treat customers any different. You never know who is going to purchase their vehicles. While I was just there to purchase a used car, you should not treat customers any different. You never know who is going to be in the market to buy a new car soon. To list a used car, know someone is traveling 3 hours rt to purchase the car, and not even have it clean or inspected before arrival is not how I would do business. I get the car was only $4000.00, but I was ready to purchase and had cash in hand. I cant believe you have people do test drives in cars that are so filthy that you can get the plague just by looking at it. Some folks are worried about wearing masks, I would have traded my wallet for a full body suit and oxygen supply the car was so absolutely gross. If used cars mean so little to you, ya'll should just stick to the new ones! More