Roger Beasley Mazda of Georgetown

The best dealer and the best buying experience. Thanks to James Gillespie and Bob Amazeen for my great feelings. I will recommend my family and friends for this deal and the best buying experience. Thanks to James Gillespie and Bob Amazeen for my great feelings. I will recommend my family and friends for this dealership experience. More

Typical There is nothing particularly amazing about this dealership. At best, it is your typical cliche car dealership. Right down to the fake Rolex's worn There is nothing particularly amazing about this dealership. At best, it is your typical cliche car dealership. Right down to the fake Rolex's worn by shady sales associates. Salesmen standing outside by the dozens like sharks and piranhas, waiting to pounce as soon as you open your car door. The usual sales banter and gimmicks..."We like to treat our customers as family", "What do we have to do to earn your business?", "We promise to give you an HONEST, FAIR DEAL!" The last one is the kicker, they even plaster it across their website. I came to this dealership looking to purchase a certified pre-owned Mazda 6. Test drove the vehicle and was impressed with the vehicle itself. The salesman was decent enough. Knowledgeable and polite. Upon telling him that I was interested in the car, we go inside and he states that he is going to cut to the chase, go straight to the boss (the general sales manager) and get the "price I want, so they can earn my business!" The mannerisms and fake enthusiasm in the sales industry is borderline comical, however I played along. After about 10 minutes of planning their surgical strike, the salesman and the GSM appear. They offer a "low as we can possibly go" price of the vehicle. I present them with a reasonable counter offer to which the say they can not entertain, so I proceed to leave. Mind you the difference between the two prices was roughly $1k dollars. Thats right, $1k for a dealership that will boast that they sell in volume, not car by car. A dealership that has several stores throughout Central Texas that sells hundred if not thousands of cars a month. The "largest network of Mazda dealerships in the country" and they are letting a deal go over a thousand dollars! Not two hours later I get a phone call from someone with the last name of Beasley thanking me for coming in and stating that they really wish they can earn my business. Granted the phone call simply turned out to be a follow-up to my visit, which I can appreciate on the customer service side of the house. Over the next week, amazingly the rock bottom price that was initially offered to me, starts to decrease ever so slightly! "We are giving away the farm on this deal!!!" Just one of the hilarious quotes I came across in my dealings with Roger Beasley. Weird... I thought you initially told me that there was zero wiggle room for you as a dealership with this car, and now all of a sudden you can knock off a few hundred here and there?! Typical, sleazy car sales tactics. I was even told that to seal the deal, they would provide a full tank of gas and a complete detail of the vehicle upon delivery!!! What the.....???!!! Wow, what a tremendous closing line! Offer me something that is expected from every dealership throughout the country, on any and every car that is sold! It was this promise of a car wash and tank of gas that solidified my thoughts of Roger Beasley Mazda. Just absolutely comical..... After a week, I send another internet inquiry about the vehicle using a made up name. I wanted to see how honest and truthful Roger Beasley actually claimed to be. Wouldn't you know, I get an immediate return email, offering the EXACT price that I offered for the vehicle one week earlier. I couldn't believe it..... I wrote the GSM as well as the General Manager to voice my disappointment in Roger Beasley Mazda, only to be told typical sales crap again. According to the GSM, the dealership is "incredibly close to hitting a end of the month sales mark" and that they can magically now, "take a hit on a car to secure their end of the month bonus". Imagine my surprise on the incredibly convenient timing Roger Beasley Mazda fell into. I will say that Mazda makes a fantastic product and that their vehicles are not only fun to drive, but a pleasure to own. I have owned three different Mazda's over the past 9 years and have been nothing but delighted. Save yourself the hassle and time waisting that you will certainly endure with Roger Beasley Mazda. Find another dealership, like I did, that is gimmick and cliche free. The only reason I gave this review more than one star, is that communication with Roger Beasley Mazda was never in question. Everything else about the dealership and car sales experience unfortunately was. More

Happy with everything Justin Chavez was my primary contact. He was attentive and patient through the whole process. It took a lot of work to find what I finally ended up wi Justin Chavez was my primary contact. He was attentive and patient through the whole process. It took a lot of work to find what I finally ended up with, but all the staff were great and made me feel confident that I had made a good choice. I drove away a happy lady. More

Wonderful dealership, wonderful experience Went in to test drive the Mazda 6. Everybody at the dealership was great, but Justin Chavez was a standout. He was knowledgeable, kind and funny. Answ Went in to test drive the Mazda 6. Everybody at the dealership was great, but Justin Chavez was a standout. He was knowledgeable, kind and funny. Answered all of our questions and helped every step of the way. Needless to say we drove home with my new Mazda that night! Thank you for everything, Justin. I love my car. Stephanie Galyen More

Great Car, Great People! We went to test drive the new Mazda Miata MX-5 and drove home with the car in the next 2 days. All the folks at this dealership are amazing - we had a We went to test drive the new Mazda Miata MX-5 and drove home with the car in the next 2 days. All the folks at this dealership are amazing - we had an absolutely fantastic customer experience. Special call out to Justin - he was patient with all our queries, explained us the details of the car and helped us choose the right model and make the right choice. Highly recommend ! More

Easiest car buying experience yet. I found a CX-9 online that I was interested in. It was in the process of being delivered to Roger Beasley. I called and spoke with The General Sales I found a CX-9 online that I was interested in. It was in the process of being delivered to Roger Beasley. I called and spoke with The General Sales Manager, James Gillespie, and asked him to hold the vehicle when it arrived, as I live 3 hours away from his dealership. He was so kind to do so. He even sent me the link to apply for financing so I would already have my final price and payments ready before I got to Georgetown. Once I arrived at the dealership, I worked with the Assistant Manager, Terrence Moorer, who was wonderful. Never lost his smile the whole time I was there. Terrence set me up with Finance for paperwork (very quick process), arranged to have the new car detailed and handle the trade-in process very smoothly. Once the car was ready, he took the time to walk me thru all the technical gadgets (setting up my phone, favorite radio stations, and programming addresses in the GPS) before I got on the road back home. It was a pleasure to do business at Roger Beasley and I would recommend them to anyone in the Austin area. More

Best car buying experience i have had It felt like Terrence did everything possible to give me a great and went above and beyond to make that happen. it truly was a pleasant experience an It felt like Terrence did everything possible to give me a great and went above and beyond to make that happen. it truly was a pleasant experience and I will definitely go back to him and recommend him to others. Thanks Terrence I feel like I got a really great deal and couldn't be happier. More

Truly a No Hassle Experience This dealership is hands down the best in Central Texas. This is my second purchase here and once again the entire process was easy and low key. Terre This dealership is hands down the best in Central Texas. This is my second purchase here and once again the entire process was easy and low key. Terrence Moorer is a superb car salesman and just a really nice guy. Very quick to reply to a few texts I sent in the evening and super friendly and fair in dealing with the purchase. In house financing was quick and painless and a decent rate to boot. Richard Grimm from service was also super cool and worked with Terrence to set up an appointment on Monday to work on a quick easy maintenance issue. I recommend these guys not only for their great prices, but their professionalism and friendliness as well. Check em out when you're ready to buy a Mazda. More

Wonderful buying experience! Great buying experience with salesman Justin Chavez at Roger Beasley Mazda of Georgetown! I checked on availability of a late model Mazda CX-5 on t Great buying experience with salesman Justin Chavez at Roger Beasley Mazda of Georgetown! I checked on availability of a late model Mazda CX-5 on the Internet, and as requested, received an email informing me that it was available. Jake Hallahan is who contacted me and he gave me full details regarding the Mazda Certified vehicle; and who put me in contact with Justin. Justin was informative both during a phone call, and via several text messages between us. Vehicle was as described, and he throughly covered its features without being a pushy salesman. I've recommended him to others, and will contact him again if in the market for another Mazda! More