Burdick Dodge Chrysler Jeep RAM

Katie was GREAT! We had a wonderful experience. I would recommend this dealership to anyone. We had a wonderful experience. I would recommend this dealership to anyone. More

Staff was rude and non helpful. Unwilling to work with me at all. Waste of time! Unwilling to work with me at all. Waste of time! More

Never again, brought my vehicle in for service and was jerked around. They held my vehicle hostage for three days but didn’t bother to even look at it and I even dropped it off 1 day BEFORE the appointmen jerked around. They held my vehicle hostage for three days but didn’t bother to even look at it and I even dropped it off 1 day BEFORE the appointment! Will NEVER again let them touch my vehicle nor will I EVER purchase a vehicle from them again. More

Liars, poor delivery, & terrible service | Decent pricing Purchased a new Grand Cherokee through this dealership. Deal was established and was actually quite competitive. Arranged some extras to be included i Purchased a new Grand Cherokee through this dealership. Deal was established and was actually quite competitive. Arranged some extras to be included in the deal and set a time for delivery. Delivery was a week later, and I would expect the vehicle would be clean, detailed, and odds and ends completed. After waiting two hours (after 10a delivery appointment), I finally told the salesperson I'm not waiting anymore. Long story short, my brand new, black on black Grand Cherokee came out dirty, COMPLETELY scratched, missing a key, and without a hitch that was worked into the deal. We were lied to (shocker...), waited with a cranky baby for over two hours and were delivered a car that I wouldn't accept as a used vehicle. Lie after lie, the car went back to be fixed and came out even worse. At this point, I will now be paying a professional to buff / correct the paint on the entire car and have to install a hitch out of my own pocket. If it wasn't a limited edition vehicle, I would have walked from the deal. More