Mike Maroone Chevrolet West Palm Beach
West Palm Beach, FL
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120 Reviews of Mike Maroone Chevrolet West Palm Beach
Excellent service, and the salesman had a lot of knowledge of what he was talking about. The salesman’s name was Christian. He was efficient and extremely helpful and getting me different things tha knowledge of what he was talking about. The salesman’s name was Christian. He was efficient and extremely helpful and getting me different things that I wanted to have in a car great job. More
Due to mechanical issues that were not completed properly and due to unforeseen circumstances, the Salesman (Collin) along with other staff members went over and above to insure I had my truck repaired prope and due to unforeseen circumstances, the Salesman (Collin) along with other staff members went over and above to insure I had my truck repaired properly and in a timely manner and made accommodations so that I could keep my commitments. I would highly recommend both Collin and his support staff for my truck needs. More
Extremely Disappointing and Unprofessional – Avoid This Dealership! I had a completely frustrating and unprofessional experience with this dealership. The General Manager, Sales Manager, Service Manager Dealership! I had a completely frustrating and unprofessional experience with this dealership. The General Manager, Sales Manager, Service Manager, and the entire sales team were dishonest and evasive throughout the process. From the start, I made it clear what the issue was with the car—something that turned out to be accurate—but they dismissed my concerns, claiming that all cars were like that, which was simply untrue. They even tried to make me feel like I was misinformed, which was insulting and frustrating. The General Manager, Alex, didn’t even have the decency to speak with me when I came in to address the issue. Instead, he snuck out the back door when I was walking in, clearly avoiding the situation. I later realized the Service Manager, John, had tipped him off. It’s clear they had no interest in addressing my concerns. I was given false information repeatedly, and whenever I questioned it, I was made to feel like the one who didn’t understand. This is not the way a dealership should treat its customers. A business should be built on trust, respect, and honesty—qualities that were completely absent here. After wasting over a month of my time, I will never return to this dealership. I strongly advise others to stay away. More
False Advertising: Watch out for Sales Rep Tyler Green. He told me several incorrect things about a Volvo I was ready to buy: - That the car was checkout by their Service Dept. But there was "no Se Green. He told me several incorrect things about a Volvo I was ready to buy: - That the car was checkout by their Service Dept. But there was "no Service Report available to share. Service Reports are only created for Certified- PreOwned vehicles". - That the results of the Service Shop Report were stated on the Carfax Report for my review - And the car had no mechanical issues Double checking with a Sales Rep at another Mike Maroone dealership I found out that: - the car has a check engine light on - and a loud rattle until the engine warms up. He found this out by making a call to Tyler's Sales Manager. - (Note: And the Carfax Report does not mention these 2 problems.) When I emailed Tyler back with this information he went silent. (Funny, because he was checking in every other day asking if "I was ready to buy?".) Imagine having that car roll of a shipping carrier with these problems? How would that play out??? (If the service wasn't good prior to the buying how would it be after you bought???) Who can you trust. Maybe not even a reputable dealership. Glad I did not buy the car. I am calling Tyler'sSales Mngr today to report him and request Tyler call me with an Explanation. Ugggg!!!!! Dave Longmont, Colorado More
You guys have the best and most professional service team out there. I'm adding my truck in addition to my vett to you guys. Matt is my service manager and is incredible. Extremely professional and accommoda out there. I'm adding my truck in addition to my vett to you guys. Matt is my service manager and is incredible. Extremely professional and accommodating. Well done ! More
The car sat for three weeks before it was looked into. That was completely uncalled for. It was the first service agent who did not do her job. I called thye first service agent a week after I left the That was completely uncalled for. It was the first service agent who did not do her job. I called thye first service agent a week after I left the car off, and asked her to call me if something came up. That deserved one star. After that, I asked for a different service agent. He did his job, communicated well, and saw that the work was done. I got my car back a week later, after parts were ordered. I was happy with him. I was surprised when the car came back with a month's worth of dirt on it. The other GM dealer I worked with in the past would wash the car before it was returned, even if it came in clean. I cared about getting the car back, not about it being clean when I came to pick it up. Others would not like this. One star for Shannon, five stars for Matt. More

