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Roger Jennings Inc.
Hillsboro, IL
308 Reviews
Roger Jennings Inc. is not only your source of new cars, trucks, and SUVs, we also have high-quality pre-owned vehicles of all makes. Customers have been coming to us for years because of our commitment to customer service and simply putting the customer first. Our sales team will give you the best car buying experience money can buy. Our service department has state-of-the-art diagnostic equipment, as well as GM-certified technicians to help with all your service and maintenance needs. From oil changes to engine replacements, our service department is second to none. Our dedicated and knowledgeable staff is here to help get you back on the road fast. Whether sales, service, or parts, come let us serve you and be part of the Roger Jennings family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 308 reviews
April 09, 2021
Returned to the dealership for our complimentary oil change on our 2017 Cadillac CTS. The service department personnel were wonderful. Even got a car wash. Our salesman, Ben, spent time answering que change on our 2017 Cadillac CTS. The service department personnel were wonderful. Even got a car wash. Our salesman, Ben, spent time answering questions about my vehicle. He was very patient and helpful. More
by BPBLACKWELL75
Verified Customer
April 07, 2021
the service center is the main reason I have continued buying vehicles at the dealership... since they got rid of Josh Bray my salesman - I ended up telling Phil the manager of service dept that no one wa buying vehicles at the dealership... since they got rid of Josh Bray my salesman - I ended up telling Phil the manager of service dept that no one wanted to deal with me... so he got a hold of Gregg Bruckert and we were able to continue to do business but I have no one else touch my car but this service dept.. Josh has gone to another dealership but I keep coming back to this dealership for their service dept. More
by sgerdes0
Employees Worked With
Other Employees :
all the service people and parts dept are great and I know Josh Reams but did not deal with him on the car.. Ben was nice but did not really seem like he wanted to sell me the car, Greg did and I will stick with Gregg, Ben Ellis
April 05, 2021
Very happy with the customer service I received while purchasing a vehicle. They created a very stress free environment. Overall it was a great buying experience purchasing a vehicle. They created a very stress free environment. Overall it was a great buying experience More
by tyler.glynn
March 23, 2021
Service is always great. They never do any additional work without first contacting you. Never any pressure to purchase a car as in some larger service dealerships. They try to meet your needs, not sel work without first contacting you. Never any pressure to purchase a car as in some larger service dealerships. They try to meet your needs, not sell you something they want you to buy. More
by SPELNOTE
March 20, 2021
The waiting period was a little more than I expected for oil change and tire rotation...one and half hours. No other problems or complaints oil change and tire rotation...one and half hours. No other problems or complaints More
by LUVLEIGH
Employees Worked With
I really don't remember who I was in contact with.
March 11, 2021
I appreciate Roger Jennings because they are always helpful and super friendly. I never feel like they are tricking me into something I don't need. helpful and super friendly. I never feel like they are tricking me into something I don't need. More
by ginacoach76
Employees Worked With
March 09, 2021
Great service, great staff, Purchasing the vehicle was a non event even through the financing process. Had a couple of questions the next day and they were answered quickly. non event even through the financing process. Had a couple of questions the next day and they were answered quickly. More
by WA9SXK
February 07, 2021
The guys worked hard to get me in my new 2019 Equinox. I appreciate their hard work. This is my 3rd purchase of an equinox. 2nd purchase from Roger Jennings. appreciate their hard work. This is my 3rd purchase of an equinox. 2nd purchase from Roger Jennings. More
by vickie_oller68
February 06, 2021
I love Roger Jennings, because they tell you what your vehicle needs. They have always taken good care of my car. Do not over charge vehicle needs. They have always taken good care of my car. Do not over charge More
by JEAN16
Employees Worked With
February 04, 2021
Very courteous and respectful . My wife and I felt very comfortable and would recommend Rogers to anyone. Very professional place of business. I had to bring the car back foe service and all went smooth comfortable and would recommend Rogers to anyone. Very professional place of business. I had to bring the car back foe service and all went smooth More
by jstevenson19
Employees Worked With
I apologize, I can’t remember the names of some, and I would hate leave anyone out, but all were very courteous and respectful and helpful
