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Roger Williams Chrysler Dodge Jeep Ram - Service Center

Weatherford, TX

4.4
705 Reviews

705 Reviews of Roger Williams Chrysler Dodge Jeep Ram - Service Center

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October 22, 2024

Efficient. Friendly. Skilled. Fast. Easy. Local. Parts. Services. No xx. No upsellIng. Quick checkout. Worth it. More

by r_mcintir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland Gorrell
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Oct 23, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're delighted to hear that you had such a positive experience with our team at Roger Williams Chrysler Jeep Ram Dodge! Thank you for highlighting the efficiency and straightforward service. We appreciate your support!

October 22, 2024

Always great service by all of the teams here, Repeat sales and service customer for years. More

by DESIDUSINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Coursey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for trusting the Roger Williams Chrysler Jeep Ram Dodge team with your automotive needs! We're truly grateful for all of your support over the years and look forward to serving you for many more!

October 17, 2024

We have bought from them 3 times now and will continue to do so. We love dealing with Dom and Ryan. More

by westiehaus2
Recommend Dealer
Yes
Employees Worked With
Ryan Tengco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domeniq Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for trusting Roger Williams Chrysler Jeep Ram Dodge with your loyal business! Dom, Ryan & the rest of the team are grateful for your support and look forward to seeing you again next time. Take care!

October 16, 2024

This was my first time using this dealer ! The experience was amazing! They took great care of me and my truck ! More

by kkgreen65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept !
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Oct 16, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're delighted to hear that your first experience with Roger Williams Chrysler Jeep Ram Dodge was amazing! Our team is dedicated to taking great care of our customers and their vehicles. Thank you for choosing us, and we look forward to serving you again in the future!

October 16, 2024

I am a Republican and so is Roger Williams with great service to my vehicles and to the party! More

by tyj0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland - Great person to work with and takes care of me
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Oct 17, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you! - Roger Williams Chrysler Jeep Ram Dodge

October 15, 2024

Great knowledgeable serve tech Juan Gar…. .(not sure of spelling) answered all my questions w/out getting offended. Prize employee (give the man a raise) BUT DID NOT CARE FOR TV !!(sound on t More

by moujesky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gar……
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Oct 16, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback about your experience at Roger Williams Chrysler Jeep Ram Dodge. We're glad to hear that our service tech was able to assist you effectively, and we appreciate the suggestions.

October 13, 2024

Service department was able to get my truck in for recall work and out in minimal rime. More

by JBELL.RAF18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember name
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Oct 15, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

This is great to hear! Thank you for coming to Roger Williams Chrysler Jeep Ram Dodge!

October 12, 2024

Service adviser was courteous, I was met as soon as I drove into bay. Recall service was performed in a timely matter. More

by JCDEN2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan in service
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Oct 14, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're delighted to hear that your recall service was handled promptly and courteously at Roger Williams Chrysler Jeep Ram Dodge. Thank you for sharing your experience with us!

October 10, 2024

My Pacifica was in their service department from August 22nd, until October 3rd. I can't believe it took that long to complete a recall item (catalytic convertor). I was pleased with the servicewriter Lel More

by dongorml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland Gorrell, (Service)
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Oct 15, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience, Don. While I'm glad to hear that Leland provided good service, I apologize for the extended time it took to complete the recall item on your Pacifica. If there's anything else we can do or if you'd like to discuss this further, please feel free to reach out. Thank you, Joe Miller - Service Director - 8175960050

October 10, 2024

Sales rep was great. Service leadership needs to be more accessible and communicating to resolve problems. The service rep needs to be taught better how to LISTEN. I felt More

by cocoavs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service rep and management not good
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Oct 15, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for the review. We strive for respectful and attentive service across all areas of our business, so it's concerning to hear about your experience. Your feedback is important and will be used to help us improve in these areas moving forward. Please feel free to reach out if you have any additional questions or concerns. Respectfully, Joe Miller - Service Director - 8175960050

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