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Roger Williams Chrysler Dodge Jeep Ram - Service Center
Weatherford, TX
400 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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400 Reviews of Roger Williams Chrysler Dodge Jeep Ram - Service Center
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April 27, 2024
Sales was good, but we have constant issues with the service department. Even more disappointing is that when we bought the vehicle here they made a number of promises (backed by marketing materials) ab service department. Even more disappointing is that when we bought the vehicle here they made a number of promises (backed by marketing materials) about how service issues would be handled but after the sale the service department said we can’t honor those. Worse, our vehicle (bought new) has had multiple mechanical issues and recalls so we have had to service it numerous times. Add in the advisor who put his hand on my wife’s leg and we are sorry we bought our vehicle. More
by jfortner0539
Verified CustomerEmployees Worked With
Helpful April 27, 2024
They employees are really friendly and very knowledgeable. We always go to this location. Plus we love the coupons y’all send! knowledgeable. We always go to this location. Plus we love the coupons y’all send! More
by ethorp96
Employees Worked With
Other Employees :
The cashier and Jacob
April 26, 2024
Great experience. Sales team and finance was efficient and knowledgeable. Will be a return customer Sales team and finance was efficient and knowledgeable. Will be a return customer More
by DEBMIDD82
April 26, 2024
Bad Service advisor and actitud I make the appointment 5 days before by your website at 8:am Saturday I arrive before 8am I was waiting for more than 1:45 minutes I ask the service advisor and he tell m days before by your website at 8:am Saturday I arrive before 8am I was waiting for more than 1:45 minutes I ask the service advisor and he tell me that the dealer don’t do appointments by saturday More
by us4jl
Employees Worked With
Juan D Garces jr service advisor
April 24, 2024
Always Great Service, everyone is so friendly & Kind! I have a little one I bring with me, employees open doors and truly are so helpful! I have a little one I bring with me, employees open doors and truly are so helpful! More
by amber.patterson
April 22, 2024
Oil change went smooth but service tech broke my glove box dampener. 2nd time this has happened. Will not buy anther cabin filter at the dealership. Service is going to order the part and mail it to me so box dampener. 2nd time this has happened. Will not buy anther cabin filter at the dealership. Service is going to order the part and mail it to me so I CAN INSTALL. More
by KEVIN.ARTERBURN
Employees Worked With
April 21, 2024
I brought it in for an issue and they tried to “find” the issue and never contacted Jeep service center to see if there have been others like it!! So it never got fixed and I took it elsewhere after $880!! issue and never contacted Jeep service center to see if there have been others like it!! So it never got fixed and I took it elsewhere after $880!! More
by tamraclaire
Employees Worked With
