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Roger Williams Chrysler Dodge Jeep Ram - Service Center

Weatherford, TX

4.4
705 Reviews

705 Reviews of Roger Williams Chrysler Dodge Jeep Ram - Service Center

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October 04, 2024

I had to call to get any updates. Only when I called a Manager did I get an update. But delays continued and I was not informed until I’d ask. More

by usmcjason79
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Oct 15, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

I'm sorry to hear about the communication issues you experienced. Keeping our customers informed is important, and we value your feedback. If you want to discuss this or have any other concerns, please feel free to reach out. Thank you, Joe Miller - Service Director - 8175960050

October 02, 2024

good service with a fast service time, also washed my vehicle without asking just did it. More

by rohlof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kyle smith
Oct 02, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for reviewing your recent visit here at Roger Williams Chrysler Jeep Ram Dodge! We appreciate your business and hope we have the opportunity to serve you again in the future!

October 02, 2024

Was told about my lifetime warranty that getting an email approving it would take a week. Took 2 weeks to repair truck. Got it home and the next day battery was dead, Had to buy new battery on top of all t More

by the_tenderfoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle - advisor
Oct 02, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We regret any delay or inconvenience caused by your recent experience. It's disappointing to hear about the battery issue after all that time in repair. Please reach out so we can discuss this further and see how we might assist you better moving forward. Thank you, Joe Miller - Service Director - 8175960050

September 30, 2024

I received excellent service from Roger Williams Service Department. I wouldn’t take my vehicle anywhere else More

by ftworthmom778
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Oct 01, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're delighted to hear that you received excellent service from our team at Roger Williams Chrysler Jeep Ram Dodge! Thanks for your loyalty and support.

September 29, 2024

Very friendly staff. Went out of their way to help us get the best deal we could. More

by Tia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Tengco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for trusting the Roger Williams Chrysler Jeep Ram Dodge team with your business! It was a pleasure working with you and we hope we have the opportunity to do so again in the future. Take care!

September 29, 2024

I've known Roger for over 67 years when we lived in Ridgely Hills in Fort Worth. My older brother, Sam Hawkins worked for his Dad at his dealership in FW. Rodger is genuine and a caring individual. I'm More

by hawkinsjph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Coursey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lansford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domeniq Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Hawkinsjph, thank you for sharing such a heartfelt review! We're honored to have your support and friendship here at Roger Williams Chrysler Jeep Ram Dodge.

September 26, 2024

Thank you for you quick and well done work on my car! ! We really appreciate all your help. More

by CCOBLE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service David
Sep 27, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're so glad to hear it! Thank you for rating us five stars! – Roger Williams Chrysler Jeep Ram Dodge

September 21, 2024

Leland my service adviser and his team did a great job as they always do! More

by segross15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland
Sep 23, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for trusting Leland & the Roger Williams Chrysler Jeep Ram Dodge team with your service needs! We look forward to seeing you next time!

September 21, 2024

I came in for an oil change and a tire rotation. Oil change was great, but I discovered 2 valve stem caps missing on my tires after the rotation. More

by fsulaurie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the names of everyone.
Sep 23, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're glad the oil change went well and encourage you to reach out to discuss any concerns with us. Thank you! - Roger Williams Chrysler Jeep Ram Dodge

September 18, 2024

Friendly staff and nice, modern and well equipped customer waiting area. This will be the dealership that I chose for service on my truck. More

by bullseye0015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Sep 19, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for the kind words! We're delighted to hear that our friendly staff and modern waiting area made a positive impression. We look forward to serving your truck at Roger Williams Chrysler Jeep Ram Dodge in the future!

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