Roger Williams Chrysler Dodge Jeep Ram - Service Center

Sales rep was great. Service leadership needs to be more accessible and communicating to resolve problems. The service rep needs to be taught better how to LISTEN. I felt Service leadership needs to be more accessible and communicating to resolve problems. The service rep needs to be taught better how to LISTEN. I felt like I was a hostage and not a valued customer. Total lack of respect. More

I had to call to get any updates. Only when I called a Manager did I get an update. But delays continued and I was not informed until I’d ask. Only when I called a Manager did I get an update. But delays continued and I was not informed until I’d ask. More

good service with a fast service time, also washed my vehicle without asking just did it. vehicle without asking just did it. More

Was told about my lifetime warranty that getting an email approving it would take a week. Took 2 weeks to repair truck. Got it home and the next day battery was dead, Had to buy new battery on top of all t approving it would take a week. Took 2 weeks to repair truck. Got it home and the next day battery was dead, Had to buy new battery on top of all the repairs. More

I received excellent service from Roger Williams Service Department. I wouldn’t take my vehicle anywhere else Department. I wouldn’t take my vehicle anywhere else More

Very friendly staff. Went out of their way to help us get the best deal we could. Went out of their way to help us get the best deal we could. More

I've known Roger for over 67 years when we lived in Ridgely Hills in Fort Worth. My older brother, Sam Hawkins worked for his Dad at his dealership in FW. Rodger is genuine and a caring individual. I'm Ridgely Hills in Fort Worth. My older brother, Sam Hawkins worked for his Dad at his dealership in FW. Rodger is genuine and a caring individual. I'm proud to know him and glad to say he's a friend. More

Thank you for you quick and well done work on my car! ! We really appreciate all your help. ! We really appreciate all your help. More

Leland my service adviser and his team did a great job as they always do! they always do! More

I came in for an oil change and a tire rotation. Oil change was great, but I discovered 2 valve stem caps missing on my tires after the rotation. Oil change was great, but I discovered 2 valve stem caps missing on my tires after the rotation. More