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Roger Williams Chrysler Dodge Jeep Ram - Service Center
Weatherford, TX
698 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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698 Reviews of Roger Williams Chrysler Dodge Jeep Ram - Service Center
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May 05, 2024
Purchasing a vehicle from this dealership was fast and easy. The service dept was great to work with. easy. The service dept was great to work with. More
by dividendct
Verified CustomerEmployees Worked With
May 04, 2024
The service department is outstanding. Leland (Service Representative) listens and works every issue to resolution. I am always greeted when I drive up, and the service managers and emplo Leland (Service Representative) listens and works every issue to resolution. I am always greeted when I drive up, and the service managers and employees are friendly. Simply the best car service department I have visited. Behind the scenes I believe they must have very skilled techs performing the work; their efforts are greatly appreciated! More
by jwallen444
Employees Worked With
Leland
May 04, 2024
I really should have been told the approximate time for service.when I had made the appointment. I had no clue that it was going to take all day. I had to keep checking to see when the service would be com service.when I had made the appointment. I had no clue that it was going to take all day. I had to keep checking to see when the service would be completed. More
by terryandstarla
Employees Worked With
Service Department
May 03, 2024
Friendly environment . Service adviser has difficulty with her follow-up. I’ve had difficulty with a check engine light related to the battery for the auto start stop sys Service adviser has difficulty with her follow-up. I’ve had difficulty with a check engine light related to the battery for the auto start stop system. This is my second dealership I’ve taken my 22 Ram 1500 with this problem. It’s been in the previous dealership 3 times and no resolution. This dealer ship 2 times. I know it’s a Ram recall that they are not wanting to resolve. The techs can’t fix it without their help. I hope this time will be the last for this issue but I am skeptical. More
by ntx55texas
April 30, 2024
I like the facility but there seems to be an issue with having to take my truck in multiple times to resolve an issue. Nice people with good customer service but annoying to make Mutiple visits for resolut having to take my truck in multiple times to resolve an issue. Nice people with good customer service but annoying to make Mutiple visits for resolution. Clean facility and welcoming people. More
by bsellington001
Employees Worked With
Mekenzie
April 27, 2024
Sales was good, but we have constant issues with the service department. Even more disappointing is that when we bought the vehicle here they made a number of promises (backed by marketing materials) ab service department. Even more disappointing is that when we bought the vehicle here they made a number of promises (backed by marketing materials) about how service issues would be handled but after the sale the service department said we can’t honor those. Worse, our vehicle (bought new) has had multiple mechanical issues and recalls so we have had to service it numerous times. Add in the advisor who put his hand on my wife’s leg and we are sorry we bought our vehicle. More
by jfortner0539
Employees Worked With
