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Roger Williams Chrysler Dodge Jeep Ram - Service Center

Weatherford, TX

4.4
698 Reviews

698 Reviews of Roger Williams Chrysler Dodge Jeep Ram - Service Center

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April 27, 2024

They employees are really friendly and very knowledgeable. We always go to this location. Plus we love the coupons y’all send! More

by ethorp96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin McLain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whitney Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Tengco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Coursey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lansford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domeniq Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The cashier and Jacob , Josh Luke
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Apr 29, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're glad to know you've had positive experiences with our team at Roger Williams Chrysler Jeep Ram Dodge! We always strive for friendly and knowledgeable service. Keep an eye out for more coupons coming your way soon!

April 26, 2024

Bad Service advisor and actitud I make the appointment 5 days before by your website at 8:am Saturday I arrive before 8am I was waiting for more than 1:45 minutes I ask the service advisor and he tell m More

by us4jl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan D Garces jr service advisor
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Apr 29, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

I'm sorry to read about your experience. We aim for efficient and friendly service, so it's disappointing to learn that we fell short during your visit. I understand how frustrating this must have been and would like the opportunity to address any concerns you may have directly. Please feel free reach out at a time that is convenient for you. Thank you, Derek Simpson - Sales Manager - (817)-596-0050

April 26, 2024

I have only high compliments with Leland my sevice advisor and how the sevice department worked with me installing my dash in my truck. More

by seaboardave5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland
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Apr 29, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're delighted to know that you had a positive experience with Leland and our service team at Roger Williams Chrysler Jeep Ram Dodge. Thank you for your business and the kind review!

April 26, 2024

Very efficient . . like that you get free oil changes with new vehicles.. service was good More

by CUPCAKES63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dnt k ow name
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Apr 29, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for the review! Our Roger Williams Chrysler Jeep Ram Dodge team looks forward to serving you again next time!

April 24, 2024

Always Great Service, everyone is so friendly & Kind! I have a little one I bring with me, employees open doors and truly are so helpful! More

by amber.patterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland Gorrell , Josh Luke
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Apr 25, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Amber, we're so glad to know you and your little one always feel welcomed at Roger Williams Chrysler Jeep Ram Dodge. We appreciate the positive feedback about our service and team!

April 24, 2024

I appreciate the attention I get even when I don’t have an appointment. Thanks. More

by dovermw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
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Apr 25, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

It's our privilege to serve you! Thanks for the kind review and we'll see you next time here at Roger Williams Chrysler Jeep Ram Dodge!

April 22, 2024

Oil change went smooth but service tech broke my glove box dampener. 2nd time this has happened. Will not buy anther cabin filter at the dealership. Service is going to order the part and mail it to me so More

by KEVIN.ARTERBURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
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April 21, 2024

Worst service experience at a dealership that I have ever been involved with. Every step of the way there was another misstep in communication. It started with me being told several times I did not have exte More

by BRENT46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff, Josh Luke
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Apr 24, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

I'm sorry to hear about your experience. Miscommunication is not what we aim for, and it's clear that we've fallen short in this instance. We'd like the opportunity to make things right and regain your trust - please reach out directly so I can assist you further with any outstanding issues or concerns. Thank you, Derek Simpson - Sales Manager - (817)-596-0050

April 21, 2024

I brought it in for an issue and they tried to “find” the issue and never contacted Jeep service center to see if there have been others like it!! So it never got fixed and I took it elsewhere after $880!! More

by tamraclaire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Luke
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Apr 24, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Tamraclaire, I'm sorry to hear about your experience. It's our goal to provide efficient and effective service, so it's disappointing that we didn't meet those expectations in this case. We'd like the opportunity to learn more about what happened and see how we can make things right for you. Please reach out at your earliest convenience - Thank you, Derek Simpson - Sales Manager - (817)-596-0050

April 20, 2024

Great place to get service and a great team of coworkers I work with great customer service More

by TURBORYAN2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
Report | Print
Apr 22, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We really appreciate you taking the time to leave Roger Williams Chrysler Jeep Ram Dodge this awesome review, thank you!

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