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Roger Williams Chrysler Dodge Jeep Ram - Service Center

Weatherford, TX

4.4
697 Reviews

697 Reviews of Roger Williams Chrysler Dodge Jeep Ram - Service Center

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April 04, 2024

Not much to say, it went as expected, no issues at all, Josh was great. More

by merino-undated
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
Apr 04, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We really appreciate you taking the time to leave Roger Williams Chrysler Jeep Ram Dodge this awesome review, thank you!

April 03, 2024

Communication could not have been worse. I was chasing answers and an eta the entire time. Workmanship seems to be great but getting ahold of the service advisor or getting a call back after More

by austin.gregg817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Luke
Apr 04, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're sorry to hear about your experience. We want to discuss this further and see how we can make things right. Please reach out at your earliest convenience. Thank you, Ray Wolfe - Service Manager - (817) 596-0050

April 02, 2024

Service manager was very helpful and nice. Explained what service was required and what it cost More

by bobbycurry56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
Apr 02, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Hi Bobby! Thank you for your feedback! We're glad to hear that our service manager provided you with helpful and transparent information about the required service and its cost. We strive to ensure that our customers are well-informed and satisfied with our services at Roger Williams Chrysler Jeep Ram Dodge!

March 31, 2024

Great service! The work was quickly done. I would definitely recommend them to anyone! Outstanding More

by chesty_p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
Apr 01, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We strive for the best for our customers, and you've made our day with your review! Thank you for being a valued part of our family! - Roger Williams Chrysler Jeep Ram Dodge

March 31, 2024

Easy online appointment scheduling. Friendly staff and quick service. I was completely impressed with my whole experience and the reasonable prices! More

by IVEYT04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
Apr 01, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Hi Ivey T! We're so glad to know that you found our online appointment scheduling easy and our service quick at Roger Williams Chrysler Jeep Ram Dodge. Thanks for the positive feedback, we look forward to serving you again!

March 31, 2024

Lealan gorrael is a great person as a dealer worker he is the best on my helper More

by miguel.delgado1482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lealan goreal
Apr 01, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

I'm sorry to see that you were not satisfied with your experience. I would really appreciate your feedback and, if you are willing, I would like to discuss your visit further. Would you consider getting in touch? Thank you, Derek Simpson - Internet Director - (817)-596-0050

March 31, 2024

Does not return calls. No sense of urgency. Vehicle falls in black hole from the day you drop it off, to the day they finally notify you that it is ready for pickup. Onc More

by groundedcowgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Crandall, Josh Luke
Apr 01, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

I'm sorry to read about your experience. It's important for us that our customers feel their concerns are addressed promptly and it seems we've missed the mark here. We also apologize if the quality of work done on your truck did not meet expectations, especially considering how much you value its condition. I'd like to personally assist with this matter - please reach out at your earliest convenience so we can address these issues directly. Thank you, Derek Simpson - Internet Director - (817)-596-0050

March 30, 2024

Juan was great to deal with. He serviced vehicle and had it completed when promised. More

by dgleblanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Apr 01, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We really appreciate you taking the time to leave Roger Williams Chrysler Jeep Ram Dodge this awesome review, thank you!

March 30, 2024

The people were friendly and the wait was shorter than anticipated. And my Jeep was washed to top it off. More

by drshaw.5555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
Apr 01, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're glad to know you had a positive experience at Roger Williams Chrysler Jeep Ram Dodge! It's great that our team was able to provide efficient service and even give your Jeep a wash. Thanks for the review!

March 30, 2024

They are the best! ! We have bought six vehicles from there since 2018. Always a great experiences. More

by bret7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody, Jon, and Whitney , Josh Luke
Apr 01, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for trusting the Roger Williams Chrysler Jeep Ram Dodge team with your loyal business! We're grateful for all of your support over the years and look forward to serving you for many more. Take care!

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