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Roger Williams Chrysler Dodge Jeep Ram - Service Center

Weatherford, TX

4.4
696 Reviews

696 Reviews of Roger Williams Chrysler Dodge Jeep Ram - Service Center

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March 30, 2024

They were quick. Has me in and out for a recall in under an hour. They even took the time to look and see if my trailer lights problem was a quick fix or not and sure More

by Ira Earle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland Gorrell
Apr 01, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Hi Ira! We're glad to know that our team at Roger Williams Chrysler Jeep Ram Dodge was able to assist you efficiently and effectively. We appreciate your positive feedback!

March 30, 2024

This has been my best experience with any dealer! Even if a mistake was made they will let me know and fix it correctly! I throughly trust their service department and the service manager! Keep up th More

by GREGWILMORE
Recommend Dealer
Yes
Employees Worked With
Service Manager, Josh Luke
Apr 01, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Greg, thank you for trusting the Roger Williams Chrysler Jeep Ram Dodge team with your service needs! We're grateful for your support and look forward to continuing to serve you in the future!

March 29, 2024

All went well except I was charged $90 this time and was not charged anything the time previously. More

by IMERCER1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke, Josh Luke
March 28, 2024

One of the best Dealers to go to. Very clean, friendly, and helpful. Leland is my advisor and he is the best in the business. More

by GEORGETHEMECHANIC75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland
Mar 28, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

George, we're glad to know you had a great experience with Leland at Roger Williams Chrysler Jeep Ram Dodge. Thanks for your kind words and support!

March 28, 2024

The service dept is very difficult to work with. I made an appointment, but when I showed up on the day, I was told they were two weeks behind and to come back later (again, told after I showed up a More

by Craig K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
McKenzie
Mar 28, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Craig, I'm sorry to read about your experience with our service department. It's important that we respect the time and needs of our customers, so it's disappointing to learn this wasn't reflected in your visit. We'd like a chance to make things right - could you please reach out directly? Thank you, Ray Wolfe - Service Manager - (817) 596-0050

March 28, 2024

It was great! The guys was awesome and took very very good care of me and my truck. More

by codykersh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
Mar 28, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Hi Cody! Thank you for leaving us this five-star review and kind words about our service team at Roger Williams Chrysler Jeep Ram Dodge! We'll see you next time!

March 28, 2024

Leland Gorrell is an outstanding service writer. His personality, knowledge is impeccable. Leland makes you feel like you are his only customer, and always keeping you informed of the status of your More

by teddist2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shuttle driver
Mar 29, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're delighted to know that Leland provided you with such a great experience at Roger Williams Chrysler Jeep Ram Dodge. We strive for excellent customer service and it's wonderful to see this reflected in your visit. Thanks for the review!

March 28, 2024

Sean ensured that it was done correct. The staff was very helpful. Appreciated them all. Very happy with the results. More

by KDEL5005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
Mar 29, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're so glad to know that Sean and our team at Roger Williams Chrysler Jeep Ram Dodge were able to provide you with a satisfactory experience. Thanks for your kind words, we appreciate it!

March 26, 2024

Leland took great care of my vehicle and got the tire repaired on my vehicle quickly! More

by ADRIANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland Gorrell
Mar 26, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Hi Adrianne! Thank you for leaving us this five-star review and kind words about Leland from our service team at Roger Williams Chrysler Jeep Ram Dodge! We'll see you next time!

March 26, 2024

Dropped by to get re-torque on lift kit installed about a month ago. Performed the task while I waited as well as flashing my computer for my new Mopar steps. Work done quickly. Sean also did some research More

by Markdowney207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ and Sean at Jackalope
Mar 26, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Mark, we're glad to know that Sean and our team at Roger Williams Chrysler Jeep Ram Dodge were able to assist you efficiently. We look forward to helping with any future work on your RAM!

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