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Roger Williams Chrysler Dodge Jeep Ram - Service Center

Weatherford, TX

4.4
698 Reviews

698 Reviews of Roger Williams Chrysler Dodge Jeep Ram - Service Center

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February 20, 2024

The dealership is so nice & clean & the staff is very nice. My service writer Leland took care of everything. More

by JAGNMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland
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Feb 20, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Hi Mike, we're glad to know you found our dealership at Roger Williams Chrysler Jeep Ram Dodge clean and welcoming! It's great that Leland was able to take care of everything for you! Safe travels!

February 20, 2024

I had excellent customer service and it is a very clean dealership. Would definitely recommend this company. More

by becky223jenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
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Feb 20, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Hi Jenkin, we appreciate your recommendation and are glad to know you enjoyed our clean dealership and excellent customer service at Roger Williams Chrysler Jeep Ram Dodge. Safe travels!

February 20, 2024

Do not allow you to make an appointment for oil change and tire rotation so you sit and wait longer than necessary More

by JRG52DAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
Report | Print
Feb 21, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We appreciate your feedback and understand that waiting can be frustrating. We're always looking for ways to improve our service at Roger Williams Chrysler Jeep Ram Dodge, so we'll take this into consideration. Thanks for bringing it to our attention!

February 20, 2024

Leland Gorrell is an outstanding service adviser who never over promises but always delivers. The sales force misses an opportunity when 4 years or older vehicles are in for service there is an opport More

by Jeepfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland Gorrell
Report | Print
Feb 21, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are glad to know that Leland has been providing you with excellent service at Roger Williams Chrysler Jeep Ram Dodge. We'll definitely take note of your suggestion about sharing our newest product offerings with customers in the waiting room - thanks for the tip!

February 18, 2024

The Sales, Service and Parts Departments are all involved as a complete Dealarship Team. I’ve been doing Automobile business with Roger Williams for 14 years and will continue to do so for many more!!! M More

by Michael Young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wolfe, all the service advisors, Jon Johnson, parts Counter,Karen in administration
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Feb 19, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Michael, it's great to know you've been with us for 14 years at Roger Williams Chrysler Jeep Ram Dodge! We appreciate your loyalty and look forward to serving you in the future. Thanks for sharing your experience!

February 18, 2024

Was running late returning from Fort Worth, and really wanted to get an oil change done. Called ahead on the way in and Leland Gorrell assured me we could it done. And it was. Thanks! More

by smittyzip90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland Gorrell
Report | Print
Feb 19, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're glad to know that Leland and our team at Roger Williams Chrysler Jeep Ram Dodge were able to accommodate your oil change despite the time crunch. Thanks for choosing us, we appreciate it! - Roger Williams Chrysler Jeep Ram Dodge

February 18, 2024

Great customer service, didn’t try to add on unnecessary services, efficient, quick turnaround, easy to work with More

by cheathwallace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland
Report | Print
Feb 19, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're glad to know you had a great experience with our team at Roger Williams Chrysler Jeep Ram Dodge. We always aim for efficiency and straightforward service. Thanks for the review!

February 18, 2024

Great immediately attended to! I bought more than 1 Challenger from them! Good dealership great people More

by SHADOWCHALLENGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
Report | Print
Feb 19, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're delighted to know you had a great experience with us at Roger Williams Chrysler Jeep Ram Dodge! Thank you for your continued support and trust in our dealership. Enjoy those Challengers!

February 18, 2024

Great customer service definitely looking forward to my next service with them would definitely recommend! More

by PAKESMITH6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
Report | Print
Feb 19, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're so glad to know you had a great experience with us at Roger Williams Chrysler Jeep Ram Dodge! We appreciate your recommendation and look forward to seeing you for your next service. Safe travels until then!

February 17, 2024

Fast and efficient service. Communication was good and reasonable price. Appreciated the help I received from Michelle and Mikey they were life savers. More

by MPETTY05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle, Mikey
Report | Print
Feb 19, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're glad to know that Michelle and Mikey were able to provide you with fast, efficient service at a reasonable price here at Roger Williams Chrysler Jeep Ram Dodge. Thanks for the review!

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