Rohrich Cadillac

Very professional yet friendly service. A very good buying experience. This is my second new car from Rohrich and I intend to keep coming back. buying experience. This is my second new car from Rohrich and I intend to keep coming back. More

We visited another area Cadillac dealer before going to Rohrich. We were looking for the new (2013) XTS. The other dealer was OK, but just didn't seem to have any interest in selling us a car. They told Rohrich. We were looking for the new (2013) XTS. The other dealer was OK, but just didn't seem to have any interest in selling us a car. They told us that we could order one, but that it would require a $2,000 non-refundable deposit, and that they couldn't say when we might get a car. Bernie (and Mark, his manager) at Rohrich were a completely different story. They offered to order us the car with the options we wanted, with no obligation to purchase and no deposit required. The told us it would take 4-6 weeks for delivery and 6 weeks was what it took! They quoted us a price at the time of the order, and that was the price we paid - no last minute additions. Overall, Bernie and the folks at Rohrich couldn't have been nicer. They mad it clear that they wanted our business without being overly "pushy" - a really nice change from others we've dealt with in the past. More

Would definitely go back for my next car. Hopefully soon. Everyone was very friendly and fast. I hate sitting at a dealership all day at other places. I am bringing-up your dealership at my next corporate me Everyone was very friendly and fast. I hate sitting at a dealership all day at other places. I am bringing-up your dealership at my next corporate meeting to be considered for our company vehicles. More

I think that the relationship between the customer and the dealer has been lost at some dealerships. Not so at Rohrich Cadillac. From the sales department to the service department we received nothing but the dealer has been lost at some dealerships. Not so at Rohrich Cadillac. From the sales department to the service department we received nothing but a professional approach from sales and service. We were made to feel like we were indeed the customer and they appreciated our doing business with them. We love our children and protect them and therefor I would send my children to Rohrich for there car purchase and feel secure that they would taken care of and safe when the drive away in a new or used vehicle. More

Chuck was very friendly and approachable. When he explained the different options available to us for the CTS he had thorough knowledge of the vehicle. Since buying the car we have been very busy inc explained the different options available to us for the CTS he had thorough knowledge of the vehicle. Since buying the car we have been very busy including enjoying driving the vehicle. He actually has tried to reach out to us a few times to make sure we are satisfied with our choice and to know he is there if we need anything else. We are very happy. More

Kevin treated me with utmost respect and as a valued customer. He did not try to push or steer me into a deal and at all times I felt as if I was the one making the decisions and not having them foiste customer. He did not try to push or steer me into a deal and at all times I felt as if I was the one making the decisions and not having them foisted on me. All of the features of the car were explained as were all the terms of the financing. Everything was ready when Kevin said it would be and I did not have to wait for him whenever I showed up at the showroom. More

This is the third car we purchased from Rohrich and Kevin Marn. He is very polite and knowledgeable sales person and is always avaialble to answer any questions we may have. We have refered Kevin Marn & Roh Marn. He is very polite and knowledgeable sales person and is always avaialble to answer any questions we may have. We have refered Kevin Marn & Rohrich to our friends and neighbors. We will be a lifelong Rohrich customer. Kevin always explains the car and especially with our new XTS being it has the CUE system that is new and for us seniors took a little more time to learn. We are very satisified. More

We were interested in buying a new car. We couldn't decide if we wanted a Cadillac CTS or Buick LaCross. We looked on the internet to compare the cars and get some quotes. Ken Goldberg was the first t decide if we wanted a Cadillac CTS or Buick LaCross. We looked on the internet to compare the cars and get some quotes. Ken Goldberg was the first to respond and followed up with a phone call. He was very helpful and said we could contact him anytime with any questions. We visited several dealers that were close to our home but the sales people couldn't compare to Ken! We made an appointment with him at Rohrich and the trip was well worth it. We got a great deal on our trade in and financing. Ken was true to his word! If we ever need any service they will pick the car up and leave me one. Ms. Lombardo and Mr Lucci were as helpful and friendly as Ken. They made us feel like family. We will definitely reccomend Ken Goldberg to all our friends. Patricia and George Horner More

Excellent dealership to do business with. Tony treated me like an old friend AND sold me my dream car. Got the car I wanted at the price I wanted to pay. By far the easiest transaction EVER. Small problem like an old friend AND sold me my dream car. Got the car I wanted at the price I wanted to pay. By far the easiest transaction EVER. Small problems noted after purchase were promptly diagnosed and repaired by the service department - keeping me updated throughout the repairs. More

FROM THE TIME WE FIRST ENTERED THE DEALER SHOWROOM AND UNTIL THE TIME WE DROVE AWAY IN OUR NEW CADILLAC SRX WE WERE TREATED LIKE OLD FRIENDS. THERE WAS NO HYPE OR AGGRESSIVE SALES PITCH, ONLY RELAXED CONV UNTIL THE TIME WE DROVE AWAY IN OUR NEW CADILLAC SRX WE WERE TREATED LIKE OLD FRIENDS. THERE WAS NO HYPE OR AGGRESSIVE SALES PITCH, ONLY RELAXED CONVERSATION REGARDING THE AUTOMOBILE AND ALL ITS FEATURES. KELLY WAS A PLEASURE TO DEAL WITH AS WAS MARC ROSENSTEIN. MY WIFE AND I HAD MUTUAL PEOPLE WE DISCUSSED WITH KELLY AND MARC AND COVERED OTHER SUBJECTS AS WELL. I'M ACTUALLY LOOKING FORWARD TO GOING BACK TO ROHRICH TO SEE KELLY AND MARC. More