Rohrich Cadillac

I have been a customer of Rohrich's for about 20 years and have purchased or leased 6 new Cadillac's during those years. My experience with regard to both the sales and service have always met or exceede and have purchased or leased 6 new Cadillac's during those years. My experience with regard to both the sales and service have always met or exceeded my expectations. I credit this to the employee team at Rorhich who are always friendly, knowledable, and concerned with satisfying their most important customer, namely me! In the past I have recommended Cadillac and Rohrich to close relatives who also purchased a Cadillac there and will continue to do so as long as their service excellence remains in tact. More

a great experience at this dealership-good price-good time-recommend this dealership anytime-presentation of vehicle was excellent-saleswoman was vert nice and was not pushy-down to the point time-recommend this dealership anytime-presentation of vehicle was excellent-saleswoman was vert nice and was not pushy-down to the point More

If you are in the market for a pre-owned Cadillac, I recommend that you contact Lou Cangelier at Rohrich. Last month I purchased a 2011 Cadillac CTS Coupe from Lou at Rohrich. Over the past 20 years, recommend that you contact Lou Cangelier at Rohrich. Last month I purchased a 2011 Cadillac CTS Coupe from Lou at Rohrich. Over the past 20 years, I have worked with Lou to purchase six pre-owned vehicles, and have found Lou to be excellent to deal with. He is always courteous, responsive, straightforward, low key and very customer service oriented. He has always gone that "extra mile" to make the process of buying a premium pre-owned Cadillac as smooth and as pleasant an experience as possible. Lou is the kind of sales associate that could begin to give used car salesmen a good name. More

Every aspect of the experience was excellent. Ken was extremely helpful and he was very genuine. We don't think that we could ever buy anywhere else after this experience. We will be recommending this extremely helpful and he was very genuine. We don't think that we could ever buy anywhere else after this experience. We will be recommending this dealership and ken to family and friends. Thanks again. More

My wife and I have been customers of Rohrich Cadillac for over 8 years. It is the excellent customer service, both in sales and particularly in the service department that have made us loyal customers. I over 8 years. It is the excellent customer service, both in sales and particularly in the service department that have made us loyal customers. I enjoy all the people I come into contact with at Rohrich. Two people I have contact with the most are Chuck Lucci Jr. and Gill Porr. They are phenomenal to work with. What is amazing is that if either of them is not available, whomever takes there place is equally considerate and helpful. More

The whole experience was very positive from the initial meeting to when i finally picked up the car. Lou was extremely accomodating. He explained all the features of the car and worked with me on the price meeting to when i finally picked up the car. Lou was extremely accomodating. He explained all the features of the car and worked with me on the price. At no time did I feel like he was pressuring me which I much appreciated. Also, his follow up after the sale was very impressive. I would definitely recommend him to anyone looking for a cadillac. More

THIS WAS "THE CADILLAC EXPERIENCE". I WAS COMPLETELY SATISFIED WITH EVERY ASPECT OF THE SERVICE I RECEIVED FROM KEVIN FROM THE TIME I WALKED IN THE DOOR. COMPLETELY SATISFIED WITH EVERY ASPECT OF THE SERVICE I RECEIVED FROM KEVIN FROM THE TIME I WALKED IN THE DOOR. More

I have dealt with Rohrich for many years, my wife and I buying three Toyotas and a Lexus, which I just traded in on a Rohrich Cadillac. My dealings with Rohrich have always been perfectly level and busines buying three Toyotas and a Lexus, which I just traded in on a Rohrich Cadillac. My dealings with Rohrich have always been perfectly level and business-like,while also friendly and respectful. This time I bought the Cadillac from Kelly Krall--not the typical auto salesman one would expect, but I was glad to see her because a neighbor of mine had bought a car from her and recommended her to me. Kelly was outstanding in all respects: friendly, good-humored, straightforward, helpful, and extremely knowledgeable about the cars. I wanted a CTS, either sedan or coupe, and she was very frank in helping me decide, pointing out both the advantages and disadvantages of both models. I bought the sedan. I am a no-nonsense kind of customer and she reacted in kind. I knew exactly which options I wanted, knew about what it should cost, and asked for her best out-the-door price. It was so close to what I wanted to pay that we struck a deal quickly. I have never liked buying a car, but Kelly made this experience really pleasant. Her friendliness was obviously genuine and she accepted my preferences and idiosyncrasies without question. When we shook hands before I drove off, I actually felt like hugging her, but that wouldn't have been businesslike. That's probably a first in the annals of auto sales! More

Although I have purchased many Cadillacs from Rohrich, this is my first meeting with Ken Goldberg. I found him to be very knowledgeable and cooperative. He continued a willingness to walk that extra mi this is my first meeting with Ken Goldberg. I found him to be very knowledgeable and cooperative. He continued a willingness to walk that extra mile that I associate with Rohrich Cadillac. My experience was totally satisfying. Would I recommend both Ken Goldberg and Rohrich? Absolutely! Sincerely, Robert E. Black More

Bernie was so nice to my husband and I right from the start. He had no problem with understanding how busy our lives were and that we needed to come to the dealership separately without our children. H start. He had no problem with understanding how busy our lives were and that we needed to come to the dealership separately without our children. He picked up right away that the purchase of the car was extremely important to both of us even though my husband did most of the interaction and dealing. Bernie absolutely cared about how I felt and that I had everything I needed and all of the information I needed. Bernie even took the time to go over all of the features of the car with each of us separately, again, we couldn't get there together. Bernie has committed to me that if I would like to come back at any time to review all of the features, he would be happy to do this and would take as long as I need. I love my new Cadillac. I have wanted one for a long time, but Bernie took our experience to a new level, that having a new Cadillac isn't just about the car, it is also about the experience and the service, topping it all off. More