
Rohrich Cadillac
Pittsburgh, PA
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Ken made my purchase experience simple and fun. I emailed my requested purchase details one day, the next day he found my car. Two weeks later I drove it away! He's a wonderful salesman and an asset emailed my requested purchase details one day, the next day he found my car. Two weeks later I drove it away! He's a wonderful salesman and an asset to your company. He's personable and knowledgable. A couple of days ago, I locked both sets of keys in my car. I called Ken, and within two minutes with his help and my onstar package, I was back in my car. A pleasure doing business with you Ken. Lori Scott More
I have bought 3 Eldorados from this dealership, through the years. Each car, thought used, lasted me ten years. I only bought a new-used car because I wanted more 'bells and whistles'. Or I felt the car the years. Each car, thought used, lasted me ten years. I only bought a new-used car because I wanted more 'bells and whistles'. Or I felt the car might start giving me problems. Each and every purchase has been made with Lou Cangelier as my sales rep. Only once did Chuck Lucci, Sr. lend a helping hand to help Lou get me a price I could handle. I tell everyone that will listen to me, to buy from Rohrich. I've sent my friends to see Lou and a few have purchased one through him. I of course have talked to other sales people at the other local Cadillac dealers to compare prices and check out the quality of their service and they have all forced me to return and buy from Rohrich. Lou has never made me feel like I made a mistake by buying a car with his help. I trust him with my wallet!!! xxxx, he has talked me out of cars because he knew I would not be happy with or in them, for one reason or another. Lou is a "keeper". Dave and the rest of the guys in the service department have bent over backwards to meet my needs, each and every time. More than once I had what I thought to be a minor emergency with the car and Dave always found a way to squeeze me in, his busy day and solve my problem. I wish there was a way I could really show all of them in service, how much I appreciate them. Giving them a copy of my Cds is way too inadequate. Every since I was a kid (1950 - 1960) and my dad would drive us by your dealership to pick my mother up from her job; cleaning houses in Mt. Lebanon, I knew I wanted to own and drive a Cadillac. Lou sold me my first one back the late 70's and my latest one in May of 2012...."I ain't never been sorry about buying cars from Rohrich Cadillac" We had a saying, 'back in the day'. "When you 'roll up' in a Cadillac, you be rolling up correct!" I'm a entertainer, I insist on 'rolling up correct' every where I play. Now, if only you could convince 'CADILLAC' to bring back the Eldorado before I take my 'dirt nap', I'd play my sax, for free, in your show room for free, for a month!!! TAKE THE HINT. I'M NOT THE ONLY GUY WHO FEELS THAT WAY ABOUT THAT CAR. More
Rohrich and Kevin are great. I will always buy my cars from them. They have always been very fair and great to deal with. This is our second car and plan to buy many more. from them. They have always been very fair and great to deal with. This is our second car and plan to buy many more. More
Bernie Keane is the ultimate Sales person!! He is kind and attentive to the needs of the customer. He has a good sense of humor which helped ease the discussions around purchasing our new Cadillac CTS for and attentive to the needs of the customer. He has a good sense of humor which helped ease the discussions around purchasing our new Cadillac CTS form Rohrich Cadillac.Bernie regularly follows up on our satisfaction with the vehicle and he is honestly concerned. I trust him and will truly consider purchasing another vehicle form Bernie in the future. More
I had my dream car in mind 2 years ago(a red Cadillace CTS)knowing that in 2012 I would be purchasing a newer car.I wanted to make sure that I did check out other cars out there so test drove chevy,ford,c CTS)knowing that in 2012 I would be purchasing a newer car.I wanted to make sure that I did check out other cars out there so test drove chevy,ford,chrysler and lincolns and still found that CTS was absolutely the car for me.I had met alot of sales people that wanted to sell me alot of what I wasnt looking for. I ran across the name Rohrich a couple of times and thought it might be too far away.I was so flusteredd over the hassle and disapointment of trying to find and work with everyone that wanted to sell you everything you didn't want or not care if they ever sold you anything. I had e-mailed Tony Cardone for some help looking for my dream car. He e-mailed me with my second choice and w/in 2 hrs he sent me a second e-mail with the dream car.Tony promised me that he would have the car cleaned and sitting in the garage for me when I got there on that friday. We had got to the dealership before our scheduled time. Tony was with another customer Lou was in the office and took us out to look at the car.(CLEAN AND SITTING IN THE GARAGE)That was a car salesman that did what he promised!Tony met with us a short time later he had us buying my RED CTS with in minutes.I will say I'm glad all the other dealerships we visited didn't sell us a car We got the best car for the best price and a great salesman.My husband & I both appreciated his honesty & making what I thought was going to be another disapointing car hunting day into a great day and for treating us like he knew us forever and so he will.What a great experience I tell everyone what a great experience I had. I will be a repeat customer! More
Tony got back to me asap with several choices of the certified srx i was looking for. had the perfect color and interior i wanted...an hour later i was driving home in it. really appreciated how easy certified srx i was looking for. had the perfect color and interior i wanted...an hour later i was driving home in it. really appreciated how easy he made the process of finding the exact car i wanted and how simple the sale was...when it's time to replace the wife's car i will be calling Tony again! More
I have leased 3 Esclades over the past 12 years and I just entered into a lease for 4 more years on a new CTS. I had a budget amount to work with and Chuck Lucci Sr. did an outstanding job of finding me just entered into a lease for 4 more years on a new CTS. I had a budget amount to work with and Chuck Lucci Sr. did an outstanding job of finding me what I wanted within my budget. Chuck Jr. was also so helpful explaining the ins and outs of the vehicle I was taking home and he was also readily available to take my calls when need be. They were both so great to work with! I love the Cadillacs I have had but what really keeps me coming back is the service department. Mike Engelhardt is my guy, I love working with him. He is always so accommadating and friendly when I need work done. I would probably buy another Cadillac and I would definately recommend this dealership to anyone that was thinking about buying one too. Keep up the good work. More
We worked mainly with Len and Mr Lucco Sr for the final blessing Ken was superb outgoing willing to please Every step No hardball Nothing hidden Nothing demeaning He loves cars and is a Caddillac Guy. blessing Ken was superb outgoing willing to please Every step No hardball Nothing hidden Nothing demeaning He loves cars and is a Caddillac Guy. Knows the cars the options etc. Did everything to please including a fair price Great follow up. We hope to deal wit him again for the life of the car. He is a gem Mr Lucci is like dealing with your favorite uncle. We are very happy Rorich Caddy Customers More
I have been buying cars for a long time and I can actually say yhis is the best I have treated in buying a car. Kevin was a delight to work with on the internet and up front personally he was great. actually say yhis is the best I have treated in buying a car. Kevin was a delight to work with on the internet and up front personally he was great. The sales manager Marc was the fairest sales manager I also dealt with. They have followed up with me after the sale several times, You feel like a VIP dor a change. Overall I would highly recommend them anytime. More
This is the third time I buy a car from Rohrich Cadillac. Every time I have worked with Kevin Marn, an excellent sales representative who does justice to the brand and to the dealer. He is always helpful, fr Every time I have worked with Kevin Marn, an excellent sales representative who does justice to the brand and to the dealer. He is always helpful, friendly, and courteous without being aggressive--a rare combination indeed. This month I referred two friends to Kevin: they purchased a CTC from him as well. More