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Rohrich Cadillac

Pittsburgh, PA

4.1
258 Reviews

2116 West Liberty Avenue

Pittsburgh, PA

15226

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Showing 258 reviews

December 07, 2011

Ken has a great personality, easy to talk to and very helpful. Would do business again and in the future. Also would recommend Ken Goldberg to others. More

by Delbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Goldberg, Ken Goldberg
Dec 21, 2011 -

Rohrich Cadillac responded

We appreciate the kind recommendations, Delbert! Thank you for recognizing Ken, and on behalf of all of us, congratulations on your recent purchase. If you should have any other automotive needs in the future, please do not hesitate to contact us once again. Please be sure to visit our Facebook and Twitter page to gain access to monthly specials. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

December 05, 2011

This is the third Cadillac for me from Rohrich. Kevin and Mark are excellent at what they do and provide sincere customer service (it's real, not something one learns in a class). More

by myssrxcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Marn, Mark Rosenstein, Kevin Marn
Dec 21, 2011 -

Rohrich Cadillac responded

We also believe that outstanding customer service skills cannot be taught. Because of this, we select team members who are genuinely interested in assisting our customers, and the results speak for themselves. Thank you for recognizing our effortless commitment toward a positive customer experience, and we all hope to see you back when it's time for Cadillac #4. Please find us on Facebook and Twitter to stay updated with dealership news, and to receive exclusive specials. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

December 05, 2011

My experience at Rohrich exceded my expectations. Kelly Krall and Chuck Lucci put together a deal in which I got "more car" than I could afford. I was hoping to get a new model without raising my payments More

by ChazGallo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Krall and Chuck Lucci, Kelly Krall
Dec 21, 2011 -

Rohrich Cadillac responded

Thank you so much for this stellar feedback. Our target with every customer is exactly as you described-- for them to find great vehicles, receive excellent customer service, and encounter a positive experience all around. Thank you for recognizing our efforts, and congratulations on your CTS Coupe! Please "like" us on Facebook and follow us on Twitter to be the first to know about discounts, specials, and promotions. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

November 30, 2011

Kelly was very professional, friendly, and answered my questions thoroughly. She was able to show me the vehicle I was interested in a timely fashion, as I requested, and was not overbearing or pushy. It More

by bprofeta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Krall, Kelly Krall
Dec 21, 2011 -

Rohrich Cadillac responded

Kelly is indeed an excellent sales associate, so thank you very much for recognizing her outstanding service to you. We are thrilled to hear that she could make you feel comfortable during your recent visit. Thank you for your warm recommendations, and we would be delighted to have the opportunity to work with you again. Don't forget to follow us on Facebook and Twitter to get access to monthly specials. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

November 30, 2011

This is my second vehicle that I purchased from Rohrich Cadillac in 5 years. I feel they are top notch in the quality of vehicles they have for sale. That said, I will be purchasing another vehicle from th More

by jacamo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Cardone, Tony Cardone
Dec 21, 2011 -

Rohrich Cadillac responded

We are absolutely honored to have the distinction of being your go-to Cadillac dealer, and we would love to have the opportunity to work with you and your family again. Thank you for your kind recommendations, as it means a great deal to our organization. We would love to see you on Facebook and Twitter, where you will be eligible for online savings and promotions. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

November 29, 2011

We were extremely pleased with all aspects of our experience with buying our SRX. I did not feel pressured at all. The whole experience was stress free. We came into the dealership to look at the More

by jmarch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Goldberg, Ken Goldberg
Dec 21, 2011 -

Rohrich Cadillac responded

Thank you for this wonderful feedback! We are delighted to know that Ken was able to go above and beyond for you and your husband. We practice a stress free, low pressure approach to out sales, and it's great that we have hit the mark with you during your recent visit. All the best with your new SRX. Also, be sure to find us on Facebook and Twitter for additional savings and specials. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

November 26, 2011

The purchase of my new Escalade was seamless. Chuck made the entire process painless and a pleasure. I was treated exceptionally well and there was no pressure unlike every other dealership I visited. I wou More

by pcsmarty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Lucci Jr, Chuck Lucci Jr
Dec 21, 2011 -

Rohrich Cadillac responded

Thank you so much for sharing your experience with us. It was a pleasure working with you, and we all hope that you have been enjoying your new Escalade. Thank you for your kind recommendations for Rohrich Cadillac and we hope to have earned the opportunity to work with you in the future. Find us on Facebook and Twitter for online specials, promotions, and savings. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

November 22, 2011

This is the 3rd new Cadillac purchased at Rohrich from Chuck Lucci Jr. The experience of buying a new car can be stressful with the wrong dealership and/or salesman. Here with Mr. Lucci, the experience h More

by Cadman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Lucci Jr., Chuck Lucci Jr
Dec 20, 2011 -

Rohrich Cadillac responded

On behalf of everyone here at Rohrich Cadillac, we would like to sincerely thank you for your glowing review. We truly appreciate you as a customer, and it has been a pleasure working with you for each of your purchases. Thank you for your positive recommendations, and we can't wait to see you back in the future! Also, please follow us on Facebook and Twitter to gain access to monthly specials and discounts. Regards, Chuck Lucci Sr., General Manager clucci@rohrich.com

November 17, 2011

our experance at Rohrich cadillac exceeded expectation especially our sale's consultatan ken Goldberg his professionalalism and knowledge of the 2011 cts also his attention to detail and taking time to ex More

by luxury
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KEN GOLDBERG, Ken Goldberg
Dec 20, 2011 -

Rohrich Cadillac responded

Thank you very much for your feedback! It is fantastic to hear that we could exceed your expectations, and that Ken could provide the utmost level of customer service that you deserve. We wish you all the best with your new CTS, and if you should ever need additional automotive services, we would be more than happy to assist you. Be sure to find us on Facebook and Twitter to receive dealership news, and to gain access to exclusive access to online discounts and specials. Regards, Chuck Lucci Sr., General Manager clucci@rohrich.com

October 31, 2011

It was a wonderful experience purchasing our first Cadillac. We were dealt with quickly, efficiently and very friendly. Our trade in vehicle was priced very fairly and with no difficulty whatsoever More

by Carol Couch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Marn, Kevin Marn
Dec 13, 2011 -

Rohrich Cadillac responded

Carol, it was our pleasure working with you during your recent visit, and we are all very glad to know that you had an enjoyable experience with us. We would like to thank you for your feedback. If you are ever in need of automotive assistance, we would love to see you again! Please find us on Facebook and Twitter for additional monthly specials. Regards, Chuck Lucci Sr., General Manager clucci@rohrich.com

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