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Rohrich Cadillac

Pittsburgh, PA

4.2
251 Reviews

2116 West Liberty Avenue

Pittsburgh, PA

15226

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Showing 251 reviews

November 20, 2021

Jim Gaydos is the best car salesman that I have dealt with in the last 54 years More

by mrracko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Gaydos
Nov 20, 2021 -

mrracko responded

Email confirmation

October 17, 2021

Kevin Marn is a great salesman with a nice personality Kevin has sold multiple cars to us. More

by mary.schupp
Recommend Dealer
Yes
Employees Worked With
Kevin Marn, Mike Engelhardt
Oct 19, 2021 -

Rohrich Cadillac responded

Hello Mary and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Kevin was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Marc Rosenstein, Sales Manager, mrosenstein@rohrich.com

Oct 22, 2021 -

mary.schupp responded

Kevin Marn has been a great sales person to handle our needs on the several cars purchased at Rohrich Garage. Kevin has a great personality that is truly appreciated.

August 03, 2021

Kelly Krall has been our sales person for decades and sold us many Cadillacs! She is very professional and willing to go the extra mile to keep her customers happy. More

by michaliszyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Krall, Mike Engelhardt
Aug 05, 2021 -

Rohrich Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Marc Rosenstein, Sales Manager, mrosenstein@rohrich.com

August 01, 2021

I’ve read 22 reviews and all of them gave a 5 star review. It’s very hard to believe that no one is dissatisfied. My last 2 experiences were horrible. I was charged 10 times ( literally) more for e More

by Leo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mikell Walker
July 11, 2021

Chuck Lucci jr and sr. Are so friendly and accommodating. Gil in customer service did a complementary detail and delivery as are oil change apt was changed. Looks great! We are repeat customers and have been More

by galardi@verizon.net
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gill Porr
Jul 15, 2021 -

Rohrich Cadillac responded

It's our pleasure to provide top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Rohrich Cadillac, we value our customers and we look forward to seeing you on your next visit. Jim Schwartz, Service Manager, jschwartz@rohrich.com

July 07, 2021

Seamless shopping & buying experience. Kevin Marn was easy to work with, showed me all the vehicle features, was zero pressure and genuinely made me feel very comfortable. He truly wanted me to find the More

by sbraden513
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marn
Jul 09, 2021 -

Rohrich Cadillac responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Rohrich Cadillac. Thank you so much for your business and please let us know if there's anything else we can do for you. Marc Rosenstein, Sales Manager, mrosenstein@rohrich.com

April 30, 2021

We have not purchased a new car since 2010. We were shocked by how pleasant this experience was. No pressure, first class the entire time. Left us wondering what we were missing. Kelly Krall listene More

by dlgrove
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Cohen, Kelly Krall
May 04, 2021 -

Rohrich Cadillac responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Marc Rosenstein, Sales Manager, mrosenstein@rohrich.com

April 06, 2021

I couldn't possibly be more pleased with the patience, overall knowledge, and commitment the entire dealership displayed during our many interactions with Rohrich Cadillac. We found ourselves in a positi More

by jc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim McCoullough, Michael Ruane, Chuck Lucci Jr
Apr 08, 2021 -

Rohrich Cadillac responded

Thank you so much for the nice review, JC! We really appreciate this feedback and I'll be certain to share your compliments with Jim and Chuck. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! All the best, Marc Rosenstein, Sales Manager, mrosenstein@rohrich.com

March 18, 2021

We would only buy a cadillac from Rohrich. We like to deal with Chuck Lucci Jr. as our salesman. He is friendly and courteous. Rohrich has a reputation of quality and excellence. More

by jcrdlr89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Lucci Jr, Dave Fossick, Mike Engelhardt, Gill Porr
Mar 22, 2021 -

Rohrich Cadillac responded

Hi and thanks for the great feedback! We're very happy that Chuck was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Marc Rosenstein, Sales Manager, mrosenstein@rohrich.com

March 17, 2021

Many thanks to all at Rohrich's for all they did to assist me on the purchase of my new Cadillac CT5. Lou Cangelier is tops: patient and went the extra mile to answer all my questions and fix the few p More

by psantore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Rohrich, Chuck Lucci, Sr., Mark Rosenstein, Jim Stimple, all top-notch!, Chuck Lucci Jr, Lou Cangelier
Mar 19, 2021 -

Rohrich Cadillac responded

Thank you, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Marc Rosenstein, Sales Manager, mrosenstein@rohrich.com

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