Rohrich Honda

Frances was efficient, helpful, and utterly delightful. I was in for an oil change, which went quickly and with no issues. I was in for an oil change, which went quickly and with no issues. More

Excellent service. Staff were friendly and helped me fix a scheduling problem without any hassle. Car was clean and well handled. Staff were friendly and helped me fix a scheduling problem without any hassle. Car was clean and well handled. More

I've been taking my 2021 CR-V to this service center for years since I purchased the vehicle there and love the Rohrich Advantage, but my most recent visit for service in July 2026 was by far the most probl years since I purchased the vehicle there and love the Rohrich Advantage, but my most recent visit for service in July 2026 was by far the most problematic one I've had. The vehicle was in for a routine oil change and tire rotation, but one of the mechanics accidentally sideswiped something when moving the vehicle, which then required body work to fix some considerable damage to the rear driver's side door. The service team (Trevor was very kind and helpful even though he was put in a difficult situation) apologized for the mistake and promised to cover all costs for the repair. I appreciated the apology and know that these things can happen, so I did not make a big deal of it. The timing was terrible, however, because I needed the vehicle for travel out of town later that week to attend a funeral. They said the vehicle wouldn't be ready by then but provided a loaner vehicle for my family to use on our trip. While the loaner gave us a chance to test out a newer 2026 CRV (gas-powered), it was the base-level trim and had us missing our vehicle's comparatively nicer features and more comfortable driving experience (such a drop-off from the EX to LX!). I'm glad they were able to get us something of equal size but we were disappointed with the noticeable downgrade in features and comfort. Once our vehicle was back from the body shop, it looked like its pre-accident self but I drove away from the dealership with a "Keyless Access System Problem" prominently displayed on the dashboard. Changing the key fob battery didn't fix the issue, so I brought the vehicle back to the service center and they determined that the sensors/wires on the damaged door were not reinstalled properly. They corrected this after about two hours and I haven't had any problems since. Overall, the service center fixed the issues and didn't charge anything for the work. However, what should have been a routine maintenance visit turned into several weeks of avoidable headaches and hassles, and it didn't feel like the service center made an effort to go above and beyond to make things right. I normally overlook things like the extremely outdated waiting area and dilapidated restrooms (especially compared with other dealerships like Valley Honda) because of my loyalty to the dealership and appreciation of the Rohrich Advantage, but this whole experience has me questioning whether I will be making all of my service appointments here in the future. More

The sales team was professional and courteous. Curtis was very helpful with discovering our new CRV! Curtis was very helpful with discovering our new CRV! More

10 am appointment inspection started on time. Talked to 1 staff member , he was very nice. After inspection was completed, I explained to him my husband passed away, this was my first time brin Talked to 1 staff member , he was very nice. After inspection was completed, I explained to him my husband passed away, this was my first time bringing my car in for inspection. He answered all of my questions while reviewing the inspection report with me. Very thankful for his help. More

The staff is helpful and the vehicle is ready when promised. the explanations are clear promised. the explanations are clear More

The service was great and the gentleman who helped me was very kind and respectful very kind and respectful More

Oil change done in less than an hour. I don't have kids but love the kid area in the waiting area. I knew right away that was Frances's handiwork. I don't have kids but love the kid area in the waiting area. I knew right away that was Frances's handiwork. More

I was very pleased with service person and the explanation of the problem with my car and the efficiency of the amount of time that it took to remedy the problem. Also, I was provided a loaner veh explanation of the problem with my car and the efficiency of the amount of time that it took to remedy the problem. Also, I was provided a loaner vehicle overnight till the next day which did not inconvenience me. Thank you. More

Rohrich advantage provides free oil change and state inspections, Informative service advisors, Fair price and easy scheduling inspections, Informative service advisors, Fair price and easy scheduling More