Rohrich Honda

Called looking for a Ridgeline. They could not have been more disinterested or less helpful. . They could not have been more disinterested or less helpful. . More

I bought a used Odyssey van there. I paid $1800 for a four year warranty. The van is nice but a couple months later the rains came. The security alarm goes off in the middle of the night and sometimes th four year warranty. The van is nice but a couple months later the rains came. The security alarm goes off in the middle of the night and sometimes the sliding door window goes down by itself while it’s raining. I checked YouTube and could see that these vans have had these problems for ten years. I took the van back to Shadyside Honda and was informed that their $85 an hour mechanics had 3 hour into it and didn’t know what the problem was.(10 year problem) They wanted to replace a couple parts, costing $1000 and if that didn’t work they were going to try more parts. Of course nothing was covered under the warranty. I went and got the van back after them having it fo 2 and a half months ( shut down) I have to disconnect the battery every night. I also went for my scheduled oil and maintenance change. Right after I got van back the oil was half qt low and the tranny was almost 2 qts low. I asked didn’t they check the tranny fluid. He said they weren’t allowed to put tranny fluid in vehicle. I guess I go to the dentist for that. More

The service is always outstanding. Professional, prompt. I just got my car serviced for state inspection. As always, another excellent service: professional, prompt, and courteous. The waiting area is comfor I just got my car serviced for state inspection. As always, another excellent service: professional, prompt, and courteous. The waiting area is comfortable and big. Also have a big TV. Thank you! More

Marcus Williams was awesome! I went to Rohrich Honda looking for a lease on a new Honda Civic. Marcus Williams was my salesman. We discussed the budget I was trying to stay within I went to Rohrich Honda looking for a lease on a new Honda Civic. Marcus Williams was my salesman. We discussed the budget I was trying to stay within and what features I needed on my car. He was super helpful in working the price down with his manager to get me the best deal. He was very knowledgeable about the cars and showed me a ton of features I would have otherwise overlooked. On the day I went to sign the papers, they had my brand new Honda Civic sitting in the front carport area with a giant red bow on it!! That put a smile on my face and made the whole trip a fun experience. I would 100% recommendation Marcus to anyone wanting a hassle free car purchasing experience. The guy who I filled out paperwork with (don’t remember his name) was not too personable, but my overall car buying experience was awesome so I won’t even remember the 5 minutes spent signing papers. More

I Will Never Go Back! I recently purchased a 2017 CRV from salesman, Nathan Hout. Although, I love my Honda, I have been very disappointed with his follow through. The few I recently purchased a 2017 CRV from salesman, Nathan Hout. Although, I love my Honda, I have been very disappointed with his follow through. The few times I have spoken with him, I am made to feel that I am inconveniencing him. I also was disappointed with their finance person, Brett who I made an appointment directly with to purchase an extended warranty, and when I arrived I learned it was his day off! The service department is archaic, very difficult to access, and their service hours are very limited to customers who work in the city and need to schedule short routine maintenance appointments in the late afternoon. Even though I made my service needs clear to Mr Hout when I made my purchase, and was assured I'd be accommodated! I may be "old School" but when you spend over $30k for a vehicle it would be nice to be treated as though your business was appreciated, that you aren't an inconvenience, and with some degree of respect! More

Great customer service I had a great experience when I purchased my car from Rohrich Honda. My sales rep Marcus Williams was very helpful and attentive. Very good customer s I had a great experience when I purchased my car from Rohrich Honda. My sales rep Marcus Williams was very helpful and attentive. Very good customer service. More