
Rolling Hills Auto Plaza
St. Joseph, MO
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825 Reviews of Rolling Hills Auto Plaza
Great customer Service. Said check engine light issue was fixed. Came back on next da, same issue . 3 stars for now. Lower if they charge for diagnostic again. Said check engine light issue was fixed. Came back on next da, same issue . 3 stars for now. Lower if they charge for diagnostic again. More
Oil change and whiny noise when braking. I brought my vehicle in for an oil change. Also, had a whiny noise when braking sounded like the left rear wheel. I was greeted by Lane and he asked w I brought my vehicle in for an oil change. Also, had a whiny noise when braking sounded like the left rear wheel. I was greeted by Lane and he asked why I came in. I told him. And, he started figuring. He then told me what they would probably need to do and gave me an estimate of about 7 to 8 hundred dollars. So, I told him to do it and signed the paperwork. I waited in the dealership. Lane came back in in about 40 minutes to an hour and told me they had replaced the break pads and oil the moving parts and were able to get the calipers on the left rear wheel back in working order without having to replace them. And it only cost me about $284.00 More
Dealership full of great men I seriously never been in one place where every employee was so helpful and kind. I was provided so many options to help me make a decision on the rep I seriously never been in one place where every employee was so helpful and kind. I was provided so many options to help me make a decision on the repair my car needed. All the gentlemen in the service department were amazing! I really am grateful for all of them and their attention with replacing my ignition. More
Second to none! My first experience with this dealership was through a friend. I went with her and witnessed how patient, informative, and genuinely kind Scott and B My first experience with this dealership was through a friend. I went with her and witnessed how patient, informative, and genuinely kind Scott and Buddy were. Fast forward to me needing a car—after weeks of searching within KC and having the “typical dealership experience” I traveled an hour to Rolling Hills to see Scott and was, again, so blown away at how much he loves and treats people. I felt ZERO pressure and was able to find the right car for me. Not only that but they were willing and OFFERED to bend over backwards to help me get my trade in to them since it’s not drivable without repair needing to be made—again, I live an HOUR away. My boyfriend who strongly dislikes dealerships was even so impressed that he will be stopping by for his next car here in the near future. Go see Scott! You will not regret it! More
Tire repair Responded promptly with courtesy and professionalism We were comfortable in the waiting room water they repaired the tire in a timely manner the Responded promptly with courtesy and professionalism We were comfortable in the waiting room water they repaired the tire in a timely manner they let us bring our dog into the service waiting room Everyone was very friendly and offered us coffee or water More
Air cond My vehicle air conditioner was repaired and also my brakes front and rear. Both seam to be operating to optimumal standards. Thanks for you help My vehicle air conditioner was repaired and also my brakes front and rear. Both seam to be operating to optimumal standards. Thanks for you help More
Met this customer’s needs The service department works hard to get your vehicle back ASAP! Much appreciated, highly recommend. We took our car in on a Friday, it was unlikely w The service department works hard to get your vehicle back ASAP! Much appreciated, highly recommend. We took our car in on a Friday, it was unlikely we would get it back until Monday because one of their tech’s got injured, he came back to work and they got the job done. Gene was very helpful and accommodating so we wouldn’t be inconvenienced longer than necessary. More
Fast friendly service dept. Rolling Hills Honda has fast friendly sales and service.. I’ve bought several new cars there and have used their service dept for years and would high Rolling Hills Honda has fast friendly sales and service.. I’ve bought several new cars there and have used their service dept for years and would highly recommend. More
Replacement of rear washer fluid bar-changing out fluids My appointment was for my 2013 Pilot. I needed to have a rear third brake light/washer fluid dispenser bar replaced. During this appointment the servi My appointment was for my 2013 Pilot. I needed to have a rear third brake light/washer fluid dispenser bar replaced. During this appointment the service staff brought to my attention that since my vehicle had passed 60,000 miles I needed to have brake fluid, transmission fluid, and power steering fluids replaced. I was given a cost for each service and the option to have the service completed that day. I decided to have the services recommended while I was already at the dealership. The finally cost was as expected from the prices I was quoted before the services. Rolling Hills has a nice waiting area and I was quite comfortable while I waited. The staff has always been polite and accommodating. More
salesman he did not disclose that there was a 298 dock fee at the beginning of the sale..was not nice about it either . his name is Dalton. I understand the he did not disclose that there was a 298 dock fee at the beginning of the sale..was not nice about it either . his name is Dalton. I understand they want to make a sale but need to be honest and disclose all charges from the beginning. He did not do this. I guess I should have went with my husband when he went to pick it up because I would have backed out. More