Romano Toyota

New Car Purchase In shopping for a new car I found Romano Toyota to be the most friendly and informative dealer- especially Jeff. He spent time with me on my first vis In shopping for a new car I found Romano Toyota to be the most friendly and informative dealer- especially Jeff. He spent time with me on my first visit to go over all the features of the Rav 4. No other dealer invested much time - I think they were waiting until my husband was with me (Since the car was going to be mine I was doing the research). When picking up the vehicle on the second visit, everything went very smoothly. We were very satisfied with the transaction! More

Excellent Salespersons Thank you Daniel H for the excellent buying experience. Dan was so knowledgeable and pleasant to work with. He gave us an excellent education prior t Thank you Daniel H for the excellent buying experience. Dan was so knowledgeable and pleasant to work with. He gave us an excellent education prior to us pulling away with our new Highlander going thru all the apps and features. We will definitely talk to Dan the next time we need a car. We were happy with everything including the price. Also We first worked with Mary Z who was also very responsive and knowledgeable and pleasant thru emails / internet. More

Fantastic experience I was very happy with Romano Toyota. I had wanted a specific interior for my new Prius Prime and Jon Romano went to great lengths to find me exactly w I was very happy with Romano Toyota. I had wanted a specific interior for my new Prius Prime and Jon Romano went to great lengths to find me exactly what I wanted. I worked with Neal Saarie who was an extremely knowledgeable salesperson. He took his time explaining every aspect of the workings of the Prius Prime. There was never any high pressure or sales pitches. All in all, it was a very pleasant experience. Their facility is run efficiently and is clean and well stocked for the customers comfort. I am so happy that I went there for my new car. This is the beginning of a long relationship at Romano Toyota. More

Made things right I had a very poor experience with a salesman here about 9 months ago that involved both unprofessional and innapropriate behavior. This eventually led I had a very poor experience with a salesman here about 9 months ago that involved both unprofessional and innapropriate behavior. This eventually led me to contact the general manager 9 months later after continued unprofessionalism outside of the store. I was immediately contacted by the general manager who apologized and reassured me that this individual no longer worked at that store. I felt that he took my complaint seriously and put forth great effort to make me feel comfortable in going back to this store. It appears that they truly care for their customers and are willing to work towards making things right. I genuinely appreciate their efforts to correct the situation. More

Another new purchase from Brandon This is our tenth year shopping at Romano Toyota with Brandon Catalone as our consultant. He gives outstanding personnel undivided attention. We are e This is our tenth year shopping at Romano Toyota with Brandon Catalone as our consultant. He gives outstanding personnel undivided attention. We are extremely comfortable with him and his honesty. Our children and their spouses also purchase all their vehicles from Brandon, along with other family and friends. We appreciate his time, honesty and outstanding character. Doug & Sheree M More

Leased new vehicle I would highly recommend Brandon Catalone to assist you with purchasing or leasing a new car. My husband and I have gone through Romano Toyota and Br I would highly recommend Brandon Catalone to assist you with purchasing or leasing a new car. My husband and I have gone through Romano Toyota and Brandon for our last 4 cars. Brandon has been very professional and helpful through each process with no pressure More

This dealership seems to understand their customers. Walked into the dealers and I wasn't attacked by sales personnel. I was able to walk around look at the cars. Prior to stopping into the dealership I Walked into the dealers and I wasn't attacked by sales personnel. I was able to walk around look at the cars. Prior to stopping into the dealership I had been in contact with the Internet department and received a great quote. After a short while I was assigned a salesman! I've never had a sales person that was not pushy but Mark Santana was patient and informative in every way. Mark made every effort to get me and my wife the best price. We did purchase the car and before we left Mark went over every detail with us. I would recommend this dealership. More

Well worth my time, wonderful car-buying experience I recently leased a 2016 Rav4 from Romano Toyota. John Crawford (http://www.romanotoyota.com/dealership/staff.htm or 315-445-1070) was the sales consu I recently leased a 2016 Rav4 from Romano Toyota. John Crawford (http://www.romanotoyota.com/dealership/staff.htm or 315-445-1070) was the sales consultant that I worked with and he was very attentive, creative, thorough, personable, and (above all) nice. At no point during the negotiating period did John employ high-pressure tactics to try and close the deal. John and (by extension) Romano Toyota were extremely competitive with regards to their lease pricing and trade-in valuation. John let his extremely competitive prices do the talking and relied on them to seal the deal, rather than employing trickery or hidden fees. This is my first Toyota vehicle, but if my new Rav4 is anything close to the experience delivered by Romano Toyota, then it won't be my last! More

Good service: understanding and efficient! This is a dealership with great hospitality and sense of responsibility! I rushed in on a Friday at around 11:30 am and needed my car maintenance done This is a dealership with great hospitality and sense of responsibility! I rushed in on a Friday at around 11:30 am and needed my car maintenance done before 1:30 pm because I had a bus to catch at 1:50pm at the transit center. They were extremely busy but the service people still accepted my request after knowing my situation. I was expecting the service to be done at about 1:00 but they actually finished the job at 12:15!! Their efficiency made my day way easier and I could take my time. Special thanks to Mike at the service counter. I'll be back again! More

Not good dealership Romano managers will not give me 100$ deposit I gave them four months ago. I did not buy car and they do not give me my money back. Do not buy cars fr Romano managers will not give me 100$ deposit I gave them four months ago. I did not buy car and they do not give me my money back. Do not buy cars from Romano More