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Romeo Chevrolet Buick GMC

Lake Katrine, NY

4.0
778 Reviews

1665 Ulster Avenue

Lake Katrine, NY

12449

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778 Reviews of Romeo Chevrolet Buick GMC

May 03, 2024

Very happy with their service, very patient with my questions and what I was looking for, would recommend this particular dealership More

by kcsbasalt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Thorpe
May 04, 2024 -

Romeo Chevrolet Buick GMC responded

Hi! Thank you for your feedback! We're thrilled to hear that you had a positive experience with us and that we were able to meet your needs. We appreciate your recommendation and look forward to serving you again in the future.

January 27, 2024

Just picked up my new Sierra 2500 SLT. Pat Duke was just fantastic to deal with, he made this purchase really easy and he explained everything I needed to know about my new truck. Working More

by gnew561
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Duke, Steve Vitiello, George DeSilva
Jan 28, 2024 -

Romeo Chevrolet Buick GMC responded

Thank you for sharing your wonderful experience! We're thrilled to hear that Pat Duke, Steve Vitiello, and George DeSilva provided you with exceptional service at Romeo Chevrolet Buick GMC. Your loyalty means a lot to us, and we're delighted to have served you for the 4th time. If you have any further questions or need assistance, please don't hesitate to reach out.

January 19, 2024

Everything was smooth and easy. Being out of state they went above and beyond what I expected of a dealership. I can’t wait to take delivery of the truck which they are bringing to More

by Nitro3006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Carpino, Marques VanAllen
Jan 22, 2024 -

Romeo Chevrolet Buick GMC responded

Thank you for your kind words! We're thrilled to hear that your experience with us was smooth and easy. We're looking forward to delivering your truck to you, and if there's anything else we can assist you with, please feel free to reach out. Safe travels, and we appreciate your trust in Romeo Chevrolet Buick GMC!

December 03, 2023

165$a an hour is highway robbery. Please avoid this price gauging pirate. Support a local business just not this one. More

by c5a68212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Dec 04, 2023 -

Romeo Chevrolet Buick GMC responded

Thank you for your feedback, we would like to address this concern. Please contact Patty Romeo-VanDyke at 518-741-8790.

November 28, 2023

Recently purchased a new Yukon XL Denali that had a damaged door when I picked up the vehicle. The dealer stated they would have it corrected. Took 3 months to get a service appointment to get the door More

by Skipatrol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean- Service Manager
Nov 29, 2023 -

Romeo Chevrolet Buick GMC responded

Hello Valued Customer, Thank you for your feedback, we would like to address this concern. Please contact Patty Romeo-VanDyke at 518-741-8790.

October 22, 2023

I wish to sincerely thank Jeremy Thorpe for his patience and thoughtfulness in my search for the exact SUV that I was looking for. He listened to what I wanted and went above and beyond to find me the perf More

by lca
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Thorpe, Jonathan Carpino
Oct 22, 2023 -

Romeo Chevrolet Buick GMC responded

Thank you for your kind words and for recognizing Jeremy Thorpe's exceptional service at Romeo Auto Group. We're thrilled to hear that he went above and beyond to find you the perfect SUV. Your satisfaction is important to us, and we're proud to have Jeremy as part of our team. If you have any more comments or questions, please don't hesitate to reach out. Sincerely, Your Romeo Auto Group Team

July 29, 2023

Recently took my encore in for servicing. I was immediately greeted by Ryan in a friendly and professional manner. Can't say enough good things about him and the service I received. More

by struberb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 03, 2023 -

Romeo Chevrolet Buick GMC responded

Hello, It is great to hear that Ryan was so friendly and professional during your recent visit! Our staff is committed to providing each of our clients with the best automotive experience possible! Thank you for choosing Romeo Chevrolet Buick GMC, LLC and we hope to see you again soon!

July 28, 2023

We purchased a used 2017 Jeep Wrangler from you on July 5, 2023. Not even two days later was it towed back for a "death wobble". The service department said they fixed it by balancing the tires. Well a few More

by dmp1969
Recommend Dealer
No
Employees Worked With
Ashley Sadler in Sales, Dominick in Service, Kevin in Service
Aug 03, 2023 -

Romeo Chevrolet Buick GMC responded

Hello, thank you for your feedback, we would like to address this concern. Please contact Patty VanDyke at 845-338-4000 Ext. 411.

Aug 03, 2023 -

dmp1969 responded

You can contact us via the phone number you have on file.

July 25, 2023

Back in June of 2022 I was looking for a Suburban RST in dark metallic grey. After finding one at a local dealer, I started to work with a local dealer in Nanuet NY area and was willing to pay sticker price More

by crmnjst
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elise Benton
Jul 25, 2023 -

Romeo Chevrolet Buick GMC responded

Hello, thank you for your kind words about Elise and Mark. We appreciate your thoughtful comments and positive feedback. Your satisfaction is important to us, and we're glad we could meet your expectations. We look forward to serving you again in the future.

July 24, 2023

I recently bought a used 2019 Chevy Colorado through salesman Jeremy Thorpe, who was very knowledgeable, friendly, and a pleasure to work with. I would definitely recommend Jeremy and the dealership to More

by KennyG59
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Thorpe, Jon Carpino
Jul 25, 2023 -

Romeo Chevrolet Buick GMC responded

Hello Kenny, thank you so much for your praise and kind comments about Jeremy! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

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