
Romeo Chevrolet Buick GMC
Lake Katrine, NY
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783 Reviews of Romeo Chevrolet Buick GMC
Customer service The nice gentleman that took care of me was friendly and totally explained my car work. Took his time and how thoughtful to walk me out to show wher The nice gentleman that took care of me was friendly and totally explained my car work. Took his time and how thoughtful to walk me out to show where my car was parked. Unfortunately I was lax in remembering this young mans name. Thank you More
I can't think of any way to improve my repair visit I found the entire experience to be noteworthy. Like most people, I am very busy and appreciate the thoughtfulness and precision with which my visit I found the entire experience to be noteworthy. Like most people, I am very busy and appreciate the thoughtfulness and precision with which my visit was handled. Making a reservation on-line was simple and efficient, allowing me to find the most suitable time for my appointment. I received a follow-up phone call and e-mail to remind me of the appointment. When arriving at the appointed time, my repair issue was fully discussed and my vehicle was immediately taken into the shop under the watchful eye of Joe Sanford (who BTW I have always found to provide excellent service on Romeo's behalf). While waiting for the work to be completed, I was able to get some work done in your well-appointed lounge area. When the work was underway, Joe came out to advise me what work had to be done and why. When it was finished, he expertly handled the necessary paperwork and walked me out to my vehicle. I can not find anything about this morning's experience that could have been done better! More
What an outstanding experience dealing with Miquel and Romeo Miquel was amazing to work with he handled all of my issues and the rest of the service team was great too! I will definitely be coming back! Miquel was amazing to work with he handled all of my issues and the rest of the service team was great too! I will definitely be coming back! More
Maintenance Service Prompt, knowledgeable service. Cost adds up a bit but everything worth having these days may cost a bit more. Would recommend the service department a Prompt, knowledgeable service. Cost adds up a bit but everything worth having these days may cost a bit more. Would recommend the service department and sales department. More
Resolves any issues with my 2015 Buick vehicle Nothing but a great experience with Romeo's, service is excellent, employees are friendly, and courtesy. Would highly recommend this dealership to al Nothing but a great experience with Romeo's, service is excellent, employees are friendly, and courtesy. Would highly recommend this dealership to all my friends and family. More
Excellent service from Joe Sanford Great service department. Always a pleasure working with Joe Sanford. He is knowledgeable, cordial and easy to deal with. He makes sure the custome Great service department. Always a pleasure working with Joe Sanford. He is knowledgeable, cordial and easy to deal with. He makes sure the customer is satisfied before leaving the dealership More
Vehicle Service This is my second time to have my vehicle service, great place to have your vehicle checked and no problem with the employees working there very helpf This is my second time to have my vehicle service, great place to have your vehicle checked and no problem with the employees working there very helpful & nice and the waiting area real nice and comfortable , (Thank you Romeo Chevrolet ) More
Patient & helpful sales team We took a long time to decide & asked lots of questions. George was with us all the way. Mike gave us a great price & Jeff got us through the paperw We took a long time to decide & asked lots of questions. George was with us all the way. Mike gave us a great price & Jeff got us through the paperwork process on a tight deadline. More
Another Happy Day for My New Chevrolet Just finished a 3200 mile trip and brought the Silverado High Country in for a maintenance check and oil change. They did a great job getting the truc Just finished a 3200 mile trip and brought the Silverado High Country in for a maintenance check and oil change. They did a great job getting the truck up for the trip and so good that the oil change and a tire rotation were the only items needing work. More
Oil changer full service checkup You guys are the best. Always thorough and professional. Just a call with any type of question they see to it you get answer or they will contact some You guys are the best. Always thorough and professional. Just a call with any type of question they see to it you get answer or they will contact someone to help you in a timely manner. Who does that now a days; I guess you can say Romeo. Leave smiling every time. Dawn & Peter Kearney More