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Romeo Chevrolet Buick GMC - Service Center

Lake Katrine, NY

3.1
112 Reviews

112 Reviews of Romeo Chevrolet Buick GMC - Service Center

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May 09, 2016

Can't fix engine after 9 mos/6 visits, won't refund $1300 Service Manager refused to refund the over $1300 in diagnostic charges I paid Romeo dealership (accumulated over 10 MONTHS TIME! )to NOT fix engine in More

by milarepa Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Barbera (service manager)
December 13, 2015

Poor Service Like all other new car dealerships you are their best friend when leasing or purchasing a new vehicle BUT when it comes to service you can see the rea More

by Retired GM Employee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dealership service director
November 22, 2015

2015 Chevy SS I had a great experience with Romeo Chevy. Anthony Green was my salesman and was very helpful with my purchase. Thank you !!!! I am enjoying my new ca More

by 2015chevyss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
New car manager
November 18, 2015

Kicking Myself I have a Chevy dealer who I've done business with for 15 years. However, they did not have a vehicle to meet my immediate need. So,I checked out the w More

by laneway123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan F., Bill(service)
June 14, 2015

a womens time one of the best dealerships for a woman to go to, I had a Buick from them, I just got a Chevrolet spark nice little car, my salesperson Philip Gaul More

by vernona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
philip gaulin
May 15, 2015

Poor Service. There service department is horrible. I had to get a starter replaced on my 99 Camaro Z28 and I requested a wheel alignment. I previously also ordere More

by Camaroz28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service dept, parts dept.
February 25, 2013

Emergency car trouble on route 287. The service department diagnosed my Tahoe quickly and the repair was completed so I was back on the road. The people at Romeo were so knowledgeable, kind and und More

by jnjwelter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
annalee lawrence
January 16, 2013

I needed an oil change for my vehicle and a friend told me to call this dealership. On the phone they were very friendly and helpful. I got the oil change in less than 20 minutes and was very satisfied. More

by johnshepard1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armin Jr.
August 01, 2012

I received a letter for a recall on my 2012 Chevy Cruze. Dropped my car off the night before and it was done early the next morning. More

by Trudy6528
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe
July 30, 2012

Great customer service and kept me informed of repairs etc as needed. My car was serviced quickly and running much better after. I would recommend this dealer to anyone. More

by amyers1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
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