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Romeo Ford of Kingston, LLC

Kingston, NY

4.0
25 Reviews

128 Rte 28

Kingston, NY

12401

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25 Reviews of Romeo Ford of Kingston, LLC

April 13, 2022

I had the best experience at the dealership and with the sales person Jade Winters she makes you feel comfortable and does not push you into something you don’t want More

by Rocco1969rsj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Winters
Apr 14, 2022 -

Romeo Ford of Kingston, LLC responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 22, 2022

I am very pleased with my experience at Romeo Ford. Will Czerepqnyn made sure the whole process was easy. I voiced what I wanted in a vehicle and he set me up with my new vehicle. I am very satisfied. More

by pashby6502
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Czerepanyn
Feb 23, 2022 -

Romeo Ford of Kingston, LLC responded

Thank you so much for the positive review! We're happy to hear you had such a positive experience with Will! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 14, 2021

Great Dealer Pleasure to work With good people Liz is a great salesperson Thank you for all the help More

by Redracer469
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz
Dec 23, 2021 -

Romeo Ford of Kingston, LLC responded

Hi! We're so happy we were able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day.

September 09, 2021

Would not recommend this dealership. Went there looking into getting a newer vehicle. Put a deposit down and ever since never got a call back and called there looking for answers and never got a call back. More

by Kbradford1500
Recommend Dealer
No
Employees Worked With
Liz, tyler, mike, jeff (finance manager)
Oct 02, 2021 -

Romeo Ford of Kingston, LLC responded

Sorry you feel this way, we obviously do not want you to feel like this and would like to speak to you directly. We cannot locate any information in our system based on your DealerRater user name. Please give our sales manager a call at 845-338-7800. We would like to understand the reason for your feedback and possibly resolve it for you or folks in the future.

May 05, 2021

Don't understand why they have you make a appointment just to sell the vehicle your going to look at had a appointment last night for 6:30 drove all the way down to the dealership to look at a truck that More

by Browns raceing
Recommend Dealer
No
Employees Worked With
Not sure
May 05, 2021 -

Romeo Ford of Kingston, LLC responded

Ryan, we apologize for you trekking down here to find the vehicle had just sold. Our Manager, Mike Critchley would like to hear from you. Please contact him at the dealership... 845-338-7800 Ext 791.

January 31, 2021

I went to my local Ford dealer Romeo Ford Kingston NY . I was met by Shawn the sales manger that directed me to Tyler in sales. I explain I was trading in my Ford Fusion for Ford Explorer 2021. After a More

by Investigatormoran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn, Tyler,Jeff
Mar 16, 2021 -

Romeo Ford of Kingston, LLC responded

Hello, we are so happy to read such a great review about Romeo Ford of Kingston! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 13, 2021

I traded my chevy an purchased a Edge Titanium. I simply LOVE it. Thank you Marcy for a great experience an all your help. Judi More

by Tricetta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcia Barth
Mar 16, 2021 -

Romeo Ford of Kingston, LLC responded

Hello Tricetta, thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.

December 23, 2020

Just purchased my second vehicle from the romeo ford family. They treat you like family. .if you need a new or used vehicle stop in .they will take the time to get you in the right vehicle. And the More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe romeo, jeff,chrism,chris,Jeff,,,, shawn.., Eugene Dachenhausen, LANN RUBIN, JAY SAMUELS, GEORGE DIENOS, CHRIS CLAUSSELL
Dec 20, 2021 -

Romeo Ford of Kingston, LLC responded

Jeff, thanks for the review... I apologize for the way-late response. Happy holidays!

November 12, 2020

What a fantastic experience! I have had my share of discouraging, unpleasant car buying experiences but Romeo Ford in Kingston has completely shattered my distaste in purchasing a vehicle. The salesman More

by Mustang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marques Van Allen
Nov 12, 2020 -

Romeo Ford of Kingston, LLC responded

Thank you for your feedback and we are so glad that you had a good experience. Keep on truckin' from Marques and all of us at Romeo!

November 09, 2020

I would like to express my extreme dissatisfaction with the romeo of Kingston service dept. About a month ago I brought in my leased 2018 escape for routine maintenance. One of the things that needed to More

by Peggy6887
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eugene Dachenhausen
Nov 12, 2020 -

Romeo Ford of Kingston, LLC responded

Peggy, we are sorry you were not satisfied with your experience with our service department. Our technicians work on tires frequently and would not suggest a plug/patch if they thought it wouldn't be safe. Shops vary in their opinions, we certainly didn't want to sell you a tire or tires if that was not necessary. Again, our apologies.

Nov 12, 2020 -

Romeo Ford of Kingston, LLC responded

Peggy, we are sorry you were not satisfied with your experience with our service department. Our technicians work on tires frequently and would not suggest a plug/patch if they thought it wouldn't be safe. Shops vary in their opinions, we certainly didn't want to sell you a tire or tires if that was not necessary. Again, our apologies.