Romeo Kia of Kingston - Service Center
Lake Katrine, NY

37 Reviews of Romeo Kia of Kingston - Service Center
Great communication with the service manager The service manager was great, attentive and answered any questions I needed. The office staff was friendly as always and always greet you with a smil The service manager was great, attentive and answered any questions I needed. The office staff was friendly as always and always greet you with a smile. I am always happy to get my service done locally, at Romeo Kia. More
Excellent My first service visit, Jeremy was very helpful since the person making this appt had me in for a different day. Jeremy said no problem and had the My first service visit, Jeremy was very helpful since the person making this appt had me in for a different day. Jeremy said no problem and had the service taken care of quickly More
great service The service manager was very experienced and service was great.The office staff was friendly and caring about your experience at Kia,I would highly r The service manager was very experienced and service was great.The office staff was friendly and caring about your experience at Kia,I would highly recommend Romeo Kia. More
Good experience Had a regular oil change and the bulbs on both fog lamps replaced. Jeremy was very friendly and professional. The visit was easy and simple. Had a regular oil change and the bulbs on both fog lamps replaced. Jeremy was very friendly and professional. The visit was easy and simple. More
Service Management was cordial competent and kept me well in I have always had good experiences with the service department. The dealership is small and crowded and I find the website for signing up for service I have always had good experiences with the service department. The dealership is small and crowded and I find the website for signing up for service impossible to navigate. But the live people in service make up for it. More
Professional Customer Service I can say, I received a phone call from the dealership informing me my Inspection Sticker was in need of updating. So, I was in the neighborhood and I can say, I received a phone call from the dealership informing me my Inspection Sticker was in need of updating. So, I was in the neighborhood and decided to stop by. Jermey took charge and had an opening and the service department did its inspection, replaced the inspection Sticker and I was on my way. Excellent service experience. William P. King More
GREAT JOB! Service took on hour.....knowledge of staff and helpfulness-excellent. The checklist provided after service was clear and concise. Setting up the a Service took on hour.....knowledge of staff and helpfulness-excellent. The checklist provided after service was clear and concise. Setting up the appointment-very easy. I like the email reminders.... More
Fixed a problem During my last visit to the service department I was less than satisfied. The service manager contacted me and resolved the issue to my satisfaction. During my last visit to the service department I was less than satisfied. The service manager contacted me and resolved the issue to my satisfaction. More
service experience Nice to have someone at the service counter who can answer your questions, also, friendly and polite. New how to address my problem. In and out in l Nice to have someone at the service counter who can answer your questions, also, friendly and polite. New how to address my problem. In and out in less than 15 minutes. More
Awsome My appointment was at 11 am but got up to Kingston from New Paltz to go to DMV . was done at DMV by 9 went to Kia and they took my car right away and My appointment was at 11 am but got up to Kingston from New Paltz to go to DMV . was done at DMV by 9 went to Kia and they took my car right away and I was home by 10:30 am Love them. More