Romeo Nissan

This dealership is by far the worst. After running my credit over and over, they approved me for a car. The car I received was a lemon. I purchased the vehicle 31st of January 2023. 3 mo After running my credit over and over, they approved me for a car. The car I received was a lemon. I purchased the vehicle 31st of January 2023. 3 months later. Check engine light comes on. Low oil engine pressure warning light keeps flashing. I was told not to drive the vehicle. I spoke to a lady, about the car issues. She told me to bring the car in, but they wouldn’t get to my car until 7/10. I asked about a loaner, I was told they were backed up with service issues. That there was other in front of me, that have been waiting as well for loaners. With a two year warranty on my car, Kingston Nissan still haven’t come to get my vehicle. I was told to bring it to a shop in my area. I did just that, had the adjuster come out look at the car. After a week they contacted the shop back, saying they would like them to break the engine down , and find out why the oil isn’t going through the engine. The shop refused to break the engine down. They insisted I needed a new engine. After so many months no results. I called Kingston Nissan again. Where I spoke to the same lady. She was rude and very unprofessional. I asked her a question. Should I get a lawyer involved. She told me since I mentioned a lawyer she wasn’t going to talk to me and hung up in my ear. I called back, the lady repeated the same thing. (“You mentioned a lawyer I can’t talk to you”) she then hung up in my ear again, after refusing to give me her name. I NEVER told her I had retained a lawyer, but if I needed one. I tried reaching the sales man Richard who assisted me with purchasing my vehicle. He had no solution to my problem. But to drop it off without a loaner and just wait until whenever they get to it. Remind you I can’t drive the car. There is no oil going to the engine at all. The mechanic I went to, went under the car to check out the filter. Looks brand new still. No oil at all has touched the filter. 6 months later my car is still parked in my driveway. I have to pay for Ubers everywhere. I am enrolled in school, which is an hour and a half from where I live. I have contacted the Better Business Barrel about this dealership. In hopes of getting a different car. Lesson learned, my first time leasing a car. My experience has by far been the worst. More

Desiree Williams is the reason we return every 3 years to Kingston Nissan to lease a new care. She is professional, attentive, detail oriented, and a pleasure to work with. We thank her. Kingston Nissan to lease a new care. She is professional, attentive, detail oriented, and a pleasure to work with. We thank her. More

i want to thank jack- john stelcen. for finding me another car. he is a great man to work with. my last car was 15 years old so i hope this new one last just as long. for finding me another car. he is a great man to work with. my last car was 15 years old so i hope this new one last just as long. More

I had a very pleasant experience with Tammy and Joe. It was stress free and comfortable and I appreciated the no nonsense transaction. It was stress free and comfortable and I appreciated the no nonsense transaction. More

We had a great experience buying our new car. William Noldy and everyone involved were extremely helpful. William explained all the features to us and was very nice and friendly. William Noldy and everyone involved were extremely helpful. William explained all the features to us and was very nice and friendly. More

I have a wonderful experience with Kingston Nissan, no problem or difficult,a very good service problem or difficult,a very good service More

David Winnie was very helpful with the leasing of my 2023 Nissan rogue. Thank you! Nissan rogue. Thank you! More

I needed to return my leased vehicle, due to expire the next week. I called and spoke to the sales pro, Jack Stelcen who's guided me to negotiate my Nissan leases for many years. He helped review my option next week. I called and spoke to the sales pro, Jack Stelcen who's guided me to negotiate my Nissan leases for many years. He helped review my options and upon my decision, have the car ready for pick up that same day. I couldn't have asked for any better service! More

Aug. 23,2023 I leased another vehicle from Kingston Nissan. A huge thank you to Desiree Williams for her tremendous help with my new lease! Once again, 23,2023 I leased another vehicle from Kingston Nissan. A huge thank you to Desiree Williams for her tremendous help with my new lease! Once again, I am more than pleased with my experience. Thank you, Dez! More