Romeo Nissan

Got the used car salesman who became defensive and sarcastic if asked any questions he didn't like. Looking at a $37K Nissan CPO vehicle, ready to do a cash deal. (1) No, the Carfax should have more sarcastic if asked any questions he didn't like. Looking at a $37K Nissan CPO vehicle, ready to do a cash deal. (1) No, the Carfax should have more recent data than from nearly a year ago. (2) No, your dealership did not spend $1,800 for mounting used tires, oil change, air filter, alignment, front brake rotors and resurfacing rear brake rotors. It was done by your own service dept, at internal cost. (3) No, your answer "we can't dry the car off" when I ask that it be pulled inside from the rain, did not make sense - unless you want to hide the true paint condition on the car. (4) No, an alloy rim on a $37K CPO car that looks like someone took an angle grinder to it should be replaced, not repaired. (5) No, the other car I was interested in that you stated "sorry, just sold" - your dealership confirmed the very next day - still available, and now a week later...still available. One lie after another. My mistake: Not leaving immediately. First and last experience with Kingston Nissan - but thanks for checking off all the boxes on how awful customer service can be. More

Very poor service. They don’t take appointments for oil changes and now I have at least 1 1/2 hour wait to get in. My backup camera doesn’t work again but they may be t They don’t take appointments for oil changes and now I have at least 1 1/2 hour wait to get in. My backup camera doesn’t work again but they may be too busy to look at it. All under warranty. Very unsatisfactory More

They were friendly, pleasant and polite. They made the whole experience of buying a new car a breeze, no questions were left unanswered, and our sales consultant Bill, Bill is the best They made the whole experience of buying a new car a breeze, no questions were left unanswered, and our sales consultant Bill, Bill is the best More

I have other dealerships closer to where I live, but they provide a service and professionalism that keeps me going back. provide a service and professionalism that keeps me going back. More

Jason Bernstein is a very good sales person, it was a pleasure to work with him. He sold me new Nissan Rouge, buying was a good experience. Arvind Mistry pleasure to work with him. He sold me new Nissan Rouge, buying was a good experience. Arvind Mistry More

I messaged Desiree Williams in the morning asking if they had a new specific car and color on the lot. She was very responsive and told me they did. I went in early afternoon to test drive it and picked it had a new specific car and color on the lot. She was very responsive and told me they did. I went in early afternoon to test drive it and picked it up that evening. I could not be happier with the car, timing of the paperwork and the overall help I was given. Thank you for making something that can be challenging so easy!! More

Big thanks out to Gary Pugliese for finding me the vehicle i was looking for and making it happen.Both him and the staff where great.Gary took the time to go over the truck i brought and made sure whe vehicle i was looking for and making it happen.Both him and the staff where great.Gary took the time to go over the truck i brought and made sure when I left I felt comfortable with everthing.Awesome experience. More

Very friendly, fair pricing! I never felt pressured, they weren’t pushy at all. They set me up with a great Nissan Frontier. Tammy Crandall was awesome! weren’t pushy at all. They set me up with a great Nissan Frontier. Tammy Crandall was awesome! More

I wanna give a big thank you to Kingston Nissan especially to Jay and Robert you guys were great!!! You got my son & I a car . I highly recommend everyone to go to Kingston Nissan . Everyone was so especially to Jay and Robert you guys were great!!! You got my son & I a car . I highly recommend everyone to go to Kingston Nissan . Everyone was so nice !!!! More

Wonderful experience getting our 2021 Nissan Rogue with the best help from Bill Noldy! Thanks! the best help from Bill Noldy! Thanks! More