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Romeo Toyota of Glens Falls
Glens Falls, NY
776 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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776 Reviews of Romeo Toyota of Glens Falls
September 10, 2022
I had my 2015 Prius with 153,000 miles towed to Romeo Toyota due to an major engine noise. The service department identified the issue has misfire on cylinder #3, a clogged intake manifold, throttle bod Toyota due to an major engine noise. The service department identified the issue has misfire on cylinder #3, a clogged intake manifold, throttle body and spark plugs. They told me that after doing the work the car would be good as new at a cost of $1450. That all sounded fine to me, so I had the work done. After replacing the parts, there still was a continuous misfire on cylinder #3. There is a major internal failure in the engine. The service manager, Ben, suggested I talked to sales and work in the cost of the repair into the purchase of a new or used car. After talking with the salesman, and seeing the prices of the used cars on the lot (more than the price of new), I asked Ben if he could locate a used motor. Romeo provided used motor quotes from nearby auto salvage, Jerry Browns. There was a motor with !40k miles and it was quoted at $3500 from Romeo. I did quick search of Jerry Browns website and found the same motor for $2400. I've already given Romeo $1450 for a broken car and they are still trying to mark up used parts by over a $1k. On top of it all...the services department had the nerve to add a 3% credit card transaction fee on top of the invoice. I will not be giving my business to Romeo and I suggest you also check out other dealerships. Its definitely not the old Glens Falls Toyota. More
by Prius_V_Repair
Employees Worked With
Ben
Helpful September 01, 2022
Addison was the salesman that helped me, he was really helpful, able to find a vehicle for me faster than other dealerships that I contacted. And Addison’s service is extremely good, he is pretty much ava helpful, able to find a vehicle for me faster than other dealerships that I contacted. And Addison’s service is extremely good, he is pretty much available whenever you’re awake, and he will reply you as soon as he sees the message. One time at 9pm, I had a question regarding my car, and sent a message to him, we FaceTimed, and he answered my questions. If you want to buy a car from this dealership, you should contact Addison!! More
by kaichen051813
Employees Worked With
Addison
July 30, 2022
Purchased a 2019 Frontier. I had some issues with the advertised features, Once I brought it to the attention of the staff they had several hands on deck to fix the missing ite I had some issues with the advertised features, Once I brought it to the attention of the staff they had several hands on deck to fix the missing items/ features. They delivered the vehicle as promised shows how in tune Romeo and staff members are to setting the standard for excelleant service and attention . With the help of a vendor partner Pavel and Walt worked together and delivered. FIVE STAR RATING for ROMEO Toyota and Staff. More
by lost Frontier
Employees Worked With
Brandon, Zack,Adrienne, Howard Lebowitz, Mike Abodeely, Walter Foster
July 28, 2022
Made a deal in February, they found a car not exactly the one I ordered ( 5 months later) and , then wanted to rework the original deal. I will take my business somewhere else! , one I ordered ( 5 months later) and , then wanted to rework the original deal. I will take my business somewhere else! , More
by thunting
Employees Worked With
He's no longer with the dealership, they let him go. , Walter Foster
May 01, 2022
Very smooth process to pick up my 2022 Corolla, salesman Zac Pollicino was very knowledgeable and thorough and kept good communications with me. It’s been my pleasure to do business with Zac and Romeo Zac Pollicino was very knowledgeable and thorough and kept good communications with me. It’s been my pleasure to do business with Zac and Romeo Toyotta. More
by yankslamb4
Employees Worked With
ZAC Pollicino
April 07, 2022
I have been leasing from this dealership since 2007 and Mike Abodeely was The Man to deal with. I just kept going back because of my exceptional experience in sales and service. Was a little skeptical with Mike Abodeely was The Man to deal with. I just kept going back because of my exceptional experience in sales and service. Was a little skeptical with new ownership when going for my first service with Romeo but same crew and same exceptional service. Today I picked up my 2022 lease with a Salesman that is solid, professional, knowledgeable and the new Man to deal with. Love my car. Keep doing what you are doing because with everything going on right now, the atmosphere in your dealership is exactly what is needed. Thank You Great Job Romeo with ALL of your staff More
by frances
Employees Worked With
Addison
March 24, 2022
I just picked up my 4 Runner from Romeo Toyota of Glens Falls. Sales rep. Zach Pollicino was very professional and overall I had a great experience purchasing new vehicle from Romeo Toyota of Glens Falls. Falls. Sales rep. Zach Pollicino was very professional and overall I had a great experience purchasing new vehicle from Romeo Toyota of Glens Falls. More
by pwbart
Employees Worked With
Zachary Pollicino
March 02, 2022
I have purchased a few trucks from Glens Falls Toyota and had a good experience. I have used the service center as well; the people were professional. The biggest difference I have experienced from other dea had a good experience. I have used the service center as well; the people were professional. The biggest difference I have experienced from other dealers is questions and concerns are welcome and encouraged. Updated: Service here has gone downhill. More
by Harley
Employees Worked With
Jim, Brittany, all girls in the service department are very professional., Walter Foster
