Romeo Toyota of Glens Falls

Mike Romeo and Brandon Fisher were exceptionally professional, making our new Tacoma purchase an enjoyable and easeful experience. Brandon's knowledge was extremely helpful in explaining the many n professional, making our new Tacoma purchase an enjoyable and easeful experience. Brandon's knowledge was extremely helpful in explaining the many nuances of our new vehicle. Other members of the team we encountered in this journey were also friendly and welcoming. We highly recommend Romeo Toyota of Glens Falls. More

Have been coming here since 2014, after purchasing my prius. Very satisfied with their work, the people,and their staff. Will continue to use them. prius. Very satisfied with their work, the people,and their staff. Will continue to use them. More

This is my time doing business at this dealership and I have nothing but excellent service by the staff I came in Contact with. Zach, our sales representative, answered ny questions and he went out of his have nothing but excellent service by the staff I came in Contact with. Zach, our sales representative, answered ny questions and he went out of his way to provide excellent service to us. He even brought the vehicle to our house for us to take a look at it because my wife has cancer and she couldn’t leave the house. I hope the service department will be as good because the sales department raised the bar very high! I recommend this dealership highly and will be returning! More

Very friendly and helpful service advisor. Gave me a nice loaner car while they fixed mine. No complaints. It seems they found the problems and fixed them. loaner car while they fixed mine. No complaints. It seems they found the problems and fixed them. More

Wait was short and pleasant in the waiting room. Receptionist was helpful but I don’t know her name. She answered a question about the battery in the key fob which was very nice and helpful. I’ll Receptionist was helpful but I don’t know her name. She answered a question about the battery in the key fob which was very nice and helpful. I’ll check her name next time. More

Great customer service experience at Romeo Toyota of Glens Falls. Had recall work done on my elderly Toyota Matrix purchased at former Glens Falls Toyota. The staff kept me informed, were polite and acc Glens Falls. Had recall work done on my elderly Toyota Matrix purchased at former Glens Falls Toyota. The staff kept me informed, were polite and accommodating . More

My car battery was dead, so I had AAA tow my car over to Romeo Toyota and I walked over from near Crandall Park. By the time I got to Romeo, a new battery had already been installed! Romeo Toyota and I walked over from near Crandall Park. By the time I got to Romeo, a new battery had already been installed! More

Great friendly polite people Great coffee I could Great friendly polite people Great coffee I could easily get to 25 words if I had any complaints. I think your demand that I submit at least Great friendly polite people Great coffee I could easily get to 25 words if I had any complaints. I think your demand that I submit at least 25 words defies current day survey standards More

We did not have the positive experience here most seem to have had. We had to wait two weeks for a service appointment, but after telling them precisely what the problem is we which needed attended to (hand have had. We had to wait two weeks for a service appointment, but after telling them precisely what the problem is we which needed attended to (handbrake and inspection + an oil change), they then charged us $105 for an oil change and to be coldly informed that they did not have the parts to fix our RAV4, and they sent us on our way with a then expired inspection. Not even a 10 day sticker. Ofc, on the way back to our home (2 hours away), we got stopped by the troopers and rightly cited. Needless to say, we won't be returning and recommend others avoid, too. Thank you. More

Great Experience with professional and friendly staff. James Lynch, our salesman, and the rest of the team were great to work with every step of the way. Thanks to all. James Lynch, our salesman, and the rest of the team were great to work with every step of the way. Thanks to all. More