Romeo Toyota of Glens Falls

I test-drove as much as I needed to. The salespeople were very knowledgeable about the details of each car. They conveyed the feeling that they wanted to accommodate me and provide what I needed. At were very knowledgeable about the details of each car. They conveyed the feeling that they wanted to accommodate me and provide what I needed. At delivery, the saleswoman, Gabrielle, went through the paperwork slowly and clearly and she showed me the details of the new car's features in detail. (Also, she set up the Bluetooth system in less than a minute!) After the sale, the dealer followed-up with letters and phone calls, to make sure everything was OK. More

My husband met Colleen Pitkin at Glens Falls Toyota in the spring, when we were not yet ready to buy. In spite of that fact Colleen spent a lot of time with Ed and made a very favorable impression on him. the spring, when we were not yet ready to buy. In spite of that fact Colleen spent a lot of time with Ed and made a very favorable impression on him. When I was ready to purchase my new car, we went to Toyota and asked for Colleen, who was busy with another customer. While we waited, we were made to feel very comfortable and met Howard and some of the other salesmen, who were wonderful and friendly. I believe it was Paul who got us started until Colleen was available. Colleen was knowedgeable, efficient, very helpful, warm and friendly. We had a great experience at Glens Falls Toyota and I drove off in my beautiful new Camry! I would definitely recommend this dealership and its owner and employees to anyone!! More

Searching for a new car, over the past year, I visited several Toyota dealerships in my area. From my first encounter with Bill Dockum, I knew I had found a car salesman I wanted to work with, and who wo several Toyota dealerships in my area. From my first encounter with Bill Dockum, I knew I had found a car salesman I wanted to work with, and who would work with me and help me find a Toyota that would meet my needs and expectations. Bill is the best car salesman I have ever dealt with: no high pressure or overly zealous sales pitches to make or close a sale, or attempts to sell me a car I do not want. With Bill, I received experienced and solid answers to all my questions, and a delightful presence and patience that made me feel like he had all the time in the world to answer my questions, go out for test drives, consider options, etc. And the rest of the staff is like that too: knowledgeable, personable and obviously committed to customer service and care. When I researched the price quoted for the new car I was interested in, I discovered that with a dealership rebate it was the best price in the area too. No wonder I see so many "Glens Falls Toyota" license frames on Toyota's on the I-87, I-90, I-80 and the Northway. More

Easy to deal with, great service, and caring employees. Have purchased 5 cars from Glens Falls Toyota over the years, and have always been satisfied with the service and staff. Have purchased 5 cars from Glens Falls Toyota over the years, and have always been satisfied with the service and staff. More

The Glens Falls Toyota dealership is a home town dealer . The entire staff , service dept. , office staff, parts dept. , sales staff , financial dept. are very pleasant ,warm , easy to work with and knowledg The entire staff , service dept. , office staff, parts dept. , sales staff , financial dept. are very pleasant ,warm , easy to work with and knowledgeable about their particular special service. we have had the last three of our Toyotas serviced at Glens Falls Toyota in the last 12 years and have always been treated very cordially, and promptly with the work being performed correctly . This is the first new purchase we have done at this dealership and the entire process went very smoothly . It helped that we had some idea as to what we where looking for and we had a nice selection to choose from but the staff was very helpful handling all the details . This all made for a very easy purchase More

Dealer representative was very informative and courteous. I had a full understating of the vehicle and the purchasing contract prior to making the purchase. The dealership is easy to get to for future mainta I had a full understating of the vehicle and the purchasing contract prior to making the purchase. The dealership is easy to get to for future maintainance. More