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Romeo Volkswagen of Kingston
Kingston, NY
330 Reviews
If you’re in the market for a new or used vehicle you’ve landed in the right place! We pride ourselves in the quality vehicles we have on our lot, as well as the customer service we provide for every customer that walks through our doors. Because the auto industry is constantly coming out with new products and information, you can rest easy knowing that we can help you sort it all out!
Our vast knowledge of the product we sell, combined with our passion for serving you, makes us certain that you’ll be thrilled with your new vehicle and with Romeo Volkswagen. So, come take us for a test drive, and let us prove to you that we’re the best dealership in the Volkswagen realm!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 330 reviews
October 22, 2026
I couldn't be happier with my new Volkswagen! What a great experience at Romeo VW. The staff was terrific, the price was great, and the whole process couldn't have been easier. I've bought severa What a great experience at Romeo VW. The staff was terrific, the price was great, and the whole process couldn't have been easier. I've bought several Volkswagens over the years, always from another dealership, and I have to say Romeo really impressed me. Everyone was friendly, helpful, and a pleasure to deal with. I love my new car and will certainly be coming back to Romeo for my next one. I highly recommend them! More
by mattmcnamara64
Employees Worked With
Rico!
July 24, 2026
Joe Rodelli was great to work with. I showed up to the dealership and was in and out in a total of one hour. Got great pricing and they made the transaction as easy as possible. Will de I showed up to the dealership and was in and out in a total of one hour. Got great pricing and they made the transaction as easy as possible. Will definitely be back when I’m ready to purchase again. More
by aaronbbrodheadAaron Brodhead
Employees Worked With
Joe Rodelli
December 30, 2025
Unprofessional. We had an appointment and they took someone before us and then left us in the waiting area for over 1.5hrs with no update. Upon getting home they gav We had an appointment and they took someone before us and then left us in the waiting area for over 1.5hrs with no update. Upon getting home they gave us no RTA to register the vehicle, as well as no gas in the car and a dead key. They failed to give us the spare key as well. Horrible customer service would not recommend!! More
by Olivia P
Employees Worked With
Harry
December 26, 2024
We traveled to the area from Maine for Christmas with family. It was quite cold - single diigits or low teens in the morning, Remote start wouldn;t work and I got a low coolant message when I started i family. It was quite cold - single diigits or low teens in the morning, Remote start wouldn;t work and I got a low coolant message when I started it when the temp was below 12F Called Romeo and was told to stop by for them to check it and top it off. I didn't have an appointment so we had to wait a little, but they checked it out and topped off the coolant at no charge, Everyone was friendly and helpful, AND they have excellent coffee and snacks. They save me a lot of anxiety, and I am very grateful for the service. Nice to run into a dealer that has old-style values and treats even new (and not lucrative) customers so well, Thank you More
by BivalveGal
Employees Worked With
One of the women writers - didn't get a name, Marquis Brunson
September 27, 2024
thank you to Jolene in the service department for arraigning a late afternoon service for my 2023 Jetta. Thanks to Olivia for handling the paperwork for me. My vehicle was serviced by Mike quickly an arraigning a late afternoon service for my 2023 Jetta. Thanks to Olivia for handling the paperwork for me. My vehicle was serviced by Mike quickly and professionally. I have had nothing but positive experiences since purchasing my vehicle at Romeo Volkswagen. More
by mark tokarz
Employees Worked With
Marquis Brunson
August 27, 2024
Ok so I brought car in for a few recalls,got there at 8:30 and waited for the call, after 3 hrs she said it would cost 169dollars to diagnose,why the light comes on,I asked if it is under warranty she s 8:30 and waited for the call, after 3 hrs she said it would cost 169dollars to diagnose,why the light comes on,I asked if it is under warranty she said oh,yes it is .so waited another 1 1/2 the car never moved they from the spot it was in ,so we asked for keys and left.Dont! Wast your time with this place! More
by Vwbuggin
Employees Worked With
Jolyeen
