Romeo Volkswagen of Kingston

Tammy is great! I love my used VW wagon. I had a tire issue and it was resolved promptly. The service Dept was also great. Highly recommend! issue and it was resolved promptly. The service Dept was also great. Highly recommend! More

This is my second VW but my very first time buying my own car (my first Tiguan was a hand me down). I frankly was not looking forward to dealing with a "car salesman" who I assumed would not listen to what I car (my first Tiguan was a hand me down). I frankly was not looking forward to dealing with a "car salesman" who I assumed would not listen to what I really needed and would try to pressure me into buying something beyond my budget. My first Tiguan came from this dealership, but I started my search elsewhere as this location is not the closest to my home. I had such disappointing experiences elsewhere that I drove 3 hours to Kingston to find Johnny. From the moment we walked in, he took us under his wing and made the entire experience top notch. He is absolutely extraordinary at what he does. He listens to everything you say, finds you a great car at a great deal, and makes you laugh (a lot!) while doing it. You never feel as if he is trying to "sell" you something; you feel like he is working alongside of you with your best interest in mind. He takes care of everything, down to the smallest detail, and answers every single last question before you even know to ask it. He is efficient and makes the entire process seamless and simple. I truly cannot say enough fantastic things about Johnny. He is first class and in a league of his own. I cannot recommend him enough. Don't walk to find him, run! More

This is my second time buying a vehicle from Johnny, and once again he was outstanding. He found the exact car I want it even though it wasn’t on the lot, he works hard to make the customer feel heard and v once again he was outstanding. He found the exact car I want it even though it wasn’t on the lot, he works hard to make the customer feel heard and valued. I got the most competitive price on the vehicle and the trade, and none of the details changed from initial conversation to final deal. Despite having bored two cars from Kingston I did shop around, and once again Johnny was able to come up with the best deal, and the best trade. I live five minutes from another Volkswagen dealer but drove an hour and a half to Kingston because I appreciate good customer service and a sales person that works hard for the customer. I was kept in the loop every step of the way, and the final process was seamless. I highly recommend you contact Johnny if you’re considering buying a Volkswagen More

I am a first time Volkswagen owner, and couldn’t be I am a first time Volkswagen owner, and couldn’t be happier!! Johnny was very helpful and informative and made the process of purchasing my car very I am a first time Volkswagen owner, and couldn’t be happier!! Johnny was very helpful and informative and made the process of purchasing my car very easy! I especially appreciated the extra time he took to go over every detail of the vehicle with me at pick up and he even installed my roof racks himself before we left!! Very impressed with this guy and and I highly recommend him and Kingston Volkswagen. More

It was such a pleasure to work with Johnny and everyone at this dealer. I drove over an hour away to come there and they made my experience really enjoyable, definitely made it worth the drive. at this dealer. I drove over an hour away to come there and they made my experience really enjoyable, definitely made it worth the drive. More

Let's face it - car salespeople generally aren't memorable unless the experience was negative. That is NOT the narrative here. This is the second car I've purchased from Johnny Casale for all the ri memorable unless the experience was negative. That is NOT the narrative here. This is the second car I've purchased from Johnny Casale for all the right reasons. Knowledge, responsiveness, ease of doing business. These are the attributes you will remember about Johnny Casale - and the reason why I called him back to do business with him a second time. More

Car buying gives all us anxiety. However, I purchased a new 2021 VWAtlas at VW of Kingston and it was the single best car buying experience I’ve ever had... not only was my salesman Johnny Informative, he new 2021 VWAtlas at VW of Kingston and it was the single best car buying experience I’ve ever had... not only was my salesman Johnny Informative, he was also very responsive to any questions I needed answered prior to the purchase. I got a fair deal and excellent service. I highly recommend Johnny and the dealers in general. More

We love our new Atlas! Anthony went above and beyond to make sure our family had a vehicle that is comfortable and safe. Not to mention - incredible, beautiful! Thank you, Anthony! make sure our family had a vehicle that is comfortable and safe. Not to mention - incredible, beautiful! Thank you, Anthony! More

Tammy was wonderful. She was very knowledgeable and helped us get the perfect vehicle. She worked over and beyond expectations. I would definitely recommend Tammy and Kingston Volkswagon helped us get the perfect vehicle. She worked over and beyond expectations. I would definitely recommend Tammy and Kingston Volkswagon More

2nd car in 60 days from Johnny, worked with me on an early lease end to get in my next vehicle at a fair deal, all within a couple of hours from first contact. Quick, easy, fair, always a great experien early lease end to get in my next vehicle at a fair deal, all within a couple of hours from first contact. Quick, easy, fair, always a great experience. More