Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Ron Carter Chevy Buick GMC - Service Center

Alvin, TX

4.0
121 Reviews
Call Service Center (832) 369-8301

121 Reviews of Ron Carter Chevy Buick GMC - Service Center

Sort by
December 14, 2023

I had the best experience. Valerie was so helpful. She helped find the car suited for me and I absolutely LOVE it!! Everyone was so helpful and so nice. 10/10 recommend More

by meagan.annette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Constantine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie
Report | Print
Dec 20, 2023 -

Ron Carter Chevrolet Buick GMC in Alvin responded

Thank you for taking the time to share your wonderful experience! We're thrilled to hear that Amy and Valerie provided you with exceptional assistance in finding the perfect car for you. It's fantastic that you love your new vehicle, and we appreciate your kind words about our team's helpfulness and friendliness. We strive to make the car-buying experience as positive as possible, and it's truly rewarding to receive a 10/10 recommendation from you. If you ever have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're grateful for your recommendation and look forward to serving you in the future. Safe and enjoyable travels in your new car!

Helpful
December 13, 2023

I brought my car in for two warranty items. It was scheduled, diagnostics already completed in a previous appointment. My advisor was out sick and I was shocked no on touched my car. I called T More

by Friendswood mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Report | Print
Helpful
December 08, 2023

it took almost 2 years to receive the sensors that were supposed to be equipped on my Chevrolet High Lander. The service representative "forgot" conversation and to top it off had an attitude where I More

by DFLORES2902
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lorainna, Ali Kaabi
Report | Print
Helpful
December 03, 2023

Service was good Only thing I think should be shuttle service if u need pick up on Saturda More

by PRICE113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena juarez
Report | Print
Helpful
December 01, 2023

when the engine went out on my new truck they kept it 3 mo,,when the fuel management computer went out just a couple weeks, when the turbo went out they kept it 4 mo More

by HMELCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont remember the mexican with a limp,he didnt want to order a truck for me,,went to another dealer
Report | Print
Helpful
December 01, 2023

Great people. Fast and courteous of my time. Tony handley was very friendly and helped me find the right truck I was looking for! More

by AVV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Constantine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony handley
Report | Print
Dec 02, 2023 -

Ron Carter Chevrolet Buick GMC in Alvin responded

Thank you for taking the time to share your positive experience! We're delighted to hear that our team, especially Tony Hanley, provided you with great service. We understand the value of your time, and we're pleased that our process was fast and courteous. If you ever have more questions or need assistance in the future, feel free to reach out. We appreciate your kind words and thank you for choosing us!

Helpful
November 30, 2023

I took my car in at the wrong time during the Thanksgiving holidays. But once everyone and GMC approved my part on my car, it was completed immediately. , And it works perfect More

by joann.coronado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Dec 23, 2023 -

Ron Carter Chevrolet Buick GMC in Alvin responded

Thank you for sharing your feedback with us. We appreciate your understanding, especially considering the Thanksgiving holidays and the timing of your visit. We're delighted to hear that once the necessary approvals were in place, our team was able to complete the work on your car immediately. Customer satisfaction is our priority, and we're pleased to know that the outcome met your expectations. If you have any further comments or if there's anything else we can assist you with, please feel free to reach out. We value your trust in our services and look forward to serving you again in the future.

Helpful
November 26, 2023

The service was great and as promised, my car was ready on time. Courteous employees. More

by CRS2311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel luvalcava
Report | Print
Dec 23, 2023 -

Ron Carter Chevrolet Buick GMC in Alvin responded

Thank you for taking the time to share your positive experience with us. We're delighted to hear that our service met your expectations and that your car was ready on time, just as promised. Our team strives to provide efficient and reliable service.

Helpful
November 23, 2023

It was a great experience and Robert was extremely helpful during the entire process. Thanks again. More

by Jacobsjay21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Henderson
Report | Print
Nov 27, 2023 -

Ron Carter Chevrolet Buick GMC in Alvin responded

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that your visit was great and that Robert provided you with excellent assistance throughout the entire process. Your kind words are greatly appreciated and will be shared with our team.

Helpful
November 21, 2023

Ron Carter has done all my service work since I bought my 2019 Encore from them in 2020. I have always been satisfied which I why I continue to return. My last two visits I have been helped by Service Advis More

by ARNE.LARSEN08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Juarez, Service Advisor, 5 Stars
Report | Print
Dec 02, 2023 -

Ron Carter Chevrolet Buick GMC in Alvin responded

Thank you for your continued trust in Ron Carter for your service needs, and for taking the time to share your experience! We're delighted to hear that Lorena Juarez has consistently provided you with knowledgeable, friendly, and helpful service during your visits. Customer satisfaction is our priority, and we're grateful for your loyalty. If there's anything more we can do for you or if you have any further feedback, please feel free to reach out. We appreciate your kind words and look forward to serving you again in the future.

Helpful
1
...
9
10
11
...
13