Ron Carter Chevy Buick GMC - Service Center
Alvin, TX
121 Reviews of Ron Carter Chevy Buick GMC - Service Center
Service was oil change and filters serviced. Tire pressure was not set correctly. Had to ask for state inspection paperwork. Was billed for oil change when it was free with premium new truck agr Tire pressure was not set correctly. Had to ask for state inspection paperwork. Was billed for oil change when it was free with premium new truck agreement. They did adjust the billing. Overall good service but the details would make it a 4 or 5 More
Awesome purchase experience at Ron Carter! Go down and visit Justin for a great deal today! Go down and visit Justin for a great deal today! More
Angel was my rep. Did a great job keeping me informed and the job was done in a timely manner. Thanks Angel, great job! Did a great job keeping me informed and the job was done in a timely manner. Thanks Angel, great job! More
1st. tire rotation & oil change took more than 5 hrs. I was told it would be 1.5 hrs. after making a .reservation. Also oil smears were left on hood and f tire rotation & oil change took more than 5 hrs. I was told it would be 1.5 hrs. after making a .reservation. Also oil smears were left on hood and fenders. More
Absolutely horrible I will never bring my cat back there again. Brought car twice with same problem and they kept saying they couldn't recreat issues despite the codes it was throwing. Then went in and prob again. Brought car twice with same problem and they kept saying they couldn't recreat issues despite the codes it was throwing. Then went in and problem was so bad it need a transmission. ZERO communication even when requested service manager to call. No one would ever answer phones had to physically go in for updates and even had to invokd ours salesman. Said vehicle was fixed and drove off and now vehicle is worse than before. Be aware and please do research before using this service department. More
Great customer service and care! After an oil change the oil plug wasn’t tightened properly and created an oil leak. Took my Tahoe back in and the issue was assessed and resolved wit After an oil change the oil plug wasn’t tightened properly and created an oil leak. Took my Tahoe back in and the issue was assessed and resolved within minutes!! Great experience for sure! More
Took a month to get the part with poor follow up and then two service writers quit so no one called to tell me it was ready. Cost me another $500 in a weekly rental because they didn’t have their stuff to two service writers quit so no one called to tell me it was ready. Cost me another $500 in a weekly rental because they didn’t have their stuff together. Just poor, poor service for a big dealer like Ron Carter. More